How do I close a ticket on redmine?
LedPighp last edited by
What's the process I should follow to close a ticket that I filed on redmine?
I filed a feature request https://redmine.pfsense.org/issues/8123 to track a feature I was going to push pfSense. I left it unassigned when I submitted it since I wasn't sure what to target for the release and other fields that should have been filled in.
Later I submitted a pull request and that was merged into master. It's now present in the 2.4.3 RC and I've verified that it works.
How can I close the original ticket? I'm not permitted to make edits. Also, what's the preferred workflow you'd like us to follow? I didn't see anything in the Wiki back in November when I looked.
heper last edited by
only netgate staff can close/edit tickets.
ask the one who merged the PR to close the redmine.
steve probably didn't notice the PR-title matched a redmine ticket. (might be best to include the direct link in the comment in the future)
so either you update the redmine ticket & ask for it to be closed by steve (the one who merged it).
you mention @sbeaver-netgate in a new comment on PR #3875 on github
I added a note and closed out the ticket for you.
We now require a cross-reference between Redmine issues and PRs for submissions, so we can catch things like this, but this was merged just before we started doing that.