Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Error Configuring dataplane

    Problems Installing or Upgrading TNSR Software
    2
    6
    2.8k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • 0daymaster0
      0daymaster
      last edited by

      Hi. I am trying to configure the eval for TNSR. I am trying to add NICs to the dataplane. When I try to make any changes through clixon_cli I get an error about the API or dataplane being offline. FYI I am attempting an install on a machine with Broadcom NICs and 8 GB or RAM, not sure if that would cause this behavior.

      IMG_20200506_105244.jpg

      1 Reply Last reply Reply Quote 0
      • jimpJ
        jimp Rebel Alliance Developer Netgate
        last edited by

        Is VPP actually running when you get that error? Anything errors in the logs? Check sudo journalctl -xe and scroll back a bit.

        Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

        Need help fast? Netgate Global Support!

        Do not Chat/PM for help!

        1 Reply Last reply Reply Quote 0
        • 0daymaster0
          0daymaster
          last edited by

          VPP is not running and DPDK is complaining about unsupported interfaces. VPP ins complaining about TLS CA certs. I just ordered an Intel I350 based NIC but VPP should still start without DPDK, right?

          alt text

          1 Reply Last reply Reply Quote 0
          • jimpJ
            jimp Rebel Alliance Developer Netgate
            last edited by

            The TLS error isn't a problem in this case, but the unsupported device is.

            The device IDs in those errors correspond to the Broadcom NICs.

            You might try setting one of the alternate drivers like uio_pci_generic:

            https://docs.netgate.com/tnsr/en/latest/setup/setup-vpp-interfaces.html#troubleshooting

            Once you set that, restart the dataplane and see what happens.

            Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

            Need help fast? Netgate Global Support!

            Do not Chat/PM for help!

            1 Reply Last reply Reply Quote 0
            • 0daymaster0
              0daymaster
              last edited by

              I tried changing the driver and I see less errors in journalctl but I still can't commit the changes or restart the dataplane because VPP is not running.

              1 Reply Last reply Reply Quote 0
              • jimpJ
                jimp Rebel Alliance Developer Netgate
                last edited by

                You may want to reboot after changing the driver to ensure the right driver is fully attached. I think it shouldn't matter since they were not active before, but I know a reboot is needed when changing from one driver to another.

                It may just not run on that particular hardware, though I am not 100% certain on that. I don't recall mentions of it running on Broadcom, mostly I've seen Intel, Chelsio, and Mellanox if I remember right. You may want to ping your contact for the eval with more info about your NICs

                Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                Need help fast? Netgate Global Support!

                Do not Chat/PM for help!

                1 Reply Last reply Reply Quote 0
                • First post
                  Last post
                Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.