Cannot login to ntopng.
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Installed ntopng, I CAN access the login page without a problem. But after typing the username and password it doesn't log in. Don't get any errors or anything. Any ideas?
PfSense Ver. 2.4.4-RELEASE-p1
ntopng 0.8.13_3
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Make sure you are using the password put in on the ntopng settings page, and not the password for the GUI.
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Doesn't seem to matter. I have changed that password several times and still cannot log into ntopng page.
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Any errors in the logs? What username are you using?
Maybe try stopping the service from Status > Services and then set the password one more time, see if it starts up OK after that.
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Tried with no luck. Nothing unusual in the log files.
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I have the same issue, tried restarting pfSense box, reinstalling (deleting all data and settings) ntopng but that didn't help.
The service is running, I have no idea what to do next.Cor.
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What happens if you stop the service and then try to start it by hand from the command line, do you see any errors? Use
/usr/local/etc/rc.d/ntopng.sh start -
No errors when stopping and starting the service from the shell.
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Did you try to use a different browser?
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Doesn't work with Chrome or Firefox
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You say there are no errors when you try to login, does the color outline on the login form fields change?
If you provide a user/pass combination it doesn't recognize, it should at least turn red to indicate a failure.
Also make sure you are using the username
admin(all lower case), that's what it always uses, no matter what username you normally login to the GUI with. -
Also, look in
/var/db/ntopng/ntopng.logfor any errors.If all else fails, remove the package and then run:
# rm -rf /var/db/ntopng/ /var/db/redis/And then reinstall it again.
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Outline of the fields doesn't not change. I am using "admin" as a username, I have set the password in the ntopng settings page several times
27/Dec/2018 10:24:02 [Mutex.cpp:46] WARNING: pthread_mutex_lock() returned 11 [Resource deadlock avoided][errno=0]I see the above in the /var/db/ntopng/ntopng.log whenever I "stop" ntopng the service
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Is it running more than once, perhaps? Check the output of
ps uxawwand see if you seentopngandredisrunning, and if they are running more than once. -
Only see 1 ntopng and 1 redis-server in the list.
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I also can find no errors in the logs and nothing special when I start the service from the shell.
I have uninstalled ntopng and deleted /var/db/ntopng/ /var/db/redis/
After that I installed it again, but I still can't login.I do notice that when I try to login I see the ntopng Desktop for a fraction of a second and than the login screen comes up again. I'm sure I use the correct credentials.
Cor
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Do you maybe have some kind of ad/script blocking browser plugin in all the browsers you have tried? Or some kind of AV that might be interfering?
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Just tried from another PC that does not have AV installed at all. It is pretty much a clean install of Windows 7. However I am noticing now that the Username and Password boxes are changing to Red after a few seconds. So I went back to the WebGUI to change the password and tried to log into ntopng again. Still changes to RED after a few seconds. Is it possible the at the password is not getting changed?
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I just tried opening the page in Firefox and it works. I suppose I should have tried this earlier, sorry.
I'll try to find out what is blocking the page in VivaldiThanks for your help pointing me in the right direction.
Cor.
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@MMTadmin , are you by chance running with /var file system in memory? Also, have you tried admin/admin as credentials after a reboot?
