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    Netgate device not responding - Emmanuel Katto

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    • E
      emmanuelkatto
      last edited by

      Hello Everyone, I am Emmanuel Katto. My Netgate device is not responding to pings or other network requests. What are some common causes of this issue and how can I troubleshoot it?

      Can someone help?

      Thanks!
      Emmanuel Katto

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      • V
        viragomann @emmanuelkatto
        last edited by

        @emmanuelkatto
        Check the network settings, IP addresses and mask on pfSense and the device, you want to access from.

        Note that access is only allowed on LAN interface out of the box.

        After you try to ping the pfSense LAN IP you should see it in the ARP table of your device.

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Which Netgate device do you have?

          Does it respond at the console?

          Steve

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