Error during new install
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I tried to upgrade to 2.9 last night and ran into an issue. I figured the fastest option would be to just re-install 2.8.1 but now I keep having an issue there. Once I get through the setup and begin the install, I get the following error:
[1/1] Fetching pkg 1.21.3_8: ..... pkg-static: Failed to fetch https://pkg.pfsense.org/pfSense_v2_8_1/All/pkg-1.21.3_8: Timeout waI have tried installing 2.9 but get the same error. My WAN seems to be working when I test it on my laptop. Any advice on what the issue could be here?
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Seems like a general connectivity issue. Though by that point it has connected to the servers to check the repos available.
When it fails you can drop to the shell with the existing network config in place and run some tests to see what might be failing. So ping out by IP and by FQDN for example.
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@stephenw10 I am able to successfully ping 8.8.8.8 and www.google.com
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To add to this, ping pkg.pfsense.org gives an error that says it cannot resolve address family for host and not supported.
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That's because it's an SRV record, it doesn't resolve directly:
https://docs.netgate.com/pfsense/en/latest/troubleshooting/upgrades.html#packages-netgate-com-has-no-a-aaaa-recordSo:
[26.07-RELEASE][admin@apu.stevew.lan]/root: ping pkg.pfsense.org ping: cannot resolve pkg.pfsense.org: Address family for hostname not supported [26.07-RELEASE][admin@apu.stevew.lan]/root: host -t srv _https._tcp.pkg.pfsense.org _https._tcp.pkg.pfsense.org has SRV record 10 10 443 pkg01-atx.netgate.com. _https._tcp.pkg.pfsense.org has SRV record 10 10 443 pkg00-atx.netgate.com. [26.07-RELEASE][admin@apu.stevew.lan]/root: ping pkg00-atx.netgate.com PING pkg00-atx.netgate.com (208.123.73.207): 56 data bytes 64 bytes from 208.123.73.207: icmp_seq=0 ttl=45 time=116.956 ms 64 bytes from 208.123.73.207: icmp_seq=1 ttl=45 time=117.286 ms -
Hmm, there does seem to be some issue there though. That file path looks wrong. Checking...
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Hmm, nope it's working as expected in testing here.
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@stephenw10 yea so I’m able to ping both the package servers.
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@stephenw10 any other suggestions? I’ve uploaded an image of what I am seeing.
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I think I have it working now. Seems to have come down to a hardware issue. I have 8 ethernet ports on my box in 2 blocks of 4. I moved the WAN to a different port on the opposed set of ports and the install progressed. I'm currently restoring from backup.
Everything I tried:
- I have 2 hard drives, tried each drive individually
- Physically disconnected one drive and installed
- Replaced CMOS battery
- Installation of OpenSense (this failed as well which led me to a hardware issue)
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Hmm, weird. Clearly not a complete connection failure. Some MTU issue perhaps?
For reference that should be downloadable directly as a test:
[26.07-RELEASE][admin@apu.stevew.lan]/tmp: fetch https://pkg00-atx.netgate.com/pfSense_v2_8_1_amd64-pfSense_v2_8_1/All/pkg-1.21.3_8.pkg pkg-1.21.3_8.pkg 16 MB 2552 kBps 07s
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