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    Brand new SG-1100 keeps halting

    General pfSense Questions
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    • N
      NGUSER6947 last edited by

      Brand-new SG-1100, no packages, exactly how Netgate shipped it to me except a couple of additional firewall rules.

      Locked up (no network traffic, no GUI) the other day, required manual reset. Locked up again last night, restarted itself ok apparently because I only noticed it when I checked the Uptime counter this morning.
      Locked up again just now. Required manual reset.

      Version: 2.4.5-RELEASE-p1 (arm64)

      Needless to say, this is beyond annoying. There is no way a brand-new, unmodified device should do this.

      How do I go about what is causing the failures? The logs clear upon reset.

      N JKnott 2 Replies Last reply Reply Quote 0
      • N
        NGUSER6947 @NGUSER6947 last edited by

        @nguser6947 I'll hook up puTTY to the console and see if I can detect anything.

        1 Reply Last reply Reply Quote 0
        • JKnott
          JKnott @NGUSER6947 last edited by

          @nguser6947

          Since it's new, perhaps you should contact Netgate or at least ask in the hardware forum, as that's likely where the problem is.

          N 1 Reply Last reply Reply Quote 0
          • N
            NGUSER6947 @JKnott last edited by NGUSER6947

            Fatal data abort, captured on the log. I'll post the pertinent sections when I can.

            I'm going to put in a support ticket and request that they send me a replacement device. I'll send this one back to them.

            1 Reply Last reply Reply Quote 0
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