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    Netgate 4100 circle shows red LED

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • GertjanG Offline
      Gertjan @luckman212
      last edited by Gertjan

      @luckman212
      Pictures ?
      Removing an SMD chip with a knife and a flame thrower, I'd love to see the video 😊

      edit : I've a 4100, and not sure if it has an eMMC as my 4100 is the max version. If it has one, it's not using it.

      No "help me" PM's please. Use the forum, the community will thank you.
      Edit : and where are the logs ??

      1 Reply Last reply Reply Quote 1
      • stephenw10S Offline
        stephenw10 Netgate Administrator
        last edited by

        Seems like you could probably just remove power to it rather than the whole chip. Though I've not tried. And it's hard to recommend anything like that! 😉

        luckman212L 1 Reply Last reply Reply Quote 0
        • luckman212L Offline
          luckman212 LAYER 8 @stephenw10
          last edited by

          @stephenw10 I understand this isn't "recommended" of course! The 4100 was brand new, but sat in the box for 4 years without ever being touched. It seems dead right out of the gate, is out of warranty and a doorstop otherwise– so I'd like to take a chance. Just want a general idea of what this chip looks like so I don't llop off the CPU by mistake!!

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          • stephenw10S Offline
            stephenw10 Netgate Administrator
            last edited by

            Urgh, that sucks. Hard to imagine the eMMC would have failed then but I guess it's possible. 😞

            luckman212L 1 Reply Last reply Reply Quote 0
            • luckman212L Offline
              luckman212 LAYER 8 @stephenw10
              last edited by luckman212

              @stephenw10 It appears I grabbed a couple of screenshots from the console while trying to set it up. Wish I grabbed more in hindsight, but these look like mmc problems to me. Things were taking a long time, hanging, timing out etc.

              Do you think this is indicative of eMMC failure?

              085bceda-a444-40d8-ab6b-1caa5b4408ef-screen 0.png

              635a5b17-0b03-499a-bc81-bfb23647a021-screen 1.png

              dd10105d-b2e1-4787-a178-7058271f7df2-screen 1.png

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              • stephenw10S Offline
                stephenw10 Netgate Administrator
                last edited by

                It could be, yes. Usually you also get some pretty clear errors form the mmc controller in the boot logs.

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                • arriA Offline
                  arri @luckman212
                  last edited by

                  @luckman212 I do not have photos, my recollection is it (singular) was easy to identify. Look for a square chip likely made by Kingston with no visible connections as they are in a ball grid array (BGA) under the chip. Cross check the model of the chip to make sure it's the emmc first!

                  There are lots of YouTube videos to guide you with removal, you'll need a hot air rework station to hit the right temperatures confined to that chip and plenty flux helps too. Just be careful not to "lift" the chip with much force while heating it or you risk lifting traces off the pcb. Also make sure you don't spill enough heat into any surrounding smd components to dislodge them. Once the chip is removed and before you clean up the flux, use a solder wick to remove any remaining solder.

                  As long as you're comfortable around a pcb and solder temperatures (and have a good magnifier light) it's really not very difficult.

                  Separately, I find it difficult to believe your emmc failed with non use for that period of time. More likely the device was corrupted by a cmos battery or superconductor drainage. I would try replacing the cmos battery (pretty sure I recall seeing one in there) and doing a full reset and reinstall before desoldering the emmc.

                  luckman212L 1 Reply Last reply Reply Quote 0
                  • luckman212L Offline
                    luckman212 LAYER 8 @arri
                    last edited by

                    Thanks @arri

                    Hmm, I don't have a rework station - and I doubt very much my wife would approve of one sitting in our den. So I will try to see if just installing the SSD (arrives tomorrow) is enough to stabilize this thing.

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                    • C Offline
                      CrKlom3 @arri
                      last edited by

                      @arri

                      Did you check the console output without installing a NVMe drive??
                      The reason I ask is because I successfully removed my eMMC drive after having simular issues, but the red light of death is still persisting.
                      So I tried a reset after removing the eMMC, connecting the console cable still nothing...
                      To be fair I have no spare NVMe drive laying around so I would like confirmation before buying a new one just for this.

                      Thanks

                      arriA 1 Reply Last reply Reply Quote 0
                      • arriA Offline
                        arri @CrKlom3
                        last edited by

                        @CrKlom3 I do not recall attempting to boot a device from USB with both the eMMc and NVMe drives removed.

                        1 Reply Last reply Reply Quote 0
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