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    Pfsense, No internet when it is said "You are connected".

    Scheduled Pinned Locked Moved Captive Portal
    168 Posts 34 Posters 54.0k Views
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    • A
      abuledi @stephenw10
      last edited by

      @stephenw10 please share that url thanks in advance...

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by stephenw10

        It's this, the link that free4 posted above, twice:

        https://github.com/pfsense/pfsense/compare/master...Augustin-FL:patch-captivportal-reconfigure-no-configbump.diff

        Steve

        A 1 Reply Last reply Reply Quote 0
        • A
          abuledi @stephenw10
          last edited by

          @stephenw10 https://github.com/pfsense/pfsense/commit/4573641589d50718b544b778cea864cfd725078a.patch

          I already use that url and you share also same but no luck for me..

          1 Reply Last reply Reply Quote 0
          • GertjanG
            Gertjan
            last edited by

            And you are running 2.4.4p2 ?

            0_1549124848879_4384d06e-7d6b-416c-ba7d-92ffd815281b-image.png

            0_1549125100130_4f6a842d-7ae3-4a05-bf7b-b54da54b3f69-image.png

            What does the first "detail" links tell ypu ?

            Use

            0_1549125237200_d452a482-c8fc-4a3d-b6c6-fea1bc8020f0-image.png

            to highlight the code.

            /usr/bin/patch --directory=/ -t -p2 -i /var/patches/5c3c2026af1e2.patch --check --forward --ignore-whitespace
            
            Hmm...  Looks like a unified diff to me...
            The text leading up to this was:
            --------------------------
            |diff --git a/src/etc/inc/captiveportal.inc b/src/etc/inc/captiveportal.inc
            |index 9b4856f774..b08bd350e0 100644
            |--- a/src/etc/inc/captiveportal.inc
            |+++ b/src/etc/inc/captiveportal.inc
            --------------------------
            Patching file etc/inc/captiveportal.inc using Plan A...
            Hunk #1 succeeded at 225.
            Hunk #2 succeeded at 233.
            Hunk #3 succeeded at 371.
            Hunk #4 succeeded at 391.
            Hunk #5 succeeded at 415.
            Hunk #6 succeeded at 563.
            Hunk #7 succeeded at 605.
            Hunk #8 succeeded at 698.
            Hunk #9 succeeded at 911.
            Hunk #10 succeeded at 967.
            Hunk #11 succeeded at 1101.
            Hunk #12 succeeded at 1219.
            Hunk #13 succeeded at 1234.
            Hunk #14 succeeded at 1683.
            Hunk #15 succeeded at 1706.
            Hunk #16 succeeded at 2208.
            Hunk #17 succeeded at 2431.
            Hmm...  The next patch looks like a unified diff to me...
            The text leading up to this was:
            --------------------------
            |diff --git a/src/etc/inc/globals.inc b/src/etc/inc/globals.inc
            |index 6d082a01d7..f1cc340192 100644
            |--- a/src/etc/inc/globals.inc
            |+++ b/src/etc/inc/globals.inc
            --------------------------
            Patching file etc/inc/globals.inc using Plan A...
            Hunk #1 succeeded at 69.
            Hmm...  The next patch looks like a unified diff to me...
            The text leading up to this was:
            --------------------------
            |diff --git a/src/etc/inc/system.inc b/src/etc/inc/system.inc
            |index 73b1acbcac..d55adeea07 100644
            |--- a/src/etc/inc/system.inc
            |+++ b/src/etc/inc/system.inc
            --------------------------
            Patching file etc/inc/system.inc using Plan A...
            Hunk #1 succeeded at 2113.
            Hmm...  The next patch looks like a unified diff to me...
            The text leading up to this was:
            --------------------------
            |diff --git a/src/etc/inc/upgrade_config.inc b/src/etc/inc/upgrade_config.inc
            |index 97fb3d6a3e..51398ca6cb 100644
            |--- a/src/etc/inc/upgrade_config.inc
            |+++ b/src/etc/inc/upgrade_config.inc
            --------------------------
            Patching file etc/inc/upgrade_config.inc using Plan A...
            Hunk #1 succeeded at 5921 (offset -13 lines).
            Hmm...  The next patch looks like a unified diff to me...
            The text leading up to this was:
            --------------------------
            |diff --git a/src/usr/local/www/services_captiveportal.php b/src/usr/local/www/services_captiveportal.php
            |index ccdc6152af..69875d12a3 100644
            |--- a/src/usr/local/www/services_captiveportal.php
            |+++ b/src/usr/local/www/services_captiveportal.php
            --------------------------
            Patching file usr/local/www/services_captiveportal.php using Plan A...
            Hunk #1 succeeded at 151.
            Hunk #2 succeeded at 354.
            Hunk #3 succeeded at 635.
            Hunk #4 succeeded at 1187.
            Hmm...  The next patch looks like a unified diff to me...
            The text leading up to this was:
            --------------------------
            |diff --git a/src/usr/local/www/status_captiveportal.php b/src/usr/local/www/status_captiveportal.php
            |index bdfd441f5a..3963fd2ed5 100644
            |--- a/src/usr/local/www/status_captiveportal.php
            |+++ b/src/usr/local/www/status_captiveportal.php
            --------------------------
            Patching file usr/local/www/status_captiveportal.php using Plan A...
            Hunk #1 succeeded at 268.
            done
            

            No "help me" PM's please. Use the forum, the community will thank you.
            Edit : and where are the logs ??

            1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              If you're using the same settings as I posted above then it would only not apply if the files have already been modified or it's not 2.4.4p2 (so the files are different).

              You see the same error details?

              Steve

              1 Reply Last reply Reply Quote 0
              • O
                ohbobva
                last edited by

                I just upgraded to 2.4.4-RELEASE-p3 and now I'm experiencing this issue. Has the fix not made it into released versions, yet?

                F 1 Reply Last reply Reply Quote 1
                • F
                  free4 Rebel Alliance @ohbobva
                  last edited by

                  @ohbobva no...sadly, Netgate didn't included the fix in 2.4.4-p3 :/

                  1 Reply Last reply Reply Quote 1
                  • J
                    jurhein
                    last edited by jurhein

                    The real cause of this problem is that when the cellphone/laptop become out of wifi signal range
                    for example you login to the captive portal page [there is internet connection]
                    but when you turn off the wifi of cellphone/laptop then you re-open it
                    it will reconnected but there is no internet, when you look at
                    pfsense gui still connected but the cellphone has no internet,
                    i am hoping they fix this bug
                    i downgrade my pfsense to version 2.3.2 [no bug]

                    S 1 Reply Last reply Reply Quote 1
                    • DerelictD
                      Derelict LAYER 8 Netgate
                      last edited by

                      Going to need more than "has no internet."

                      Chattanooga, Tennessee, USA
                      A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                      DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                      Do Not Chat For Help! NO_WAN_EGRESS(TM)

                      1 Reply Last reply Reply Quote 0
                      • M
                        MTNet
                        last edited by

                        We have over 100 pfsense deployments in the field and are encountering this issue as well.

                        1 Reply Last reply Reply Quote 0
                        • johnpozJ
                          johnpoz LAYER 8 Global Moderator
                          last edited by johnpoz

                          Really you have 100 installs of pfsense in the field and the most you can add to the information about the problem is

                          +1

                          WTF??????

                          Sorry but BS!!!

                          An intelligent man is sometimes forced to be drunk to spend time with his fools
                          If you get confused: Listen to the Music Play
                          Please don't Chat/PM me for help, unless mod related
                          SG-4860 24.11 | Lab VMs 2.7.2, 24.11

                          M 1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Um, yeah, waaay more info required.

                            I assume you mean you log into the captive portal and it reports you are connected but you are still unable to reach external sites?

                            And you have tried the suggestions here?:
                            https://docs.netgate.com/pfsense/en/latest/book/captiveportal/troubleshooting-captive-portal.html

                            Steve

                            1 Reply Last reply Reply Quote 0
                            • M
                              MTNet @johnpoz
                              last edited by

                              @johnpoz this is the whole problem with pf now. Unfortunately we do indeed have many of these. We do use these for CP. Users Macs/iPhones/androids all get the error that indeed says just that. Now we have another revision that feels like we are beta testing software and troubleshooting.

                              I indeed have more information about this is related to users that have logged in before and try again. The only difference on these boxes is the firmware update.

                              Instead of believing customers and helping solve their issues. Just saying BS. Why would we login to lie about an issue? This is an unfortunate turn.

                              M 1 Reply Last reply Reply Quote 1
                              • M
                                MTNet @MTNet
                                last edited by

                                @MTNet and the browers says you are connected but never by passes it and no internet if you close it. It’s the same problem detailed above..

                                1 Reply Last reply Reply Quote 0
                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by stephenw10

                                  But what problem are you actually seeing? Which post above are you saying you have the same problem as?
                                  We can only guess at this point.

                                  Edit: Ah,OK I see your second reply there now.

                                  Did you try the patch suggested above?

                                  Does it fail when the connection is lost or seemingly at random?

                                  Steve

                                  1 Reply Last reply Reply Quote 0
                                  • M
                                    MTNet
                                    last edited by

                                    Once the user gets the page they always get the page. Reboot of the device and pfsense don’t clear it.

                                    Honestly we have been migrating CP off of pfsense. So we didn’t spend much time troubleshooting. We’ve tried deleting it and recreating it all of the above short of downgrading.

                                    We had some short term success upgrading and then the user reauthed the first time then later the issue can back.

                                    1 Reply Last reply Reply Quote 0
                                    • DerelictD
                                      Derelict LAYER 8 Netgate
                                      last edited by Derelict

                                      The point is anyone running 100 sites should be able to provide actual troubleshooting information instead of just saying "mine doesn't work either."

                                      It takes time to build out a duplicate network that might (might) imitate the issue you are having.

                                      If you are experiencing the problem then you already have an environment (or 100 of them, apparently) Where is the break down? Is it DNS? DHCP? Is it ipfw? Is it pf? does the captive portal entry still exist? Is the IP address/MAC address pair changing from the pair that was logged in? Anyone running 100 captive portals ought to know exactly what the pieces are necessary for the user experience. Which one is breaking?

                                      Lots of possibilities there. At this point what is wrong is a mystery for lack of specific troubleshooting information provided.

                                      Chattanooga, Tennessee, USA
                                      A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                                      DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                                      Do Not Chat For Help! NO_WAN_EGRESS(TM)

                                      1 Reply Last reply Reply Quote 0
                                      • M
                                        MTNet
                                        last edited by

                                        Did you read this forum? If you are familiar with these at all you would have most of the questions you just asked answered.

                                        1 Reply Last reply Reply Quote 0
                                        • M
                                          MTNet
                                          last edited by

                                          1. we have over 100 so it’s not isolated
                                            2 they stopped working with a recent update.
                                            3 you’re getting dhcp because you are getting redirected to the page that says your connected
                                            4 if it’s the first time logging in you connect fine. Not dhcp/ipfw/dns
                                            5 users are reporting that downgrading fixed their issue.

                                          Seems like a ton of technical information right there to me.

                                          johnpozJ 1 Reply Last reply Reply Quote 0
                                          • DerelictD
                                            Derelict LAYER 8 Netgate
                                            last edited by Derelict

                                            Still nothing actionable. What did you contribute to a better understanding of the issue?

                                            Chattanooga, Tennessee, USA
                                            A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                                            DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                                            Do Not Chat For Help! NO_WAN_EGRESS(TM)

                                            1 Reply Last reply Reply Quote 0
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