Internet goes down every minute.

  • HI, I have a D-link router and these days my internet starts to go down for a long time and connects for 2 or 3 minutes and goes down again.

    I appreciate any help?

  • LAYER 8 Netgate

    Call your ISP.

  • @Derelict:

    Call your ISP.

    They're not helping.

  • LAYER 8 Netgate

    Call another ISP and switch.

  • With all the details you have given, in my expert opinion the problem lies somewhere between your router and your ISP.  $10 please.

  • Secondhand routers are cheap to buy. I usually keep at least one spare, known working, fully tested, preconfigured and updated router at each site to swap in when I get connection problems. Usually it's a different make and model which helps eliminate manufacturer specific problems.

    If the spare router doesn't fix the fault, I call my ISP. I tell them I have tested the connection on two different routers and have the same fault on both of them. Since the first time I did this, I no longer have to go through verbal config instructions for them to verify settings. They get straight on to the line faults team and usually the connection is back within an hour or so or they let me know if it will be longer.

    On more than one occasion, I found for myself that the router had developed a hardware fault and needed replacing. The spare stayed in service and a 'new' secondhand router was purchased to replace it.

    In some countries, ISPs often bundle a good quality router into the sale of a new business connections. Often, these routers arrive on site and are never unboxed because the customer already has a router to connect to. I buy these for my spares at a fraction of their cost new.

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