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    SG-1100 - Failed pfsense upgrade

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • stephenw10S Offline
      stephenw10 Netgate Administrator
      last edited by

      Hmm, I would try a different USB stick.

      Also be sure to completely power cycle the 1100 between attempts to reset the USB bus devices.

      E 1 Reply Last reply Reply Quote 0
      • E Offline
        extremesurf @stephenw10
        last edited by extremesurf

        @stephenw10 I used an NVMe drive in a USB enclosure and switched around the USB ports and managed to get it installed. It failed the first attempt after downloading the packages when it went to check integrity with:

        Child process pid=3197 terminated abnormally: killed
        

        After retrying the install it worked successfully the second time, but when I remove the installer drive and attempt to boot off the flash drive, it gets past the pfSense logo and then it stops at:

        sdhci_xenon1-slot0: Present:  0x01f20000 | Host ctl: 0x00000025
        sdhci_xenon1-slot0: Power:    0x0000000f | Blk gap:  0x00000000
        sdhci_xenon1-slot0: Wake-up:  0x00000000 | Clock:    0x00000407
        sdhci_xenon1-slot0: Timeout:  0x0000000c | Int stat: 0x00000000
        sdhci_xenon1-slot0: Int enab: 0x01ff003b | Sig enab: 0x01ff003b
        sdhci_xenon1-slot0: AC12 err: 0x00000000 | Host ctl2:0x00000000
        sdhci_xenon1-slot0: Caps:     0x25ec0099 | Caps2:    0x0000af77
        sdhci_xenon1-slot0: Max curr: 0x00000000 | ADMA err: 0x00000000
        sdhci_xenon1-slot0: ADMA addr:0x00000000 | Slot int: 0x00000000
        sdhci_xenon1-slot0: ===========================================
        mmcsd0: Error indicated: 1 Timeout
        mmcsd0: Error indicated: 1 Timeout
        mmcsd0: Error indicated: 1 Timeout
        mmcsd0: Error indicated: 1 Timeout
        Mounting from zfs:pfSense/ROOT/default failed with error 6; retrying for 3 more seconds
        random: unblocking device.
        mmcsd0: Error indicated: 1 Timeout
        mmcsd0: Error indicated: 1 Timeout
        mmcsd0: Error indicated: 1 Timeout
        mmcsd0: Error indicated: 1 Timeout
        mmcsd0: Error indicated: 1 Timeout
        mmcsd0: Error indicated: 1 Timeout
        mmcsd0: Error indicated: 1 Timeout
        mmcsd0: Error indicated: 1 Timeout
        mmcsd0: Error indicated: 1 Timeout
        mmcsd0: Error indicated: 1 Timeout
        mmcsd0: Error indicated: 1 Timeout
        mmcsd0: Error indicated: 1 Timeout
        mmcsd0: Error indicated: 1 Timeout
        mmcsd0: Error indicated: 1 Timeout
        mmcsd0: Error indicated: 1 Timeout
        Mounting from zfs:pfSense/ROOT/default failed with error 6.
        
        Loader variables:
          vfs.root.mountfrom=zfs:pfSense/ROOT/default
        
        Manual root filesystem specification:
          <fstype>:<device> [options]
              Mount <device> using filesystem <fstype>
              and with the specified (optional) option list.
        
            eg. ufs:/dev/da0s1a
                zfs:zroot/ROOT/default
                cd9660:/dev/cd0 ro
                  (which is equivalent to: mount -t cd9660 -o ro /dev/cd0 /)
        
          ?               List valid disk boot devices
          .               Yield 1 second (for background tasks)
          <empty line>    Abort manual input
        
        mountroot>
        
        
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        • stephenw10S Offline
          stephenw10 Netgate Administrator
          last edited by

          It's still booting from emmc.

          If you run at the uboot prompt (Marvel>): printenv. You'll see the uboot environment variables including bootcmd which is still showing 'run emmcboot`.

          To test it at the prompt just enter: run usbboot

          If that works as expected then you can change the bootcmd to run that everytime.

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          • stephenw10S Offline
            stephenw10 Netgate Administrator
            last edited by

            Something else you might be hitting is if the nvme and emmc (which is now probably read-only) have ZFS pools with the same name it might be trying to mount the emmc even after booting usb.

            In that case you would need to reinstall the NVMe using a different zpool name than the default 'pfsense'.

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            • E Offline
              extremesurf @stephenw10
              last edited by

              @stephenw10 It boots ok when I move the flash drive back to USB 2.0 (although it is slow, takes 2 minutes 10 secs), but I guess it's not the worst case if it won't boot on USB 3.0.

              It comes up with these errors in the Filter Reload log:

              There were error(s) loading the rules: pfstl: DIOCBEGINADDRS: Operation not supported - The line in question reads [0]
              

              Not sure if this is anything to worry about, comes up every reboot in the GUI.

              Thanks again for all of your help!

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              • stephenw10S Offline
                stephenw10 Netgate Administrator
                last edited by

                Hmm, I have tried creating a second usb boot env in uboot that uses 'loadunit' 1, the other USB device. That might allow it to boot from the USB3 port.

                That error is unrelated though. I assume you mean pfctl there? That's usually because the kernel has been upgraded and the old pfctl is still running. Is that possible?

                You might see that if it's still mounting root from the emmc somehow.

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                • E Offline
                  extremesurf @stephenw10
                  last edited by

                  @stephenw10 I've been playing around with this and decided to try reinstalling it again, and mid install it hung up. I tried power cycling it, restarted the install process, and while it was fetching packages it hung up again with green blinking light. Now power cycling it it just has a green blinking light now and nothing shows up in the console. I'm assuming it is bricked, but let me know if there is anything else I can try.

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                  • stephenw10S Offline
                    stephenw10 Netgate Administrator
                    last edited by

                    Which LED is blinking? The power LED, green circle, is hard wired to the power so it should always be on solid. If that's flashing then check the PSU.

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                    • E Offline
                      extremesurf @stephenw10
                      last edited by

                      @stephenw10 It was the power LED blinking. I found this thread you had been involved in, and I removed that transient protection diode and it started powering on again. However, now when I go to install though it won't finish installing, it just randomly power cycles now, even if you just leave it at a command prompt and keep watching it you will see it power cycle at some point.

                      I think this is the end of the road for it unfortunately, probably time to upgrade to more reliable hardware. I really appreciate all of your help, thanks again.

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                      • stephenw10S Offline
                        stephenw10 Netgate Administrator
                        last edited by

                        You might try a different PSU. If that has a fault it could have killed that diode and be cause issues during high load.

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