NUT and Goldenmate UPS

moosport

Currently running pfsense CE with NUT package installed. I have NUT server running on a vm and nut-client on the rest of servers. All metrics are working.

Since pfsense do not get rebooted often, it is a better choice to run nut-server.

config to use usbhid-ups driver.

nut-scanner -U return information of the UPS.

System log show "driver not connected"

"upsc ups" failed to return details.

dennypage

@moosport said in NUT and Goldenmate UPS:

Currently running pfsense CE with NUT package installed. I have NUT server running on a vm and nut-client on the rest of servers. All metrics are working.

Since pfsense do not get rebooted often, it is a better choice to run nut-server.

config to use usbhid-ups driver.

nut-scanner -U return information of the UPS.

This isn't enough information to provide guidance from.

Here is my best guess as to what you currently have:

NUT server running on a dedicated OS
NUT remote client running on pfSense
Other systems running remote NUT clients.

Here is my best guess as to what you want:

NUT server running on pfSense
NUT remote clients on other systems connecting to the NUT server on pfSense

Is that correct?

If so:

What model of UPS?
What version of NUT are you currently running on the dedicated system?
What is the configuration of NUT on the dedicated system?
What hardware are you running pfSense on?
What version of NUT are you running on pfSense?
How have you configured the NUT server on pfSense?
What entries are in the system log pertaining to the nut and the ups?
Have you reviewed any of the pinned topics in this board?

moosport

@dennypage said in NUT and Goldenmate UPS:

@moosport said in NUT and Goldenmate UPS:

This isn't enough information to provide guidance from.

Here is my best guess as to what you currently have:

NUT server running on a dedicated OS

NUT remote client running on pfSense

Other systems running remote NUT clients.

Here is my best guess as to what you want:

NUT server running on pfSense

NUT remote clients on other systems connecting to the NUT server on pfSense

Is that correct? Thats correct.

If so:

What model of UPS? Goldenmate 1000VA Pro

What version of NUT are you currently running on the dedicated system? 2.8.4

What is the configuration of NUT on the dedicated system?

What hardware are you running pfSense on?

What version of NUT are you running on pfSense?

How have you configured the NUT server on pfSense?

What entries are in the system log pertaining to the nut and the ups?

Have you reviewed any of the pinned topics in this board?

What model of UPS? Goldenmate 1000VA Pro
What version of NUT are you currently running on the dedicated system? 2.8.4
What is the configuration of NUT on the dedicated system?
ups.conf

[server-ups-goldenmate]
    driver = usbhid-ups
    desc = "Server Closet Goldenmate UPS"
    port = auto
    vendorid = 075D
    productid = 0300
    bus = 001

upsd.conf

LISTEN 0.0.0.0 3493

upsmon.conf

MONITOR server-ups-goldenmate@localhost 1  user password primary

upsd.users

[adminuser]
   password = xxxxx
   actions = set
   actions = fsd
   instcmds = all 
   upsmon primary

[upsmon]
   password = xxxxx
   upsmon secondary

What hardware are you running pfSense on? Lenovo m920q

What version of NUT are you running on pfSense? 2.8.2 nut package

How have you configured the NUT server on pfSense?

UPS Type : Local USB
UPS name: ups
Driver        : usbhid

ups.conf: 
           vendorid=075D
           productid=0300
           bus=001

upsd.conf: 
        LISTEN 127.0.0.1
        LISTEN 192.168.1.1

What entries are in the system log pertaining to the nut and the ups?

Poll UPS [ups] failed - Driver not connected
 Can't connect to UPS [ups] (usbhid-ups-ups): No such file or directory

Have you reviewed any of the pinned topics in this board?
yes. But dont think the quirks apply in this case.

dennypage

@moosport said in NUT and Goldenmate UPS:

Have you reviewed any of the pinned topics in this board?
yes. But dont think the quirks apply in this case.

Why?

What is the output of

usbconfig dump_all_desc

and

usbconfig show_ifdrv

dennypage

@moosport said in NUT and Goldenmate UPS:

Goldenmate 1000VA Pro

Also of note is that this UPS will not be fully supported until NUT 2.8.5.

moosport

usbconfig dump_all_desc

ugen0.1: <Intel XHCI root HUB> at usbus0, cfg=0 md=HOST spd=SUPER (5.0Gbps) pwr=SAVE (0mA)

  bLength = 0x0012 
  bDescriptorType = 0x0001 
  bcdUSB = 0x0300 
  bDeviceClass = 0x0009  <HUB>
  bDeviceSubClass = 0x0000 
  bDeviceProtocol = 0x0003 
  bMaxPacketSize0 = 0x0009 
  idVendor = 0x0000 
  idProduct = 0x0000 
  bcdDevice = 0x0100 
  iManufacturer = 0x0001  <Intel>
  iProduct = 0x0002  <XHCI root HUB>
  iSerialNumber = 0x0000  <no string>
  bNumConfigurations = 0x0001 

 Configuration index 0

    bLength = 0x0009 
    bDescriptorType = 0x0002 
    wTotalLength = 0x001f 
    bNumInterfaces = 0x0001 
    bConfigurationValue = 0x0001 
    iConfiguration = 0x0000  <no string>
    bmAttributes = 0x0040 
    bMaxPower = 0x0000 

    Interface 0
      bLength = 0x0009 
      bDescriptorType = 0x0004 
      bInterfaceNumber = 0x0000 
      bAlternateSetting = 0x0000 
      bNumEndpoints = 0x0001 
      bInterfaceClass = 0x0009  <HUB>
      bInterfaceSubClass = 0x0000 
      bInterfaceProtocol = 0x0000 
      iInterface = 0x0000  <no string>

     Endpoint 0
        bLength = 0x0007 
        bDescriptorType = 0x0005 
        bEndpointAddress = 0x0081  <IN>
        bmAttributes = 0x0003  <INTERRUPT>
        wMaxPacketSize = 0x0002 
        bInterval = 0x00ff 
        bRefresh = 0x0000 
        bSynchAddress = 0x0000 

      Additional Descriptor

      bLength = 0x06
      bDescriptorType = 0x30
      bDescriptorSubType = 0x00
       RAW dump: 
       0x00 | 0x06, 0x30, 0x00, 0x00, 0x00, 0x00

usbconfig show_ifdrv

ugen0.1: <Intel XHCI root HUB> at usbus0, cfg=0 md=HOST spd=SUPER (5.0Gbps) pwr=SAVE (0mA)
ugen0.1.0: uhub0: <Intel XHCI root HUB, class 9/0, rev 3.00/1.00, addr 1>

remote ups works.

dennypage

@moosport said in NUT and Goldenmate UPS:

usbconfig dump_all_desc

ugen0.1: <Intel XHCI root HUB> at usbus0, cfg=0 md=HOST spd=SUPER (5.0Gbps) pwr=SAVE (0mA)

  bLength = 0x0012 
  bDescriptorType = 0x0001 
  bcdUSB = 0x0300 
  bDeviceClass = 0x0009  <HUB>
  bDeviceSubClass = 0x0000 
  bDeviceProtocol = 0x0003 
  bMaxPacketSize0 = 0x0009 
  idVendor = 0x0000 
  idProduct = 0x0000 
  bcdDevice = 0x0100 
  iManufacturer = 0x0001  <Intel>
  iProduct = 0x0002  <XHCI root HUB>
  iSerialNumber = 0x0000  <no string>
  bNumConfigurations = 0x0001 

 Configuration index 0

    bLength = 0x0009 
    bDescriptorType = 0x0002 
    wTotalLength = 0x001f 
    bNumInterfaces = 0x0001 
    bConfigurationValue = 0x0001 
    iConfiguration = 0x0000  <no string>
    bmAttributes = 0x0040 
    bMaxPower = 0x0000 

    Interface 0
      bLength = 0x0009 
      bDescriptorType = 0x0004 
      bInterfaceNumber = 0x0000 
      bAlternateSetting = 0x0000 
      bNumEndpoints = 0x0001 
      bInterfaceClass = 0x0009  <HUB>
      bInterfaceSubClass = 0x0000 
      bInterfaceProtocol = 0x0000 
      iInterface = 0x0000  <no string>

     Endpoint 0
        bLength = 0x0007 
        bDescriptorType = 0x0005 
        bEndpointAddress = 0x0081  <IN>
        bmAttributes = 0x0003  <INTERRUPT>
        wMaxPacketSize = 0x0002 
        bInterval = 0x00ff 
        bRefresh = 0x0000 
        bSynchAddress = 0x0000 

      Additional Descriptor

      bLength = 0x06
      bDescriptorType = 0x30
      bDescriptorSubType = 0x00
       RAW dump: 
       0x00 | 0x06, 0x30, 0x00, 0x00, 0x00, 0x00

usbconfig show_ifdrv

ugen0.1: <Intel XHCI root HUB> at usbus0, cfg=0 md=HOST spd=SUPER (5.0Gbps) pwr=SAVE (0mA)
ugen0.1.0: uhub0: <Intel XHCI root HUB, class 9/0, rev 3.00/1.00, addr 1>

I meant for you to run those commands with the UPS's USB cable connected to fSense.

moosport

@dennypage

thats what I was thinking when I posted it. Excuse me for the late response..

usbconfig dump_all_desc
ugen0.1: <Intel XHCI root HUB> at usbus0, cfg=0 md=HOST spd=SUPER (5.0Gbps) pwr=SAVE (0mA)

  bLength = 0x0012 
  bDescriptorType = 0x0001 
  bcdUSB = 0x0300 
  bDeviceClass = 0x0009  <HUB>
  bDeviceSubClass = 0x0000 
  bDeviceProtocol = 0x0003 
  bMaxPacketSize0 = 0x0009 
  idVendor = 0x0000 
  idProduct = 0x0000 
  bcdDevice = 0x0100 
  iManufacturer = 0x0001  <Intel>
  iProduct = 0x0002  <XHCI root HUB>
  iSerialNumber = 0x0000  <no string>
  bNumConfigurations = 0x0001 

 Configuration index 0

    bLength = 0x0009 
    bDescriptorType = 0x0002 
    wTotalLength = 0x001f 
    bNumInterfaces = 0x0001 
    bConfigurationValue = 0x0001 
    iConfiguration = 0x0000  <no string>
    bmAttributes = 0x0040 
    bMaxPower = 0x0000 

    Interface 0
      bLength = 0x0009 
      bDescriptorType = 0x0004 
      bInterfaceNumber = 0x0000 
      bAlternateSetting = 0x0000 
      bNumEndpoints = 0x0001 
      bInterfaceClass = 0x0009  <HUB>
      bInterfaceSubClass = 0x0000 
      bInterfaceProtocol = 0x0000 
      iInterface = 0x0000  <no string>

     Endpoint 0
        bLength = 0x0007 
        bDescriptorType = 0x0005 
        bEndpointAddress = 0x0081  <IN>
        bmAttributes = 0x0003  <INTERRUPT>
        wMaxPacketSize = 0x0002 
        bInterval = 0x00ff 
        bRefresh = 0x0000 
        bSynchAddress = 0x0000 

      Additional Descriptor

      bLength = 0x06
      bDescriptorType = 0x30
      bDescriptorSubType = 0x00
       RAW dump: 
       0x00 | 0x06, 0x30, 0x00, 0x00, 0x00, 0x00




ugen0.2: <-BMS- Smart-Battery> at usbus0, cfg=0 md=HOST spd=FULL (12Mbps) pwr=ON (44mA)

  bLength = 0x0012 
  bDescriptorType = 0x0001 
  bcdUSB = 0x0110 
  bDeviceClass = 0x0000  <Probed by interface class>
  bDeviceSubClass = 0x0000 
  bDeviceProtocol = 0x0000 
  bMaxPacketSize0 = 0x0008 
  idVendor = 0x075d 
  idProduct = 0x0300 
  bcdDevice = 0x0001 
  iManufacturer = 0x0001  <-BMS->
  iProduct = 0x0002  <Smart-Battery>
  iSerialNumber = 0x0003  <J6152A5175FBE235854:25>
  bNumConfigurations = 0x0001 

 Configuration index 0

    bLength = 0x0009 
    bDescriptorType = 0x0002 
    wTotalLength = 0x0022 
    bNumInterfaces = 0x0001 
    bConfigurationValue = 0x0001 
    iConfiguration = 0x0000  <no string>
    bmAttributes = 0x0080 
    bMaxPower = 0x0016 

    Interface 0
      bLength = 0x0009 
      bDescriptorType = 0x0004 
      bInterfaceNumber = 0x0000 
      bAlternateSetting = 0x0000 
      bNumEndpoints = 0x0001 
      bInterfaceClass = 0x0003  <HID device>
      bInterfaceSubClass = 0x0000 
      bInterfaceProtocol = 0x0000 
      iInterface = 0x0000  <no string>

      Additional Descriptor

      bLength = 0x09
      bDescriptorType = 0x21
      bDescriptorSubType = 0x00
       RAW dump: 
       0x00 | 0x09, 0x21, 0x00, 0x01, 0x00, 0x01, 0x22, 0x23, 
       0x08 | 0x01

     Endpoint 0
        bLength = 0x0007 
        bDescriptorType = 0x0005 
        bEndpointAddress = 0x0081  <IN>
        bmAttributes = 0x0003  <INTERRUPT>
        wMaxPacketSize = 0x0010 
        bInterval = 0x0021 
        bRefresh = 0x0000 
        bSynchAddress = 0x0000

usbconfig show_ifdrv
ugen0.1: <Intel XHCI root HUB> at usbus0, cfg=0 md=HOST spd=SUPER (5.0Gbps) pwr=SAVE (0mA)
ugen0.1.0: uhub0: <Intel XHCI root HUB, class 9/0, rev 3.00/1.00, addr 1>
ugen0.2: <-BMS- Smart-Battery> at usbus0, cfg=0 md=HOST spd=FULL (12Mbps) pwr=ON (44mA)
ugen0.2.0: uhid0: <-BMS- Smart-Battery, class 0/0, rev 1.10/0.01, addr 2>

dennypage

@moosport said in NUT and Goldenmate UPS:

idVendor = 0x075d
idProduct = 0x0300

I don’t see a registered quirk for this pair. You will have to create one. See the quirk post for instructions.

moosport

@dennypage said in NUT and Goldenmate UPS:

@moosport said in NUT and Goldenmate UPS:

idVendor = 0x075d
idProduct = 0x0300

I don’t see a registered quirk for this pair. You will have to create one. See the quirk post for instructions.

I understand this now. Thought user=root will suffice.

With the quirk created, the driver works now. Repointed all clients to new server.

Thank you @dennypage !

dennypage

@moosport said in NUT and Goldenmate UPS:

Thank you @dennypage !

Welcome