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    Error occurring when readding removed device

    Scheduled Pinned Locked Moved Multi-Instance Management
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    • D Offline
      discovery_base
      last edited by

      Hi,

      We were having an issue with activating the first instance we're connecting to our MIM controller.
      I have today tried removing the instance from the controller to re-add it from scratch, and since then the add window has failed to complete, whether adding from the "quick" or "advanced" windows, the confirmation button just spins as below:

      c69e6720-b411-455d-b2fd-9c9ee92925e0-image.png

      Do I need to manually remove the record of the instance from the controller before I can re-add it?

      Can't see anything specifying as such in the docs, so thought I'd ask here :)

      TIA folks!

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      • L Offline
        ldangpfng @discovery_base
        last edited by

        @discovery_base Can you restart the controller and try adding again?

        At the shell:

         service pfnet-controller restart
        

        The deletion request seems to still be hanging in the internal message-passing; we'll get that fixed.

        Also for the VPN Tunnel Address, use the full address (which is in the JSON's vpn_address field) for the tunnel. You don't need to set the VPN IPv6 Service Address and Port.

        Screenshot 2025-12-18 at 08.18.12.png

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        • D Offline
          discovery_base @ldangpfng
          last edited by

          @ldangpfng Trying this now! Thanks for the response, let's see...

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          • D Offline
            discovery_base @ldangpfng
            last edited by

            @ldangpfng That's worked, brilliant!

            Thank you very much! :)

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