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    Introducing Netgate Nexus: Multi-Instance Management at Your Fingertips.

    26.07 upgrade fails to boot

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    36 Posts 11 Posters 1.9k Views 11 Watching
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    • V Offline
      vcr58
      last edited by

      I saw that 26.07 was available to upgrade

      Version 26.07 is available. 
      Version information updated at Thu Aug 13 19:00:15 CDT 2026 
      

      However when all the pakages finished downloading and system reboot started it never recovered. This is where the boot stpooped as far as I could tell. I took a pic of the monitor display. When I did a hard reboot of the hardware it came up with 26.03 and everything was back to normal. I tried twice to upgrade with the same result.
      boot.jpg

      1 Reply Last reply Reply Quote 0
      • jimpJ Offline
        jimp Rebel Alliance Developer Netgate
        last edited by

        We saw one other person hit that, it's something in the BIOS/firmware on that motherboard. You can disable the problematic driver:

        https://forum.netgate.com/topic/201090/2.9.0-beta-leads-to-kernel-panic-on-boot/4?_=1786671855325

        Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

        Need help fast? Netgate Global Support!

        Do not Chat/PM for help!

        V 1 Reply Last reply Reply Quote 1
        • V Offline
          vcr58 @jimp
          last edited by

          @jimp I tried to use the set command at the db> prompt but unfortunately everything crashed at that point so the keyboard was unresponsive. Only mashing the power button or unplug the power cord is effective at that point.

          As far as editing /boot/loader.conf.local file there is none. There is one called "loader.conf".

          I guess I'll just leave it alone for now. as it works fine at 26.03. I'm not a beta tester so I would like to have everything working.

          patient0P 1 Reply Last reply Reply Quote 0
          • patient0P Online
            patient0 @vcr58
            last edited by patient0

            @vcr58 said in 26.07 upgrade fails to boot:

            I tried to use the set command at the db> prompt

            You have to set it at the loader prompt that enter it from the boot menu (menu 3. Escape to boot loader). From the linked thread, you enter:

            set hint.acpi_spmc.0.disabled=1 
            boot
            

            That allows you to boot. Then you add it to /boot/loader.conf.local - only the first line and without the set, if the file doesn't exist, create it. Don't add it to /boot/loader.conf, that file may gets overwritten in an upgrade.

            Add it to /boot/loader.conf.local by running the following command:

            echo 'hint.acpi_spmc.0.disabled=1' >> /boot/loader.conf.local
            
            V Z 2 Replies Last reply Reply Quote 4
            • jimpJ Offline
              jimp Rebel Alliance Developer Netgate
              last edited by

              I guess I'll just leave it alone for now. as it works fine at 26.03.

              If you rolled back the previous version, you can add that line into /boot/loader.conf.local before you attempt the upgrade and then it should go smoothly for you.

              I'm not a beta tester so I would like to have everything working.

              26.07 is an official release now (as of yesterday), not beta.

              Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

              Need help fast? Netgate Global Support!

              Do not Chat/PM for help!

              1 Reply Last reply Reply Quote 2
              • V Offline
                vcr58 @patient0
                last edited by vcr58

                @patient0 I was confused about how to enter the pfsense boot loader. Got the update installed and new file "/boot/loader.conf.local" created.

                Hopefully I will never have to do this again but I'll save some notes in case it does.

                Thanks

                1 Reply Last reply Reply Quote 1
                • Z Offline
                  Zockerherz @patient0
                  last edited by

                  @patient0 Thank you very much. That worked. :)

                  1 Reply Last reply Reply Quote 0
                  • stephenw10S Offline
                    stephenw10 Netgate Administrator
                    last edited by

                    What hardware are you guys hitting this on?

                    V Z 2 Replies Last reply Reply Quote 0
                    • V Offline
                      vcr58 @stephenw10
                      last edited by vcr58

                      @stephenw10 said in 26.07 upgrade fails to boot:

                      What hardware are you guys hitting this on?

                      CPU Type	
                      Intel(R) Celeron(R) J4005 CPU @ 2.00GHz
                      2 CPUs : 1 package(s) x 2 core(s)
                      AES-NI CPU Crypto: Yes (active)
                      IPsec-MB Crypto: Yes (inactive)
                      QAT Crypto: No
                      
                      BIOS	
                      Vendor: American Megatrends Inc.
                      Version: P1.30
                      Release Date: Fri May 4 2018
                      Boot Method: UEFI
                      

                      Here is the output of pciconf -lv

                      ostb0@pci0:0:0:0:	class=0x060000 rev=0x03 hdr=0x00 vendor=0x8086 device=0x31f0 subvendor=0x1849 subdevice=0x0000
                          vendor     = 'Intel Corporation'
                          device     = 'Gemini Lake Host Bridge'
                          class      = bridge
                          subclass   = HOST-PCI
                      none0@pci0:0:0:1:	class=0x118000 rev=0x03 hdr=0x00 vendor=0x8086 device=0x318c subvendor=0x1849 subdevice=0x318c
                          vendor     = 'Intel Corporation'
                          device     = 'Celeron/Pentium Silver Processor Dynamic Platform and Thermal Framework Processor Participant'
                          class      = dasp
                      vgapci0@pci0:0:2:0:	class=0x030000 rev=0x03 hdr=0x00 vendor=0x8086 device=0x3185 subvendor=0x1849 subdevice=0x2212
                          vendor     = 'Intel Corporation'
                          device     = 'GeminiLake [UHD Graphics 600]'
                          class      = display
                          subclass   = VGA
                      hdac0@pci0:0:14:0:	class=0x040300 rev=0x03 hdr=0x00 vendor=0x8086 device=0x3198 subvendor=0x1849 subdevice=0xd887
                          vendor     = 'Intel Corporation'
                          device     = 'Celeron/Pentium Silver Processor High Definition Audio'
                          class      = multimedia
                          subclass   = HDA
                      none1@pci0:0:15:0:	class=0x078000 rev=0x03 hdr=0x00 vendor=0x8086 device=0x319a subvendor=0x1849 subdevice=0x319a
                          vendor     = 'Intel Corporation'
                          device     = 'Celeron/Pentium Silver Processor Trusted Execution Engine Interface'
                          class      = simple comms
                      ahci0@pci0:0:18:0:	class=0x010601 rev=0x03 hdr=0x00 vendor=0x8086 device=0x31e3 subvendor=0x1849 subdevice=0x31e3
                          vendor     = 'Intel Corporation'
                          device     = 'Celeron/Pentium Silver Processor SATA Controller'
                          class      = mass storage
                          subclass   = SATA
                      pcib1@pci0:0:19:0:	class=0x060400 rev=0xf3 hdr=0x01 vendor=0x8086 device=0x31d8 subvendor=0x1849 subdevice=0x31d8
                          vendor     = 'Intel Corporation'
                          device     = 'Gemini Lake PCI Express Root Port'
                          class      = bridge
                          subclass   = PCI-PCI
                      pcib5@pci0:0:19:2:	class=0x060400 rev=0xf3 hdr=0x01 vendor=0x8086 device=0x31da subvendor=0x1849 subdevice=0x31da
                          vendor     = 'Intel Corporation'
                          device     = 'Gemini Lake PCI Express Root Port'
                          class      = bridge
                          subclass   = PCI-PCI
                      xhci0@pci0:0:21:0:	class=0x0c0330 rev=0x03 hdr=0x00 vendor=0x8086 device=0x31a8 subvendor=0x1849 subdevice=0x31a8
                          vendor     = 'Intel Corporation'
                          device     = 'Celeron/Pentium Silver Processor USB 3.0 xHCI Controller'
                          class      = serial bus
                          subclass   = USB
                      isab0@pci0:0:31:0:	class=0x060100 rev=0x03 hdr=0x00 vendor=0x8086 device=0x31e8 subvendor=0x1849 subdevice=0x31e8
                          vendor     = 'Intel Corporation'
                          device     = 'Celeron/Pentium Silver Processor LPC Controller'
                          class      = bridge
                          subclass   = PCI-ISA
                      ichsmb0@pci0:0:31:1:	class=0x0c0500 rev=0x03 hdr=0x00 vendor=0x8086 device=0x31d4 subvendor=0x1849 subdevice=0x31d4
                          vendor     = 'Intel Corporation'
                          device     = 'Celeron/Pentium Silver Processor Gaussian Mixture Model'
                          class      = serial bus
                          subclass   = SMBus
                      pcib2@pci0:1:0:0:	class=0x060400 rev=0x0e hdr=0x01 vendor=0x111d device=0x8018 subvendor=0x0000 subdevice=0x0000
                          vendor     = 'Microsemi / PMC / IDT'
                          device     = 'PES12N3A 12-lane 3-Port PCI Express Switch'
                          class      = bridge
                          subclass   = PCI-PCI
                      pcib3@pci0:2:2:0:	class=0x060400 rev=0x0e hdr=0x01 vendor=0x111d device=0x8018 subvendor=0x0000 subdevice=0x0000
                          vendor     = 'Microsemi / PMC / IDT'
                          device     = 'PES12N3A 12-lane 3-Port PCI Express Switch'
                          class      = bridge
                          subclass   = PCI-PCI
                      pcib4@pci0:2:4:0:	class=0x060400 rev=0x0e hdr=0x01 vendor=0x111d device=0x8018 subvendor=0x0000 subdevice=0x0000
                          vendor     = 'Microsemi / PMC / IDT'
                          device     = 'PES12N3A 12-lane 3-Port PCI Express Switch'
                          class      = bridge
                          subclass   = PCI-PCI
                      em0@pci0:3:0:0:	class=0x020000 rev=0x06 hdr=0x00 vendor=0x8086 device=0x10bc subvendor=0x103c subdevice=0x704b
                          vendor     = 'Intel Corporation'
                          device     = '82571EB/82571GB Gigabit Ethernet Controller (Copper)'
                          class      = network
                          subclass   = ethernet
                      em1@pci0:3:0:1:	class=0x020000 rev=0x06 hdr=0x00 vendor=0x8086 device=0x10bc subvendor=0x103c subdevice=0x704b
                          vendor     = 'Intel Corporation'
                          device     = '82571EB/82571GB Gigabit Ethernet Controller (Copper)'
                          class      = network
                          subclass   = ethernet
                      em2@pci0:4:0:0:	class=0x020000 rev=0x06 hdr=0x00 vendor=0x8086 device=0x10bc subvendor=0x103c subdevice=0x704b
                          vendor     = 'Intel Corporation'
                          device     = '82571EB/82571GB Gigabit Ethernet Controller (Copper)'
                          class      = network
                          subclass   = ethernet
                      em3@pci0:4:0:1:	class=0x020000 rev=0x06 hdr=0x00 vendor=0x8086 device=0x10bc subvendor=0x103c subdevice=0x704b
                          vendor     = 'Intel Corporation'
                          device     = '82571EB/82571GB Gigabit Ethernet Controller (Copper)'
                          class      = network
                          subclass   = ethernet
                      re0@pci0:5:0:0:	class=0x020000 rev=0x15 hdr=0x00 vendor=0x10ec device=0x8168 subvendor=0x1849 subdevice=0x8168
                          vendor     = 'Realtek Semiconductor Co., Ltd.'
                          device     = 'RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet Controller'
                          class      = network
                          subclass   = ethernet
                      
                      
                      1 Reply Last reply Reply Quote 1
                      • Z Offline
                        Zockerherz @stephenw10
                        last edited by

                        @stephenw10 said in 26.07 upgrade fails to boot:

                        What hardware are you guys hitting this

                        BIOS/CPU

                        Vendor: American Megatrends Inc.
                        Version: 5.13
                        Release Date: Fri May 20 2022
                        Boot Method: UEFI
                        
                        Intel(R) Celeron(R) J4125 CPU @ 2.00GHz
                        4 CPUs : 1 package(s) x 4 core(s)
                        AES-NI CPU Crypto: Yes (active)
                        IPsec-MB Crypto: Yes (active)
                        QAT Crypto: No
                        

                        pciconf -lv

                        hostb0@pci0:0:0:0:	class=0x060000 rev=0x06 hdr=0x00 vendor=0x8086 device=0x31f0 subvendor=0x0000 subdevice=0x0000
                            vendor     = 'Intel Corporation'
                            device     = 'Gemini Lake Host Bridge'
                            class      = bridge
                            subclass   = HOST-PCI
                        vgapci0@pci0:0:2:0:	class=0x030000 rev=0x06 hdr=0x00 vendor=0x8086 device=0x3185 subvendor=0x0000 subdevice=0x0000
                            vendor     = 'Intel Corporation'
                            device     = 'GeminiLake [UHD Graphics 600]'
                            class      = display
                            subclass   = VGA
                        none0@pci0:0:15:0:	class=0x078000 rev=0x06 hdr=0x00 vendor=0x8086 device=0x319a subvendor=0x8086 subdevice=0x7270
                            vendor     = 'Intel Corporation'
                            device     = 'Celeron/Pentium Silver Processor Trusted Execution Engine Interface'
                            class      = simple comms
                        ahci0@pci0:0:18:0:	class=0x010601 rev=0x06 hdr=0x00 vendor=0x8086 device=0x31e3 subvendor=0x8086 subdevice=0x7270
                            vendor     = 'Intel Corporation'
                            device     = 'Celeron/Pentium Silver Processor SATA Controller'
                            class      = mass storage
                            subclass   = SATA
                        pcib1@pci0:0:19:0:	class=0x060400 rev=0xf6 hdr=0x01 vendor=0x8086 device=0x31d8 subvendor=0x8086 subdevice=0x7270
                            vendor     = 'Intel Corporation'
                            device     = 'Gemini Lake PCI Express Root Port'
                            class      = bridge
                            subclass   = PCI-PCI
                        pcib2@pci0:0:19:1:	class=0x060400 rev=0xf6 hdr=0x01 vendor=0x8086 device=0x31d9 subvendor=0x8086 subdevice=0x7270
                            vendor     = 'Intel Corporation'
                            device     = 'Gemini Lake PCI Express Root Port'
                            class      = bridge
                            subclass   = PCI-PCI
                        pcib3@pci0:0:19:2:	class=0x060400 rev=0xf6 hdr=0x01 vendor=0x8086 device=0x31da subvendor=0x8086 subdevice=0x7270
                            vendor     = 'Intel Corporation'
                            device     = 'Gemini Lake PCI Express Root Port'
                            class      = bridge
                            subclass   = PCI-PCI
                        pcib4@pci0:0:19:3:	class=0x060400 rev=0xf6 hdr=0x01 vendor=0x8086 device=0x31db subvendor=0x8086 subdevice=0x7270
                            vendor     = 'Intel Corporation'
                            device     = 'Gemini Lake PCI Express Root Port'
                            class      = bridge
                            subclass   = PCI-PCI
                        pcib5@pci0:0:20:0:	class=0x060400 rev=0xf6 hdr=0x01 vendor=0x8086 device=0x31d6 subvendor=0x8086 subdevice=0x7270
                            vendor     = 'Intel Corporation'
                            device     = 'Gemini Lake PCI Express Root Port'
                            class      = bridge
                            subclass   = PCI-PCI
                        pcib6@pci0:0:20:1:	class=0x060400 rev=0xf6 hdr=0x01 vendor=0x8086 device=0x31d7 subvendor=0x8086 subdevice=0x7270
                            vendor     = 'Intel Corporation'
                            device     = 'Gemini Lake PCI Express Root Port'
                            class      = bridge
                            subclass   = PCI-PCI
                        xhci0@pci0:0:21:0:	class=0x0c0330 rev=0x06 hdr=0x00 vendor=0x8086 device=0x31a8 subvendor=0x8086 subdevice=0x7270
                            vendor     = 'Intel Corporation'
                            device     = 'Celeron/Pentium Silver Processor USB 3.0 xHCI Controller'
                            class      = serial bus
                            subclass   = USB
                        isab0@pci0:0:31:0:	class=0x060100 rev=0x06 hdr=0x00 vendor=0x8086 device=0x31e8 subvendor=0x8086 subdevice=0x7270
                            vendor     = 'Intel Corporation'
                            device     = 'Celeron/Pentium Silver Processor LPC Controller'
                            class      = bridge
                            subclass   = PCI-ISA
                        ichsmb0@pci0:0:31:1:	class=0x0c0500 rev=0x06 hdr=0x00 vendor=0x8086 device=0x31d4 subvendor=0x8086 subdevice=0x7270
                            vendor     = 'Intel Corporation'
                            device     = 'Celeron/Pentium Silver Processor Gaussian Mixture Model'
                            class      = serial bus
                            subclass   = SMBus
                        igc0@pci0:1:0:0:	class=0x020000 rev=0x03 hdr=0x00 vendor=0x8086 device=0x15f3 subvendor=0x8086 subdevice=0x0000
                            vendor     = 'Intel Corporation'
                            device     = 'Ethernet Controller I225-V'
                            class      = network
                            subclass   = ethernet
                        igc1@pci0:2:0:0:	class=0x020000 rev=0x03 hdr=0x00 vendor=0x8086 device=0x15f3 subvendor=0x8086 subdevice=0x0000
                            vendor     = 'Intel Corporation'
                            device     = 'Ethernet Controller I225-V'
                            class      = network
                            subclass   = ethernet
                        igc2@pci0:3:0:0:	class=0x020000 rev=0x03 hdr=0x00 vendor=0x8086 device=0x15f3 subvendor=0x8086 subdevice=0x0000
                            vendor     = 'Intel Corporation'
                            device     = 'Ethernet Controller I225-V'
                            class      = network
                            subclass   = ethernet
                        igc3@pci0:4:0:0:	class=0x020000 rev=0x03 hdr=0x00 vendor=0x8086 device=0x15f3 subvendor=0x8086 subdevice=0x0000
                            vendor     = 'Intel Corporation'
                            device     = 'Ethernet Controller I225-V'
                            class      = network
                            subclass   = ethernet
                        

                        dmidecode

                        # dmidecode 3.7
                        # SMBIOS entry point at 0x79b28000
                        Found SMBIOS entry point in EFI, reading table from /dev/mem.
                        SMBIOS 3.1.1 present.
                        Table at 0x000EAA00.
                        
                        Handle 0x0000, DMI type 0, 26 bytes
                        Platform Firmware Information
                        	Vendor: American Megatrends Inc.
                        	Version: 5.13
                        	Release Date: 05/20/2022
                        	Address: 0xF0000
                        	Runtime Size: 64 KiB
                        	ROM Size: 4416 KiB
                        	Characteristics:
                        		PCI is supported
                        		Firmware is upgradeable
                        		Firmware shadowing is allowed
                        		Boot from CD is supported
                        		Selectable boot is supported
                        		Firmware ROM is socketed
                        		EDD is supported
                        		5.25"/1.2 MB floppy services are supported (int 13h)
                        		3.5"/720 kB floppy services are supported (int 13h)
                        		3.5"/2.88 MB floppy services are supported (int 13h)
                        		Print screen service is supported (int 5h)
                        		8042 keyboard services are supported (int 9h)
                        		Serial services are supported (int 14h)
                        		Printer services are supported (int 17h)
                        		ACPI is supported
                        		USB legacy is supported
                        		BIOS boot specification is supported
                        		Targeted content distribution is supported
                        		UEFI is supported
                        	Platform Firmware Revision: 5.13
                        
                        Handle 0x0001, DMI type 1, 27 bytes
                        System Information
                        	Manufacturer: Default string
                        	Product Name: Default string
                        	Version: Default string
                        	Serial Number: Default string
                        	UUID: 03000200-0400-0500-0006-000700080009
                        	Wake-up Type: Power Switch
                        	SKU Number: Default string
                        	Family: Default string
                        
                        Handle 0x0002, DMI type 2, 15 bytes
                        Base Board Information
                        	Manufacturer: Default string
                        	Product Name: Default string
                        	Version: Default string
                        	Serial Number: Default string
                        	Asset Tag: Default string
                        	Features:
                        		Board is a hosting board
                        		Board is replaceable
                        	Location In Chassis: Default string
                        	Chassis Handle: 0x0003
                        	Type: Motherboard
                        	Contained Object Handles: 0
                        
                        Handle 0x0003, DMI type 3, 22 bytes
                        Chassis Information
                        	Manufacturer: Default string
                        	Type: Desktop
                        	Lock: Not Present
                        	Version: Default string
                        	Serial Number: Default string
                        	Asset Tag: Default string
                        	Boot-up State: Safe
                        	Power Supply State: Safe
                        	Thermal State: Safe
                        	Security Status: None
                        	OEM Information: 0x00000000
                        	Height: Unspecified
                        	Number Of Power Cords: 1
                        	Contained Elements: 0
                        	SKU Number: Default string
                        
                        Handle 0x0008, DMI type 8, 9 bytes
                        Port Connector Information
                        	Internal Reference Designator: J1A1
                        	Internal Connector Type: None
                        	External Reference Designator: PS2Mouse
                        	External Connector Type: PS/2
                        	Port Type: Mouse Port
                        
                        Handle 0x0009, DMI type 8, 9 bytes
                        Port Connector Information
                        	Internal Reference Designator: J1A1
                        	Internal Connector Type: None
                        	External Reference Designator: Keyboard
                        	External Connector Type: PS/2
                        	Port Type: Keyboard Port
                        
                        Handle 0x000A, DMI type 8, 9 bytes
                        Port Connector Information
                        	Internal Reference Designator: J2A1
                        	Internal Connector Type: None
                        	External Reference Designator: TV Out
                        	External Connector Type: Mini Centronics Type-14
                        	Port Type: Other
                        
                        Handle 0x000B, DMI type 8, 9 bytes
                        Port Connector Information
                        	Internal Reference Designator: J2A2A
                        	Internal Connector Type: None
                        	External Reference Designator: COM A
                        	External Connector Type: DB-9 male
                        	Port Type: Serial Port 16550A Compatible
                        
                        Handle 0x000C, DMI type 8, 9 bytes
                        Port Connector Information
                        	Internal Reference Designator: J2A2B
                        	Internal Connector Type: None
                        	External Reference Designator: Video
                        	External Connector Type: DB-15 female
                        	Port Type: Video Port
                        
                        Handle 0x000D, DMI type 8, 9 bytes
                        Port Connector Information
                        	Internal Reference Designator: J3A1
                        	Internal Connector Type: None
                        	External Reference Designator: USB1
                        	External Connector Type: Access Bus (USB)
                        	Port Type: USB
                        
                        Handle 0x000E, DMI type 8, 9 bytes
                        Port Connector Information
                        	Internal Reference Designator: J3A1
                        	Internal Connector Type: None
                        	External Reference Designator: USB2
                        	External Connector Type: Access Bus (USB)
                        	Port Type: USB
                        
                        Handle 0x000F, DMI type 8, 9 bytes
                        Port Connector Information
                        	Internal Reference Designator: J3A1
                        	Internal Connector Type: None
                        	External Reference Designator: USB3
                        	External Connector Type: Access Bus (USB)
                        	Port Type: USB
                        
                        Handle 0x0010, DMI type 8, 9 bytes
                        Port Connector Information
                        	Internal Reference Designator: J9A1 - TPM HDR
                        	Internal Connector Type: Other
                        	External Reference Designator: Not Specified
                        	External Connector Type: None
                        	Port Type: Other
                        
                        Handle 0x0011, DMI type 8, 9 bytes
                        Port Connector Information
                        	Internal Reference Designator: J9C1 - PCIE DOCKING CONN
                        	Internal Connector Type: Other
                        	External Reference Designator: Not Specified
                        	External Connector Type: None
                        	Port Type: Other
                        
                        Handle 0x0012, DMI type 8, 9 bytes
                        Port Connector Information
                        	Internal Reference Designator: J2B3 - CPU FAN
                        	Internal Connector Type: Other
                        	External Reference Designator: Not Specified
                        	External Connector Type: None
                        	Port Type: Other
                        
                        Handle 0x0013, DMI type 8, 9 bytes
                        Port Connector Information
                        	Internal Reference Designator: J6C2 - EXT HDMI
                        	Internal Connector Type: Other
                        	External Reference Designator: Not Specified
                        	External Connector Type: None
                        	Port Type: Other
                        
                        Handle 0x0014, DMI type 8, 9 bytes
                        Port Connector Information
                        	Internal Reference Designator: J3C1 - GMCH FAN
                        	Internal Connector Type: Other
                        	External Reference Designator: Not Specified
                        	External Connector Type: None
                        	Port Type: Other
                        
                        Handle 0x0015, DMI type 8, 9 bytes
                        Port Connector Information
                        	Internal Reference Designator: J1D1 - ITP
                        	Internal Connector Type: Other
                        	External Reference Designator: Not Specified
                        	External Connector Type: None
                        	Port Type: Other
                        
                        Handle 0x0016, DMI type 8, 9 bytes
                        Port Connector Information
                        	Internal Reference Designator: J9E2 - MDC INTPSR
                        	Internal Connector Type: Other
                        	External Reference Designator: Not Specified
                        	External Connector Type: None
                        	Port Type: Other
                        
                        Handle 0x0017, DMI type 8, 9 bytes
                        Port Connector Information
                        	Internal Reference Designator: J9E4 - MDC INTPSR
                        	Internal Connector Type: Other
                        	External Reference Designator: Not Specified
                        	External Connector Type: None
                        	Port Type: Other
                        
                        Handle 0x0018, DMI type 8, 9 bytes
                        Port Connector Information
                        	Internal Reference Designator: J9E3 - LPC HOT DOCKING
                        	Internal Connector Type: Other
                        	External Reference Designator: Not Specified
                        	External Connector Type: None
                        	Port Type: Other
                        
                        Handle 0x0019, DMI type 8, 9 bytes
                        Port Connector Information
                        	Internal Reference Designator: J9E1 - SCAN MATRIX
                        	Internal Connector Type: Other
                        	External Reference Designator: Not Specified
                        	External Connector Type: None
                        	Port Type: Other
                        
                        Handle 0x001A, DMI type 8, 9 bytes
                        Port Connector Information
                        	Internal Reference Designator: J9G1 - LPC SIDE BAND
                        	Internal Connector Type: Other
                        	External Reference Designator: Not Specified
                        	External Connector Type: None
                        	Port Type: Other
                        
                        Handle 0x001B, DMI type 8, 9 bytes
                        Port Connector Information
                        	Internal Reference Designator: J8F1 - UNIFIED
                        	Internal Connector Type: Other
                        	External Reference Designator: Not Specified
                        	External Connector Type: None
                        	Port Type: Other
                        
                        Handle 0x001C, DMI type 8, 9 bytes
                        Port Connector Information
                        	Internal Reference Designator: J6F1 - LVDS
                        	Internal Connector Type: Other
                        	External Reference Designator: Not Specified
                        	External Connector Type: None
                        	Port Type: Other
                        
                        Handle 0x001D, DMI type 8, 9 bytes
                        Port Connector Information
                        	Internal Reference Designator: J2F1 - LAI FAN
                        	Internal Connector Type: Other
                        	External Reference Designator: Not Specified
                        	External Connector Type: None
                        	Port Type: Other
                        
                        Handle 0x001E, DMI type 8, 9 bytes
                        Port Connector Information
                        	Internal Reference Designator: J2G1 - GFX VID
                        	Internal Connector Type: Other
                        	External Reference Designator: Not Specified
                        	External Connector Type: None
                        	Port Type: Other
                        
                        Handle 0x001F, DMI type 8, 9 bytes
                        Port Connector Information
                        	Internal Reference Designator: J1G6 - AC JACK
                        	Internal Connector Type: Other
                        	External Reference Designator: Not Specified
                        	External Connector Type: None
                        	Port Type: Other
                        
                        Handle 0x0020, DMI type 10, 6 bytes
                        On Board Device Information
                        	Type: Video
                        	Status: Enabled
                        	Description:    To Be Filled By O.E.M.
                        
                        Handle 0x0021, DMI type 11, 5 bytes
                        OEM Strings
                        	String 1: Default string
                        
                        Handle 0x0022, DMI type 12, 5 bytes
                        System Configuration Options
                        	Option 1: Default string
                        
                        Handle 0x0023, DMI type 16, 23 bytes
                        Physical Memory Array
                        	Location: System Board Or Motherboard
                        	Use: System Memory
                        	Error Correction Type: None
                        	Maximum Capacity: 32 GiB
                        	Error Information Handle: Not Provided
                        	Number Of Devices: 2
                        
                        Handle 0x0024, DMI type 19, 31 bytes
                        Memory Array Mapped Address
                        	Starting Address: 0x00000000000
                        	Ending Address: 0x001FFFFFFFF
                        	Range Size: 8 GiB
                        	Physical Array Handle: 0x0023
                        	Partition Width: 2
                        
                        Handle 0x0025, DMI type 17, 40 bytes
                        Memory Device
                        	Array Handle: 0x0023
                        	Error Information Handle: Not Provided
                        	Total Width: 64 bits
                        	Data Width: 64 bits
                        	Size: 4 GiB
                        	Form Factor: SODIMM
                        	Set: None
                        	Locator: A1_DIMM0
                        	Bank Locator: A1_BANK0
                        	Type: DDR4
                        	Type Detail: Synchronous
                        	Speed: 2400 MT/s
                        	Manufacturer: Micron_Technolog
                        	Serial Number: 36150331
                        	Asset Tag: 9876543210
                        	Part Number: 4ATF51264HZ-2G6E3
                        	Rank: Unknown
                        	Configured Memory Speed: 2400 MT/s
                        	Minimum Voltage: 1.2 V
                        	Maximum Voltage: 1.2 V
                        	Configured Voltage: 1.2 V
                        
                        Handle 0x0026, DMI type 20, 35 bytes
                        Memory Device Mapped Address
                        	Starting Address: 0x00000000000
                        	Ending Address: 0x000FFFFFFFF
                        	Range Size: 4 GiB
                        	Physical Device Handle: 0x0025
                        	Memory Array Mapped Address Handle: 0x0024
                        	Partition Row Position: Unknown
                        	Interleave Position: 1
                        	Interleaved Data Depth: 2
                        
                        Handle 0x0027, DMI type 17, 40 bytes
                        Memory Device
                        	Array Handle: 0x0023
                        	Error Information Handle: Not Provided
                        	Total Width: 64 bits
                        	Data Width: 64 bits
                        	Size: 4 GiB
                        	Form Factor: SODIMM
                        	Set: None
                        	Locator: A1_DIMM1
                        	Bank Locator: A1_BANK1
                        	Type: DDR4
                        	Type Detail: Synchronous
                        	Speed: 2400 MT/s
                        	Manufacturer: Micron_Technolog
                        	Serial Number: 36150417
                        	Asset Tag: 9876543210
                        	Part Number: 4ATF51264HZ-2G6E3
                        	Rank: Unknown
                        	Configured Memory Speed: 2400 MT/s
                        	Minimum Voltage: 1.2 V
                        	Maximum Voltage: 1.2 V
                        	Configured Voltage: 1.2 V
                        
                        Handle 0x0028, DMI type 20, 35 bytes
                        Memory Device Mapped Address
                        	Starting Address: 0x00100000000
                        	Ending Address: 0x001FFFFFFFF
                        	Range Size: 4 GiB
                        	Physical Device Handle: 0x0027
                        	Memory Array Mapped Address Handle: 0x0024
                        	Partition Row Position: Unknown
                        	Interleave Position: 2
                        	Interleaved Data Depth: 2
                        
                        Handle 0x0029, DMI type 32, 20 bytes
                        System Boot Information
                        	Status: No errors detected
                        
                        Handle 0x002E, DMI type 7, 19 bytes
                        Cache Information
                        	Socket Designation: _4_SOCKECPU Internal L1
                        	Configuration: Enabled, Not Socketed, Level 1
                        	Operational Mode: Write Back
                        	Location: Internal
                        	Installed Size: 224 KiB
                        	Maximum Size: 224 KiB
                        	Supported SRAM Types:
                        		Synchronous
                        	Installed SRAM Type: Synchronous
                        	Speed: Unknown
                        	Error Correction Type: Parity
                        	System Type: Other
                        	Associativity: Other
                        
                        Handle 0x002F, DMI type 7, 19 bytes
                        Cache Information
                        	Socket Designation: <BAD INDEX>
                        	Configuration: Enabled, Not Socketed, Level 2
                        	Operational Mode: Write Back
                        	Location: Internal
                        	Installed Size: 4 MiB
                        	Maximum Size: 4 MiB
                        	Supported SRAM Types:
                        		Synchronous
                        	Installed SRAM Type: Synchronous
                        	Speed: Unknown
                        	Error Correction Type: Single-bit ECC
                        	System Type: Unified
                        	Associativity: 16-way Set-associative
                        
                        Handle 0x0030, DMI type 4, 48 bytes
                        Processor Information
                        	Socket Designation: SOCKET 0
                        	Type: Central Processor
                        	Family: Celeron
                        	Manufacturer: Intel
                        	ID: A8 06 07 00 FF FB EB BF
                        	Signature: Type 0, Family 6, Model 122, Stepping 8
                        	Flags:
                        		FPU (Floating-point unit on-chip)
                        		VME (Virtual mode extension)
                        		DE (Debugging extension)
                        		PSE (Page size extension)
                        		TSC (Time stamp counter)
                        		MSR (Model specific registers)
                        		PAE (Physical address extension)
                        		MCE (Machine check exception)
                        		CX8 (CMPXCHG8 instruction supported)
                        		APIC (On-chip APIC hardware supported)
                        		SEP (Fast system call)
                        		MTRR (Memory type range registers)
                        		PGE (Page global enable)
                        		MCA (Machine check architecture)
                        		CMOV (Conditional move instruction supported)
                        		PAT (Page attribute table)
                        		PSE-36 (36-bit page size extension)
                        		CLFSH (CLFLUSH instruction supported)
                        		DS (Debug store)
                        		ACPI (ACPI supported)
                        		MMX (MMX technology supported)
                        		FXSR (FXSAVE and FXSTOR instructions supported)
                        		SSE (Streaming SIMD extensions)
                        		SSE2 (Streaming SIMD extensions 2)
                        		SS (Self-snoop)
                        		HTT (Multi-threading)
                        		TM (Thermal monitor supported)
                        		PBE (Pending break enabled)
                        	Version: Intel(R) Celeron(R) J4125 CPU @ 2.00GHz
                        	Voltage: 1.2 V
                        	External Clock: 100 MHz
                        	Max Speed: 2700 MHz
                        	Current Speed: 2000 MHz
                        	Status: Populated, Enabled
                        	Upgrade: Other
                        	L1 Cache Handle: 0x002E
                        	L2 Cache Handle: 0x002F
                        	L3 Cache Handle: Not Provided
                        	Serial Number: Not Specified
                        	Asset Tag: Fill By OEM
                        	Part Number: Fill By OEM
                        	Core Count: 4
                        	Core Enabled: 4
                        	Thread Count: 4
                        	Characteristics:
                        		64-bit capable
                        
                        Handle 0x0031, DMI type 41, 11 bytes
                        Onboard Device
                        	Reference Designation: Onboard - RTK Ethernet
                        	Type: Ethernet
                        	Status: Enabled
                        	Type Instance: 1
                        	Bus Address: 0000:03:00.0
                        
                        Handle 0x0032, DMI type 41, 11 bytes
                        Onboard Device
                        	Reference Designation: Onboard - Other
                        	Type: Other
                        	Status: Enabled
                        	Type Instance: 1
                        	Bus Address: 0000:00:00.0
                        
                        Handle 0x0033, DMI type 41, 11 bytes
                        Onboard Device
                        	Reference Designation: Onboard - Video
                        	Type: Video
                        	Status: Enabled
                        	Type Instance: 1
                        	Bus Address: 0000:00:02.0
                        
                        Handle 0x0034, DMI type 41, 11 bytes
                        Onboard Device
                        	Reference Designation: Onboard - Other
                        	Type: Other
                        	Status: Enabled
                        	Type Instance: 2
                        	Bus Address: 0000:00:0d.0
                        
                        Handle 0x0035, DMI type 41, 11 bytes
                        Onboard Device
                        	Reference Designation: Onboard - Other
                        	Type: Other
                        	Status: Enabled
                        	Type Instance: 3
                        	Bus Address: 0000:00:0d.2
                        
                        Handle 0x0036, DMI type 41, 11 bytes
                        Onboard Device
                        	Reference Designation: Onboard - Other
                        	Type: Other
                        	Status: Enabled
                        	Type Instance: 4
                        	Bus Address: 0000:00:0f.0
                        
                        Handle 0x0037, DMI type 41, 11 bytes
                        Onboard Device
                        	Reference Designation: Onboard - SATA
                        	Type: SATA Controller
                        	Status: Enabled
                        	Type Instance: 1
                        	Bus Address: 0000:00:12.0
                        
                        Handle 0x0038, DMI type 41, 11 bytes
                        Onboard Device
                        	Reference Designation: Onboard - Other
                        	Type: Other
                        	Status: Enabled
                        	Type Instance: 5
                        	Bus Address: 0000:00:15.0
                        
                        Handle 0x0039, DMI type 41, 11 bytes
                        Onboard Device
                        	Reference Designation: Onboard - Other
                        	Type: Other
                        	Status: Enabled
                        	Type Instance: 6
                        	Bus Address: 0000:00:1f.0
                        
                        Handle 0x003A, DMI type 41, 11 bytes
                        Onboard Device
                        	Reference Designation: Onboard - Other
                        	Type: Other
                        	Status: Enabled
                        	Type Instance: 7
                        	Bus Address: 0000:00:1f.1
                        
                        Handle 0x003B, DMI type 13, 22 bytes
                        Firmware Language Information
                        	Language Description Format: Long
                        	Installable Languages: 1
                        		en|US|iso8859-1
                        	Currently Installed Language: en|US|iso8859-1
                        
                        Handle 0x003C, DMI type 9, 17 bytes
                        System Slot Information
                        	Designation: J7H1
                        	Type: PCI Express 2 x4
                        	Data Bus Width: 4x or x4
                        	Current Usage: In Use
                        	Length: Short
                        	ID: 0
                        	Characteristics:
                        		3.3 V is provided
                        		Opening is shared
                        		PME signal is supported
                        	Bus Address: 0000:00:13.0
                        
                        Handle 0x003D, DMI type 9, 17 bytes
                        System Slot Information
                        	Designation: J8H1
                        	Type: PCI Express 2 x2
                        	Data Bus Width: 2x or x2
                        	Current Usage: In Use
                        	Length: Short
                        	ID: 1
                        	Characteristics:
                        		3.3 V is provided
                        		Opening is shared
                        		PME signal is supported
                        	Bus Address: 0000:00:14.0
                        
                        Handle 0x003E, DMI type 127, 4 bytes
                        End Of Table
                        
                        1 Reply Last reply Reply Quote 0
                        • stephenw10S Offline
                          stephenw10 Netgate Administrator
                          last edited by

                          Can anyone hitting this please dump the ASL from the device and upload it here: https://nc.netgate.com/nextcloud/s/noZxXCamEbsWLt8

                          That data is almost certainly going to be needed to fix this correctly.

                          N Z 2 Replies Last reply Reply Quote 0
                          • N Offline
                            neti @stephenw10
                            last edited by neti

                            @stephenw10 I have the same problem

                            i uploaded my data @ your nextcloud

                            1 Reply Last reply Reply Quote 0
                            • Z Offline
                              Zockerherz @stephenw10
                              last edited by

                              @stephenw10 Sorry for the stupid question, but how do I create an ASL dump? I've never needed that in all these years.

                              V 1 Reply Last reply Reply Quote 0
                              • V Offline
                                vcr58 @Zockerherz
                                last edited by

                                @Zockerherz from a shell

                                acpidump -dt > /home/yorusername/filename.asl 
                                

                                Then use Diagnostics/Edit File from the gui ad select the file you created. I copied and pasted the text into a text editor, saved it, then compressed it to zip.

                                Probably an easier way but this is what I did.

                                1 Reply Last reply Reply Quote 2
                                • stephenw10S Offline
                                  stephenw10 Netgate Administrator
                                  last edited by stephenw10

                                  Ah, yes that^. I totally forgot to include instructions. 🤦

                                  You can also create the compressed file directly like:

                                  acpidump -dt | gzip -c9 > my_computer.asl.gz

                                  1 Reply Last reply Reply Quote 1
                                  • Z Offline
                                    Zockerherz
                                    last edited by

                                    All good. I got it done. Thanks for the help. ☺️ I uploaded the file as .txt. I'm not on a computer right now, and I did it on my phone.

                                    1 Reply Last reply Reply Quote 1
                                    • O Offline
                                      ochompsky
                                      last edited by ochompsky

                                      i went through the whole song and dance with AI which finally reached the same conclusion of this command being needed lol, wish i had checked here first.

                                      anyways i've uploaded a copy of my asl file @stephenw10 if it helps you guys.

                                      1 Reply Last reply Reply Quote 1
                                      • stephenw10S Offline
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Thanks all. That should help a lot.

                                        1 Reply Last reply Reply Quote 1
                                        • N Offline
                                          nexusgoblin
                                          last edited by nexusgoblin

                                          I encountered this issue too. Machine is a Compulab Filet2.

                                          BIOS
                                          Vendor: American Megatrends Inc.
                                          Version: FLT2.0.46.06.00
                                          Release Date: Wed May 13 2026
                                          Boot Method: UEFI
                                          
                                          CPU Type
                                          Intel(R) Atom(TM) Processor E3950 @ 1.60GHz
                                          Current: 1600 MHz, Max: 1601 MHz
                                          4 CPUs : 1 package(s) x 4 core(s)
                                          AES-NI CPU Crypto: Yes (active)
                                          IPsec-MB Crypto: Yes (active)
                                          QAT Crypto: No
                                          

                                          I've provided an ASL dump as well.

                                          1 Reply Last reply Reply Quote 1
                                          • M Offline
                                            matw92
                                            last edited by

                                            Same issue for Intel j5005. ASL dump added

                                            BIOS
                                            Vendor: American Megatrends Inc.
                                            Version: P1.40
                                            Release Date: Mon Aug 6 2018
                                            Boot Method: UEFI
                                            ----
                                            Intel(R) Pentium(R) Silver J5005 CPU @ 1.50GHz
                                            Current: 1500 MHz, Max: 1501 MHz
                                            4 CPUs : 1 package(s) x 4 core(s)
                                            AES-NI CPU Crypto: Yes (active)
                                            IPsec-MB Crypto: Yes (inactive)
                                            QAT Crypto: No
                                            
                                            1 Reply Last reply Reply Quote 1
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