Zoom Meeting random disconnection, hanging issues

  • LAYER 8

    Hi every One,
    I am using PFsense 2.4.5 release p1, with Dual WAN with 30MBPS and 20 MBPS and single LAN. I have Suricata, and PFblocker NG, installed, and disabled squid, squidgaurd. We have couple of AP mostly D'link for Wifi Access connected via LAN without Dhcp.I have deleted all Traffic shaping, but problem still persists.Added all Zoom IP address to Pass Rule in Floating Tab.

    We are experiencing problem during Zoom Meeting, and random disconnection, video buffering, audio problem.

    There is no problem with the Speed, and Speed test shows good result, but need to resolve the Zoom Meeting Problem.


  • @tejas said in Zoom Meeting random disconnection, hanging issues:

    but need to resolve the Zoom Meeting Problem.

    Hi,

    Have you tried this yet?

    Aliases for Zoom by list: (/URLs)
    https://assets.zoom.us/docs/ipranges/Zoom.txt

    ++edit:

    @tejas "with Dual WAN with 30MBPS and 20 MBPS"
    I think it's, loadbalance and not failover setup, am I correct?

    ZOOM endpoints connect over WiFi, because it can be a weak link and/or point...

    I would like to note that, most of "program reports - with listeners" in our radio stations, currently made via ZOOM, no problem with pfSense in this aspect...

    BTW:
    the "buffering" things most often show bandwidth issues or poor video and audio capabilities on the HW(s)

    I highlighted the key points ๐Ÿ˜‰

  • LAYER 8

    1. I made an Alias with the URL https://assets.zoom.us/docs/ipranges/Zoom.txt and made a Rule in the Floating Tab to allow all Traffic.

    2. Have to disable PFBlocker for a while, due to strange view of a Website in browser https://www.trotters.co.uk/ (Huge Icon Problem). Seems some java script is creating an alert.

    3. Restarted the PFSense, and for the time being, one of the Meeting goes Well. Don't think, there is any Bandwidth issue, but seems disconnection occurs due to some interuption, else internet seems working.


  • @tejas said in Zoom Meeting random disconnection, hanging issues:

    one of the Meeting goes Well. Don't think, there is any Bandwidth issue,

    The rest will be revealed when multiple conferences become live ๐Ÿ˜‰