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    Shared object "libdl.so.1" not found, required by "openvpn"

    Scheduled Pinned Locked Moved OpenVPN
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    • ?
      A Former User
      last edited by

      This post is deleted!
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      • jimpJ
        jimp Rebel Alliance Developer Netgate
        last edited by

        Upgrade to 2.4.4.

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        • F
          faust
          last edited by faust

          Hi,
          can you explain why it is necessary to upgrade?

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          • jimpJ
            jimp Rebel Alliance Developer Netgate
            last edited by

            Somehow you managed to get a newer version of OpenVPN on the box than it expected, which means you have a mismatched set of binaries on there. There isn't a way to get back into a working state except to upgrade to pfSense 2.4.4.

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            • F
              faust
              last edited by

              Hi, thank you for your quick answer.
              I do not understand how I made to get a new version of openvpn, could you develop that point?
              These are the 2 packages that are installed and that I try to maintain up to date :

              • openvpn-client-export ;
              • zabbix-agent34.

              May that come from these?

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              • johnpozJ
                johnpoz LAYER 8 Global Moderator
                last edited by johnpoz

                So you updated a package without updating pfsense would be my guess.. The most current export-client has a dep of openvpn-2.4.6_1

                So yeah it prob updated that when you clicked on updating that package without updating pfsense..

                https://www.netgate.com/docs/pfsense/install/upgrade-guide.html
                Warning
                Do not upgrade packages before upgrading pfSense. Either remove all packages or leave the packages alone before running the update.

                I think there was some threads where people were running into the same sort of problem - I believed they put in some safeguards to prevent this from happening?

                I never update packages after a new release drops until after I have updated.. Per the warning in the upgrade guide which I believe has stated that for really really long time.

                An intelligent man is sometimes forced to be drunk to spend time with his fools
                If you get confused: Listen to the Music Play
                Please don't Chat/PM me for help, unless mod related
                SG-4860 24.11 | Lab VMs 2.8, 24.11

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                • jimpJ
                  jimp Rebel Alliance Developer Netgate
                  last edited by

                  A variation of this bug: https://redmine.pfsense.org/issues/8938

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                  • F
                    faust
                    last edited by

                    Ok, that make sense.
                    Do you confirm that unless you update core pfSense, it is not possible to update any package individually? Is there any official documentation on that? May I suggest that pfSense warn users about this and maybe disable package update if we are in this case?

                    Anyway, updating pfSense to 2.4.4 resolved the problem.
                    Regards.

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                    • johnpozJ
                      johnpoz LAYER 8 Global Moderator
                      last edited by

                      They have warned users! ;) As I have stated its been in the upgrade guide for like forever ;) Problem is users don't normally read anything before they happy go clicking away.. ;)

                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                      If you get confused: Listen to the Music Play
                      Please don't Chat/PM me for help, unless mod related
                      SG-4860 24.11 | Lab VMs 2.8, 24.11

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                      • F
                        faust @johnpoz
                        last edited by

                        @johnpoz said in Shared object "libdl.so.1" not found, required by "openvpn":

                        https://www.netgate.com/docs/pfsense/install/upgrade-guide.html

                        Tanks you! This is the warning I was looking for :-)

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                        • F
                          faust @johnpoz
                          last edited by

                          @johnpoz
                          That is why I would suggest to disable package update if a core upgrade is pending...

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                          • johnpozJ
                            johnpoz LAYER 8 Global Moderator
                            last edited by johnpoz

                            They prob need to work on some sort of lets keep the users from shooting themselves in the foot... Where packages versions are LOCKED and do not even show an update available until they are on the correct version of the base install.

                            Prob working on that with the issues seen in this update - jimp would know more on that.. But prob a lot of work.. Maybe could put a warning label in the package section, you know like the ones they have on your coffee cup warning you its HOT ;)

                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                            If you get confused: Listen to the Music Play
                            Please don't Chat/PM me for help, unless mod related
                            SG-4860 24.11 | Lab VMs 2.8, 24.11

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                            • KOMK
                              KOM
                              last edited by

                              @johnpoz said in Shared object "libdl.so.1" not found, required by "openvpn":

                              They prob need to work on some sort of lets keep the users from shooting themselves in the foot

                              Agreed, like not showing package upgrades that would break their systems due to missing dependencies. I thought it was ridiculous that users could break their systems by upgrading a package that relied on a major pfSense upgrade. Either the package shouldn't have been presented in the first place, or the package installer should have bailed out right away when the requirements weren't met.

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                              • F
                                faust
                                last edited by

                                +1

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                                • F
                                  foxrcesar
                                  last edited by

                                  pfsense is reversing the order of things, how do you not recommend updating the available packages and informing when you have an update ?! things are getting confusing and the fear of updating pfsense and everything gets worse is great.

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                                  • jimpJ
                                    jimp Rebel Alliance Developer Netgate
                                    last edited by

                                    Nothing is reversed. The recommendation for pfSense has always been to remove all packages and then upgrade. Never upgrade packages and then the OS.

                                    Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

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                                    • F
                                      foxrcesar @jimp
                                      last edited by

                                      @jimp may have been recommended this way since always, but it is so normal to update a package, the first time I see cause so many problems for openvpn.

                                      jimpJ 1 Reply Last reply Reply Quote 0
                                      • F
                                        faust
                                        last edited by

                                        @jimp said in Shared object "libdl.so.1" not found, required by "openvpn":

                                        The recommendation for pfSense has always been to remove all packages and then upgrade

                                        So say you have some packages configured (squid, zabbix-agent, openvpn-export etc).
                                        You need to:
                                        1/ remove them
                                        2/ reboot
                                        3/ upgrade
                                        4/ reinstall them
                                        5/ configure them

                                        Can you confirm?

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                                        • jimpJ
                                          jimp Rebel Alliance Developer Netgate
                                          last edited by

                                          Read the upgrade guide, it has the officially recommended procedure.

                                          Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

                                          Need help fast? Netgate Global Support!

                                          Do not Chat/PM for help!

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                                          • F
                                            foxrcesar @faust
                                            last edited by

                                            @faust so it's in the recommendation that's right ... I'll never update a package again.

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