SG-1000 not functionnaly responding on web interface and console interface


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  • You should probably post this on the official hardware board.


  • @le_top:

    Hi

    It's been two/three times that the SG-1000 is irresponsive on the web interface and irresponsive on the console interface  (console opened on virtual serial interface from USB cable plugged in the console USB port).  Ssh is also not working.

    Traffic is still getting through, the device is pingable.

    The web interface actually does respond in a way, after a while it reports:

    504 Gateway Time-out

    nginx

    I went through the logs last time but I could not see hints as to what was happening.

    Suggestions?

    Are you running the latest pfSense 2.4 snap on your SG-1000?


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  • @le_top:

    Yes, I update regularly.  Last update was a few days ago :

    2.4.0-BETA (arm)
    built on Sat Jul 29 03:10:09 CDT 2017
    FreeBSD 11.0-RELEASE-p11

    I powercycled the device to regain access.

    Okay, lets have our support have a look at the device and figure out whats wrong. The issues you are experiencing should not happen! Please submit a ticket at the following link and reference this thread:

    https://customercare.netgate.com/

  • Rebel Alliance Developer Netgate

    That is also potentially a sign that something has consumed all RAM on the device and is not freeing it up, so be sure to tell the support crew which services you have enabled and which packages you have installed.


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