WAN failover didn't work on remote location

  • Today was an outage at remote location but failover didn't work.

    I have there Comcast for WAN 1 and for WAN 2 Comcast cellular backup.

    What could be the problem? My trigger level is "member down", should it be "packet loss"?

  • Hello!

    Member Down should trigger on the upper threshold for latency or packet loss. Please review and/or post your gateway settings - gateway ip, monitoring/action settings, advanced settings, etc...


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