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    Introducing Netgate Nexus: Multi-Instance Management at Your Fingertips.

    GigaClear Install,.. any advice....

    Scheduled Pinned Locked Moved General pfSense Questions
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    • D Offline
      diyhouse
      last edited by

      After several yrs of BT,.. and their FTTC service,.. delivering a 72/20MBps Up/Down speeds,... and even though I am probably only a few hundred yard from the 'cabinet',. ( and even closer to the exchange ),.. I have noticed that over time ( several months ),.. this speed begins to roll-off,... and the longer I leave it,.. the more degraded the signal becomes,... Having chatted on this forum trying to resolve my poor performance it seems the truth was probably out of my control.If after some months I tweak BT,.. they send someone out,.. (I assume ) they fiddle with the copper in the cabinet,.. and full speed is resumed for a few more months.
      current Pfsense s/w is Version 2.8.1-RELEASE (amd64)

      So trying to turn a new leaf,.. I have decided to see how fibre with Gigaclear performs,.. I have seen how customer service was an issue in the early days,.. but what do I have to loose,..
      In an effort to pre-empt any pfsense config issues I need to perform...

      ATM,. I have a simple PPPoE connection via my 1_WAN h/w connection,.. this has a few rules under it, which redirect some connections/ ports to enable connection to 'local' media devices etc.
      I have a spare port on my pfsense h/w box which I have designated '2_WAN',.. to which I plan to connect the Gigaclear supplied router and 'unfiltered ip' port to, as I was told.

      My local network is connected via LAN1, which has a simple rule connecting * to *,.. as per image
      Screenshot From 2026-06-14 11-11-09.png

      Some things I am trying to rationalise in my mind, is if the gigaclear router 'gets' its own ip address,.. how do I map this to my 2_WAN port... which will be on a different IP range... do I change to ip address of my 2_WAN port...

      Please forgive me if these are 'dumb' questions,.. I am just looking for some help and guidance... which may help others... who have faced/and facing the same questions..
      Many Tx
      KR

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      • stephenw10S Offline
        stephenw10 Netgate Administrator
        last edited by

        If it's behind Gigaclear's router then the pfSense WAN_2 port will be in the private subnet that router is using on it's LAN.

        So the biggest issue you might face there is a subnet conflict if it's using 192.168.1.X and you are also using that on pfSense's LAN.

        You can probably remove the Gigaclear router entirely and just connect to pfSense dircetly so it gets a public IP on WAN_2. That depends how they are providing the connection though.

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        • M Offline
          MalagaFirewall8
          last edited by

          The first thing I’d check before moving cables is the addressing. If the Gigaclear box hands 2_WAN something like 192.168.1.x and your LAN is also 192.168.1.0/24, change one side before testing or routing will look broken in odd ways. If you keep their router in front, pfSense just treats 2_WAN as DHCP on that private subnet and any inbound forwards may need to be done on both devices unless the unfiltered IP mode is really bridge/DMZ. If the ONT/router can be bypassed, direct pfSense on WAN_2 is cleaner, but confirm whether they require DHCP, PPPoE, VLAN tagging, or a specific MAC first.

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          • D Offline
            diyhouse
            last edited by diyhouse

            tx for the responses guys,... fyi,.. my local LAN is on a 192.168.3 x network...
            just looking at connection types... and I think I need to find out what the actual hardware is....

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            • stephenw10S Offline
              stephenw10 Netgate Administrator
              last edited by

              I'd expect it to 'just work' then. But it would be better to put the public IP on pfSense directly if you can.

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              • D Offline
                diyhouse @stephenw10
                last edited by

                @stephenw10
                Fingers crossed,... ( Trying to understand the config ) Looking at the system>Routing>Gateways menus.... I currently see 1_WAN_PPPOE as the default route....
                This is thus defining the way any internal LANs make a connection to the WAN with Appropriate rules....... if I edit these there is an option to 'Disable' these routes,... or to mark the Gateway as 'Down',.... either will stop IP traffic from being routed down this connection....
                I assume,... that when 2_WAN is live ,.. it will be seen as the default gateway,.. and route IP traffic via 2_WAN....
                And,.. I setup a Rule ( * to * ipv4 and 6 as shown in png above) to link 2_WAN to LAN1,
                Are there any other settings I need to be aware of???
                Pls say, if I am barking up the wrong tree,.. I am just trying to ensure I don't put my foot in it.... and screw things up..
                thankyou..

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                • stephenw10S Offline
                  stephenw10 Netgate Administrator
                  last edited by

                  You can set the system default gateway there in System > Routing > Gateways. If nothing else is set that setting will determine which WAN all traffic uses,

                  You can setup a failover gateway group and set that as the system default gateway. Then it will failover all traffic as defined in that group. Note you cannot use a load-balancing group there.

                  In addition you can policy route specific traffic by setting a gateway or gateway group on firewall rules as you mentioned. That will override the system routing so you can set, for example, a specific internal client to use WAN1 whilst everything else uses WAN2.

                  See: https://docs.netgate.com/pfsense/en/latest/multiwan/strategies.html

                  D 1 Reply Last reply Reply Quote 0
                  • D Offline
                    diyhouse @stephenw10
                    last edited by

                    @stephenw10
                    OK gigaclear install to the property complete,..
                    External Box to join external cable/fibre to single fibre which is then fed into the property
                    20260626_130530.jpg
                    This then connects to the fibre to fibre modem,...
                    20260626_105347.jpg
                    The GigaClear install the connect this to the Amazon managed eero router,.. quite a heavy box that seems quite impressive...
                    Any way I digress,...
                    Having connected the modem directly to the my pfsense box,... I have managed to configure a 2_WAN connection, I 1st had to disable kia dhcp on 2_WAN, so the connection would attach to the modem supplied IP address of the format 10.xx.104.241... with DHCP connection type, this seems to randomly change as the config changes/updates,.. so not static.
                    and having disabled 1_WAN,.. 2_WAN became to default route I added a rule to link from 2_WAN to LAN1,... and bingo...
                    internet speed of,..20260626_112404.jpg
                    After being slightly side tracked by a down server,.. ( we had a brown-out last night and my server had not recovered , so it needed sorting with a full power off - on )
                    Upon my return to my admin computer,.. internet access was gone,.. site unreachable,.. and I had changed nothing,...
                    After some prolonged config changes,,. and many failures to connect,.. I resorted to a pfsense pre-update config file,.. (thank-goodness for backup configs )
                    An can now connect via the old BT PPPoE connection...
                    Am I missing something or is the modem expecting to 'only' talk to a eero router.... and it times out...
                    I have tried creating various 'routes' for IPv4 and 6 but to no avail
                    Screenshot From 2026-06-26 12-41-23 (Edited).png
                    with a rule to connect,...
                    Screenshot From 2026-06-26 12-33-00.png
                    Any thoughts... suggestions...
                    Thankyou...

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                    • stephenw10S Offline
                      stephenw10 Netgate Administrator
                      last edited by

                      That firewall rule on LAN does nothing. It matches the single address on the pfSense LAN as source and that's already inside the firewall. And the destination is the single address on the WAN2 interface which you're unlikely to ever try accessing.

                      If you're trying to force LAN traffic via WAN2, while leaving WAN1 as the default route, you need to set the WAN2 gateway on the allow any rule.

                      What's does WAN2 look like in Status > Interfaces? Does the WAN2 gateway show as up?

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                      • D Offline
                        diyhouse @stephenw10
                        last edited by

                        @stephenw10
                        Screenshot From 2026-06-26 12-31-51.png
                        Am I messing the rules up... so I need allow any to any in the 2_WAN interface,. so that rule links the LANs to the WAN... but the rule is a 2_WAN rule,.. and NOT a LAN rule...

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                        • stephenw10S Offline
                          stephenw10 Netgate Administrator
                          last edited by stephenw10

                          Ah it's a 100.x.x.x address (not 10.) so CGN. Unfortunate but should work fine.

                          No you don't need any rules on either WAN.

                          The route LAN traffic takes is determined by the system routing in System > Routing > Gateways.

                          Unless it is policy routed by a firewall rule on the LAN on the way out.

                          So if you want to use WAN2 either set it as the default gateway or add it as a gateway on your pass any rule on LAN.
                          See: https://docs.netgate.com/pfsense/en/latest/multiwan/policy-route.html#configuring-firewall-rules-for-policy-routing

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                          • D Offline
                            diyhouse @diyhouse
                            last edited by

                            Thanks followed what you said...

                            Disabled kia DHCP on 2_WAN
                            Enabled 2_WAN as type DHCP,..
                            Rules as follows :Screenshot From 2026-06-26 15-29-56.png

                            should my 2_WAN any to any Rule be at the top or bottom of the list,.. as this will determine how things are processed,...
                            Screenshot From 2026-06-26 15-27-02.png

                            I do like this... lets me see how long it stays,.. once I disable 1_WAN... ( btw Whats CGN pls)

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                            • D Offline
                              diyhouse @diyhouse
                              last edited by

                              Screenshot From 2026-06-26 15-38-54.png
                              2_WAN seems to have become the default,.. by default...

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                              • stephenw10S Offline
                                stephenw10 Netgate Administrator
                                last edited by

                                If you leave the default route set to automatic pfSense will switch to the next available gateway when if the current one goes down. That may not be a gateway you want.
                                I always recommend setting a gateway or gateway group there.

                                Where are those firewall rules set? That's the LAN interface?

                                Those rules look very wrong!

                                The '2_WAN address' is just the interface address. It's not anything else like other public IPs on the internet. The 2_WAN subnet is only the 2_WAN address and the gateway. Still not anything else on the internet.

                                More importantly the LAN rules filter traffic coming into the LAN interface. That means they can only come from the LAN subnet. They can never have any 2_WAN address/subnet as source.

                                But all of those rules are below the allow all rule so nothing will ever hit them. All traffic from LAN will be passed by the allow all rule without any gateway set.

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                                • D Offline
                                  diyhouse @stephenw10
                                  last edited by

                                  @stephenw10
                                  Thankyou for your guidence....
                                  Ah,.. CGN,.. Found this reference stuff for anyone following along:
                                  CGNAT vs. Local Private IPs
                                  While you might sometimes see IP addresses starting with 10. in local area networks, the 100.64.x.x range is completely different. [1, 2]
                                  • The 10.0.0.0/8 range is for your local private network (e.g., home or office routers).
                                  • The 100.64.0.0/10 range is the dedicated ISP Shared Address Space. [1, 2, 3, 4]
                                  If your device—like a mobile phone on cellular data or a router connected to an ISP—has an IP address starting with 100.64. to 100.127., it indicates you are behind CGNAT

                                  https://en.wikipedia.org/wiki/Carrier-grade_NAT

                                  .
                                  Anyway my Rules... I did wonder about them,. but 'there what the system put in for me',. so I assumed they were sort of 'default rules, however when I looked I realised they were copies of old rules I had started to play with when I first created my system some 6 yrs ago, so of no use now.
                                  So deleted them,. and back to basics to see what I really needed.. I have now settled on the following as my base rule set....
                                  for the WAN
                                  Screenshot From 2026-06-29 11-51-12.png
                                  and for the LAN
                                  Screenshot From 2026-06-29 11-51-34.png

                                  I have spent most of yesterday trying to get 'Port Forwarding', working again,...(hence the disabled ICMP rule on the WAN), to ping test to my modem,... but this does not work...
                                  I used the command

                                  curl -4 icanhazip.com
                                  

                                  to find out what my external IP address is,.. but I have not been able to connect or ping this address,.. or am I missing the obvious.
                                  As the displayed address for the pfsense interfaces WAN address,.. which is different to the ' icanhazip.com' returned address, as one might expect with a CGN address range.
                                  Am I making some incorrect assumptions ,..

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                                  • stephenw10S Offline
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    You don't need a pass rule on any WAN to allow outbound internet access.

                                    Rules on the WAN interfaces only filter inbound traffic. All outbound traffic is allowed by default. Only floating rules can be set as outbound.

                                    So the only pass rules you would normally have on a WAN are for port forwards or services running on the firewall itself.

                                    Outbound internet connections are filtered where they come into the firewall, on the LAN interface here.
                                    If you want to policy route traffic via a specific gateway that is where you would set it. So in your example almost all traffic is being passed by the 'Browsing ports rule'. You can see it currently doesn't have a gateway set. If you edit that rule and set the 2_WAN gateway in the advanced section then that browsing traffic will be forced via 2_WAN.

                                    You will not be able to get port forwards working using 2_WAN because it is using CG-NAT. You are given a 100.66.x.x IP address but that is not publicly routable. The ISP is NATing you to that address from a real public IP and hence external traffic cannot reach the pfSense 2_WAN interface.

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                                    • D Offline
                                      diyhouse @stephenw10
                                      last edited by

                                      Thankyou Stephen,..
                                      @stephenw10 said in GigaClear Install,.. any advice....:

                                      So the only pass rules you would normally have on a WAN are for port forwards or services running on the firewall itself.

                                      ..So I don't even need the !Private_IPv4s rule on the WAN?,.. or should this be on the LAN.

                                      @stephenw10 said in GigaClear Install,.. any advice....:

                                      You will not be able to get port forwards working using 2_WAN because it is using CG-NAT.

                                      Ah that explains my fruitless attempts to get it working,..

                                      Spoke with GigaClear this morning,.. No problem,. 'we'll set you up with a fixed IP,.. it will take about 30mins,.. and ATM there is no charge as the billing mechanism is broken'.
                                      That's a winner winner in my books...

                                      That makes so much more sense with your little ( big) pointers,... Tx again

                                      stephenw10S 1 Reply Last reply Reply Quote 0
                                      • stephenw10S Offline
                                        stephenw10 Netgate Administrator @diyhouse
                                        last edited by

                                        @diyhouse said in GigaClear Install,.. any advice....:

                                        Spoke with GigaClear this morning,.. No problem,. 'we'll set you up with a fixed IP,.. it will take about 30mins,.. and ATM there is no charge as the billing mechanism is broken'.

                                        Ha, nice. Yeah that's pretty big win. 😁

                                        @diyhouse said in GigaClear Install,.. any advice....:

                                        ..So I don't even need the !Private_IPv4s rule on the WAN?,.. or should this be on the LAN.

                                        Exactly, you don't need that rule. Rules on any WAN interface only filter inbound connections.
                                        Filtering traffic from LAN side clients opening connections to the internet is done on the LAN interface, yes. And that includes policy routing any traffic you might want to there.

                                        So you might have a general rule that sends traffic from the LAN subnet to a gateway failover group. And then above that have a specific rule for a single LAN IP to just one WAN. Or to a failover group that goes the other way so it has priority. There are a lot of combinations!

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                                        • D Offline
                                          diyhouse @stephenw10
                                          last edited by

                                          @stephenw10
                                          Tx Stephen,... went out AM and when I came back IP had changed and

                                          said in GigaClear Install,.. any advice....:

                                          curl -4 icanhazip.com

                                          showed the same address as pfsense interfaces...

                                          Then although my initial activity to get mythtv working was not working... I could see the Rule was actually processing data,.. further research on the mythTV side showed there had been security enhancements which I was now not accounted for.
                                          As other apps were working.

                                          So thumbs up from me... GigaClear is delivering so far, albeit a small sample window

                                          So, we shall see how this provider performs,.. so far I have no issues,. ( good, almost immediate customer service action ). speed is approx. 5x what I had with BT,.. at approx. 1/3 the price of BT... so I am not complaining..

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