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    SG-1100 - Failed pfsense upgrade

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • E Offline
      extremesurf @stephenw10
      last edited by

      @stephenw10 Thanks for your help. I got another USB key and put in the USB 3.0 slot to install the operating system, but it seems to fail with 'Invalid Partition 2':

      Hit any key to stop autoboot:  0
      Marvell>> usb reset
      resetting USB...
      USB0:   Register 2000104 NbrPorts 2
      Starting the controller
      USB XHCI 1.00
      USB1:   USB EHCI 1.00
      scanning bus 0 for devices... 2 USB Device(s) found
      scanning bus 1 for devices... 2 USB Device(s) found
             scanning usb for storage devices... 2 Storage Device(s) found
      Marvell>> run usbrecovery
      switch to partitions #0, OK
      mmc1(part 0) is current device
      
      MMC erase: dev # 1, block # 0, count 4194304 ... 4194304 blocks erased: OK
      resetting USB...
      USB0:   Register 2000104 NbrPorts 2
      Starting the controller
      USB XHCI 1.00
      USB1:   USB EHCI 1.00
      scanning bus 0 for devices... 2 USB Device(s) found
      scanning bus 1 for devices... EHCI timed out on TD - token=0x80008d80
      
            USB device not accepting new address (error=22)
      1 USB Device(s) found
             scanning usb for storage devices... 1 Storage Device(s) found
      ** Invalid partition 2 **
      
      

      It's a new flash drive that I haven't ever put data on, and after it failed I did try deleting the partitions and recreating, but I'm not sure if any specific prep is required on the flash drive?

      Do you have any suggestions how to proceed beyond this?

      1 Reply Last reply Reply Quote 0
      • stephenw10S Offline
        stephenw10 Netgate Administrator
        last edited by

        Yes it's probably trying to boot from empty drive. Try swapping the drives for the install.

        Alternatively you can set a boot env to boot from the other device or manually set it at the uboot prompt.

        E 1 Reply Last reply Reply Quote 0
        • E Offline
          extremesurf @stephenw10
          last edited by

          @stephenw10 This is the output when I switch the flash drives around. I should mention that previously I couldn't get the pfSense recovery flash drive to boot off USB 3.0 so I had to move it to USB 2.0.

          Hit any key to stop autoboot:  0
          Marvell>> usb reset
          resetting USB...
          USB0:   Register 2000104 NbrPorts 2
          Starting the controller
          USB XHCI 1.00
          USB1:   USB EHCI 1.00
          scanning bus 0 for devices... usb_new_device: Cannot read configuration, skipping device 13fe:5100
          1 USB Device(s) found
          scanning bus 1 for devices... 2 USB Device(s) found
                 scanning usb for storage devices... 1 Storage Device(s) found
          Marvell>> run usbrecovery
          switch to partitions #0, OK
          mmc1(part 0) is current device
          
          MMC erase: dev # 1, block # 0, count 4194304 ... 4194304 blocks erased: OK
          resetting USB...
          USB0:   Register 2000104 NbrPorts 2
          Starting the controller
          USB XHCI 1.00
          USB1:   USB EHCI 1.00
          scanning bus 0 for devices... usb_new_device: Cannot read configuration, skipping device 13fe:5100
          1 USB Device(s) found
          scanning bus 1 for devices... 2 USB Device(s) found
                 scanning usb for storage devices... 1 Storage Device(s) found
          ** Invalid partition 2 **
          
          

          Can you elaborate on what the alternative options are? I wasn't sure how to set the boot env to boot the alternate or manually set it at the uboot prompt.

          Thanks in advance, I really appreciate the help!

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          • stephenw10S Offline
            stephenw10 Netgate Administrator
            last edited by

            Hmm, I would try a different USB stick.

            Also be sure to completely power cycle the 1100 between attempts to reset the USB bus devices.

            E 1 Reply Last reply Reply Quote 0
            • E Offline
              extremesurf @stephenw10
              last edited by extremesurf

              @stephenw10 I used an NVMe drive in a USB enclosure and switched around the USB ports and managed to get it installed. It failed the first attempt after downloading the packages when it went to check integrity with:

              Child process pid=3197 terminated abnormally: killed
              

              After retrying the install it worked successfully the second time, but when I remove the installer drive and attempt to boot off the flash drive, it gets past the pfSense logo and then it stops at:

              sdhci_xenon1-slot0: Present:  0x01f20000 | Host ctl: 0x00000025
              sdhci_xenon1-slot0: Power:    0x0000000f | Blk gap:  0x00000000
              sdhci_xenon1-slot0: Wake-up:  0x00000000 | Clock:    0x00000407
              sdhci_xenon1-slot0: Timeout:  0x0000000c | Int stat: 0x00000000
              sdhci_xenon1-slot0: Int enab: 0x01ff003b | Sig enab: 0x01ff003b
              sdhci_xenon1-slot0: AC12 err: 0x00000000 | Host ctl2:0x00000000
              sdhci_xenon1-slot0: Caps:     0x25ec0099 | Caps2:    0x0000af77
              sdhci_xenon1-slot0: Max curr: 0x00000000 | ADMA err: 0x00000000
              sdhci_xenon1-slot0: ADMA addr:0x00000000 | Slot int: 0x00000000
              sdhci_xenon1-slot0: ===========================================
              mmcsd0: Error indicated: 1 Timeout
              mmcsd0: Error indicated: 1 Timeout
              mmcsd0: Error indicated: 1 Timeout
              mmcsd0: Error indicated: 1 Timeout
              Mounting from zfs:pfSense/ROOT/default failed with error 6; retrying for 3 more seconds
              random: unblocking device.
              mmcsd0: Error indicated: 1 Timeout
              mmcsd0: Error indicated: 1 Timeout
              mmcsd0: Error indicated: 1 Timeout
              mmcsd0: Error indicated: 1 Timeout
              mmcsd0: Error indicated: 1 Timeout
              mmcsd0: Error indicated: 1 Timeout
              mmcsd0: Error indicated: 1 Timeout
              mmcsd0: Error indicated: 1 Timeout
              mmcsd0: Error indicated: 1 Timeout
              mmcsd0: Error indicated: 1 Timeout
              mmcsd0: Error indicated: 1 Timeout
              mmcsd0: Error indicated: 1 Timeout
              mmcsd0: Error indicated: 1 Timeout
              mmcsd0: Error indicated: 1 Timeout
              mmcsd0: Error indicated: 1 Timeout
              Mounting from zfs:pfSense/ROOT/default failed with error 6.
              
              Loader variables:
                vfs.root.mountfrom=zfs:pfSense/ROOT/default
              
              Manual root filesystem specification:
                <fstype>:<device> [options]
                    Mount <device> using filesystem <fstype>
                    and with the specified (optional) option list.
              
                  eg. ufs:/dev/da0s1a
                      zfs:zroot/ROOT/default
                      cd9660:/dev/cd0 ro
                        (which is equivalent to: mount -t cd9660 -o ro /dev/cd0 /)
              
                ?               List valid disk boot devices
                .               Yield 1 second (for background tasks)
                <empty line>    Abort manual input
              
              mountroot>
              
              
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              • stephenw10S Offline
                stephenw10 Netgate Administrator
                last edited by

                It's still booting from emmc.

                If you run at the uboot prompt (Marvel>): printenv. You'll see the uboot environment variables including bootcmd which is still showing 'run emmcboot`.

                To test it at the prompt just enter: run usbboot

                If that works as expected then you can change the bootcmd to run that everytime.

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                • stephenw10S Offline
                  stephenw10 Netgate Administrator
                  last edited by

                  Something else you might be hitting is if the nvme and emmc (which is now probably read-only) have ZFS pools with the same name it might be trying to mount the emmc even after booting usb.

                  In that case you would need to reinstall the NVMe using a different zpool name than the default 'pfsense'.

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                  • E Offline
                    extremesurf @stephenw10
                    last edited by

                    @stephenw10 It boots ok when I move the flash drive back to USB 2.0 (although it is slow, takes 2 minutes 10 secs), but I guess it's not the worst case if it won't boot on USB 3.0.

                    It comes up with these errors in the Filter Reload log:

                    There were error(s) loading the rules: pfstl: DIOCBEGINADDRS: Operation not supported - The line in question reads [0]
                    

                    Not sure if this is anything to worry about, comes up every reboot in the GUI.

                    Thanks again for all of your help!

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                    • stephenw10S Offline
                      stephenw10 Netgate Administrator
                      last edited by

                      Hmm, I have tried creating a second usb boot env in uboot that uses 'loadunit' 1, the other USB device. That might allow it to boot from the USB3 port.

                      That error is unrelated though. I assume you mean pfctl there? That's usually because the kernel has been upgraded and the old pfctl is still running. Is that possible?

                      You might see that if it's still mounting root from the emmc somehow.

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                      • E Offline
                        extremesurf @stephenw10
                        last edited by

                        @stephenw10 I've been playing around with this and decided to try reinstalling it again, and mid install it hung up. I tried power cycling it, restarted the install process, and while it was fetching packages it hung up again with green blinking light. Now power cycling it it just has a green blinking light now and nothing shows up in the console. I'm assuming it is bricked, but let me know if there is anything else I can try.

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                        • stephenw10S Offline
                          stephenw10 Netgate Administrator
                          last edited by

                          Which LED is blinking? The power LED, green circle, is hard wired to the power so it should always be on solid. If that's flashing then check the PSU.

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                          • E Offline
                            extremesurf @stephenw10
                            last edited by

                            @stephenw10 It was the power LED blinking. I found this thread you had been involved in, and I removed that transient protection diode and it started powering on again. However, now when I go to install though it won't finish installing, it just randomly power cycles now, even if you just leave it at a command prompt and keep watching it you will see it power cycle at some point.

                            I think this is the end of the road for it unfortunately, probably time to upgrade to more reliable hardware. I really appreciate all of your help, thanks again.

                            1 Reply Last reply Reply Quote 1
                            • stephenw10S Offline
                              stephenw10 Netgate Administrator
                              last edited by

                              You might try a different PSU. If that has a fault it could have killed that diode and be cause issues during high load.

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