PS C:\Users\> ping -n 20 172.16.0.55

Pinging 172.16.0.55 with 32 bytes of data:
Reply from 172.16.0.55: bytes=32 time=62ms TTL=127
Reply from 172.16.0.55: bytes=32 time=61ms TTL=127
Reply from 172.16.0.55: bytes=32 time=61ms TTL=127
Reply from 172.16.0.55: bytes=32 time=61ms TTL=127
Request timed out.
Reply from 172.16.0.55: bytes=32 time=61ms TTL=127
Reply from 172.16.0.55: bytes=32 time=62ms TTL=127
Reply from 172.16.0.55: bytes=32 time=62ms TTL=126
Reply from 172.16.0.55: bytes=32 time=62ms TTL=126
Request timed out.
Reply from 172.16.0.55: bytes=32 time=62ms TTL=126
Request timed out.
Request timed out.
Reply from 172.16.0.55: bytes=32 time=61ms TTL=126
Reply from 172.16.0.55: bytes=32 time=63ms TTL=126
Reply from 172.16.0.55: bytes=32 time=62ms TTL=126
Request timed out.
Reply from 172.16.0.55: bytes=32 time=63ms TTL=127
Reply from 172.16.0.55: bytes=32 time=62ms TTL=127
Request timed out.

Ping statistics for 172.16.0.55:
    Packets: Sent = 20, Received = 14, Lost = 6 (30% loss),
Approximate round trip times in milli-seconds:
    Minimum = 61ms, Maximum = 63ms, Average = 61ms

Other users don't experience this. I don't see any issues on the firewall itself. I'm really not sure what to check. My local network is behind a Cisco ASA 5505, so I thought maybe that was causing issues, but I can't see anything on that either.
What else can I do to try and troubleshoot this issue? Thanks.

Here's the OpenVPN config file:

dev tun
persist-tun
persist-key
proto udp
cipher AES-128-CBC
tls-client
client
resolv-retry infinite
remote <redacted> 1194
tls-remote vpnuser
auth-user-pass
ca fw01-udp-1194-ca.crt
tls-auth fw01-udp-1194-tls.key 1</redacted>