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    Tailscale service won't start, after upgrading to 23.01 on SG-3100

    Tailscale
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    • R
      rcoleman-netgate Netgate Administrator @j_belmans last edited by

      @j_belmans Flooding TAC with tickets does less than you think it might.

      Adding your experiences to the redmine will be seen by our engineers, like JimP, and that's where things happen.

      https://redmine.pfsense.org/issues/13963

      --
      Ryan
      Repeat (after me): MESH IS THE DEVIL! MESH IS THE DEVIL!
      Requesting firmware for your Netgate device? https://go.netgate.com
      Switching: Mikrotik, Netgear, Extreme
      Wireless: Aruba, Ubiquiti

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        wavesound @rcoleman-netgate last edited by wavesound

        @rcoleman-netgate said in Tailscale service won't start, after upgrading to 23.01 on SG-3100:

        @j_belmans Flooding TAC with tickets does less than you think it might.

        Adding your experiences to the redmine will be seen by our engineers, like JimP, and that's where things happen.

        https://redmine.pfsense.org/issues/13963

        @rcoleman-netgate That is not the correct Redmine issue. https://redmine.pfsense.org/projects/pfsense/activity?from=2023-02-27

        No ticket currently exists and one should be added to Redmine for the pfSense package here: https://redmine.pfsense.org/projects/pfsense-packages/

        @j_belmans (or anyone else in this thread): Have you heard back on your ticket, are they going to create a bug in Redmine or should we do it separately. I can't provide diagnostics since I NEED Tailscale running on my SG-3100 appliance.

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          wavesound @wavesound last edited by

          Meant to post this link instead above: https://redmine.pfsense.org/issues/13963#note-8

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            wavesound @rcoleman-netgate last edited by wavesound

            @rcoleman-netgate I created the following issue. If others could add their feedback and log output, it would be much appreciated! https://redmine.pfsense.org/issues/14064

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              sabennett @wavesound last edited by

              @wavesound
              Done

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              • cmcdonald
                cmcdonald Netgate Developer @sabennett last edited by

                I've narrowed down the root cause, working on a fix now.

                Need help fast? https://www.netgate.com/support

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                • cmcdonald
                  cmcdonald Netgate Developer last edited by

                  Fixed and pushed to snapshots and 23.01. Look for Tailscale 0.1.2 in the package manager soon

                  Need help fast? https://www.netgate.com/support

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                    j_belmans @cmcdonald last edited by

                    @cmcdonald Many thanks!

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                      sabennett @cmcdonald last edited by

                      @cmcdonald Thanks!
                      Great video's you've posted as well, Thanks for those too.

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                      • cmcdonald
                        cmcdonald Netgate Developer @sabennett last edited by cmcdonald

                        We are working another issue that is presently blocking 23.01 package updates from being published publicly. I have attached the updated Tailscale package here for testing.: https://redmine.pfsense.org/attachments/4767

                        install with pkg add -f pfSense-pkg-Tailscale-0.1.2.pkg

                        Need help fast? https://www.netgate.com/support

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                          mt835 last edited by

                          I did install this package on 23.01 on my SG-3100, and it appears to have resolved the issue for me. Rebooted as well. Tailscale is running fine. Thanks

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                          • cmcdonald
                            cmcdonald Netgate Developer @mt835 last edited by

                            @mt835 Thanks for the feedback!

                            Need help fast? https://www.netgate.com/support

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                              mt835 last edited by

                              No problem. Thanks for your efforts. If something changes I’ll post it.

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                                sabennett @cmcdonald last edited by sabennett

                                @cmcdonald

                                I forgot to uninstall the previous version of tailscale before installing this package.

                                The install seemed to go ok:
                                Installing pfSense-pkg-Tailscale-0.1.2...
                                package pfSense-pkg-Tailscale is already installed, forced install
                                Extracting pfSense-pkg-Tailscale-0.1.2: 100%
                                Saving updated package information...
                                overwrite!
                                Loading package configuration... done.
                                Configuring package components...
                                Loading package instructions...
                                Custom commands...
                                Executing custom_php_install_command()...
                                Creating Tailscale interface group... done.
                                done.
                                Executing custom_php_resync_config_command()...done.
                                Menu items... done.
                                Services... done.
                                Writing configuration... done.

                                Unfortunately Tailscale still fails to start:
                                Mar 6 05:15:29 php-fpm 364 /pkg_edit.php: The command '/usr/sbin/sysrc -c -f /usr/local/etc/rc.conf.d/tailscaled tailscaled_enable="YES" tailscaled_exitnode_enable="NO" tailscaled_port="41641" tailscaled_syslog_output_enable="YES" tailscaled_syslog_output_facility="daemon" tailscaled_syslog_output_priority="warning"' returned exit code '1', the output was ''

                                As well, I no longer see Tailscale in my package list.
                                I've tried manually uninstalling Tailscale using:
                                pkg delete pfSense-pkg-Tailscale-0.1.2.pkg

                                Which fails:
                                Updating database digests format: 100%
                                No packages matched for pattern 'pfSense-pkg-Tailscale-0.1.2.pkg'

                                Checking integrity... done (0 conflicting)
                                1 packages requested for removal: 0 locked, 1 missing

                                That said using pkg info I can see pfSense-pkg-Tailscale-0.1.2.pkg and package tailscale-1.36.0

                                Any recommendations before I make things worse.
                                :)

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                                  wavesound @sabennett last edited by

                                  @sabennett

                                  Same thing happened to me. It came up after a reboot.

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                                    sabennett @wavesound last edited by sabennett

                                    @wavesound

                                    Thanks.
                                    I'll try another reboot then ...
                                    Fingers crossed.

                                    Unfortunately no luck with the reboot

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                                      mmrk @cmcdonald last edited by mmrk

                                      @cmcdonald

                                      I was able to install the https://redmine.pfsense.org/attachments/4767 with pkg add -f /tmp/pfSense-pkg-Tailscale-0.1.2.pkg that you posted. Got it working after a quick reboot. Thanks you for releasing that early for us, much appreciated.

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                                        mmrk @sabennett last edited by

                                        @sabennett I had to refresh the tailscale status tab in pfsense in order for it to click.

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                                          bakhtiarkamal last edited by

                                          Same issue - using Tailscale 0.1.2 and dependency 1.36.0 with Netgate 3100 on v23.01 - tried to install/re-install w/ reboot but cannot seem to get the service started.

                                          966f03d7-9b2b-478a-97ab-f2fb433d8b83-image.png

                                          4ee2b82f-0d7e-40a9-8905-1d6112ee475f-image.png

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                                            wavesound @bakhtiarkamal last edited by wavesound

                                            @bakhtiarkamal

                                            Did you reboot after installing the new package? I had to reboot.

                                            Did you also install the separate patch mentioned here? https://redmine.pfsense.org/issues/13963#note-5

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                                              bakhtiarkamal @wavesound last edited by

                                              @wavesound said in Tailscale service won't start, after upgrading to 23.01 on SG-3100:

                                              https://redmine.pfsense.org/issues/13963#note-5

                                              Thanks @wavesound ! I didn't apply the patch - working now with patch applied and rebooted.

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                                                sabennett last edited by

                                                FWIW this patch hasn't worked for me.

                                                Happy that's it has worked for others ... just saying it isn't a magic bullet your mileage may very.

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