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    FTP not working. NAT rules setup like I did with other ports except using port 21 and it's not working.

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    • J
      JLundberg @DaddyGo
      last edited by

      @DaddyGo
      The ftp site is behind the firewall on our web server. I don't have a seperate it just runs off our website. I used the same port settings that were setup up on the original SonicWall I took off this morning. I use the same virtual port that has the public address for both the webserver and the ftp site and use 3 NAT settings to branch to the 3 different ports: HTTP, HTTPS and FTP. I can reach the website but not the FTP

      DaddyGoD 1 Reply Last reply Reply Quote 0
      • DaddyGoD
        DaddyGo @JLundberg
        last edited by

        @JLundberg

        I don't know how big your web site visit, but it's a very dangerous configuration..

        "public FTP + web"

        use a virtual host for FTP if you are already sticking to it

        FTP is an obsolete protocol that must always be separated

        web server is not usually port forwarded
        that is why there is the DMZ

        Cats bury it so they can't see it!
        (You know what I mean if you have a cat)

        1 Reply Last reply Reply Quote 0
        • DerelictD
          Derelict LAYER 8 Netgate
          last edited by Derelict

          FTP Servers inside the firewall:

          FTP in active mode requires an FTP Application Layer Gateway at the client end to open the ephemeral destination port sourced from the ftp-data port (port 20) for the data connection from the server to the client based on what it sees in the FTP protocol stream (the PORT command sent from the client telling the server where to connect for ftp-data).

          For FTP passive mode you need to:

          Instruct/set the server to use the actual outside address the client should connect to in the passive mode protocol handshake. This can be explicitly set using Outbound NAT if you have multiple outside IP addresses. Some clients, like Filezilla, are smart enough to connect back to the address the FTP connection was made to instead of what is embedded in the FTP session but, as a server operator, that cannot be relied on.

          Set the passive port range in the server and forward those TCP ports inbound to the FTP server just like you do with port 21.

          FTP Clients inside the firewall:

          For connections to outside FTP servers in passive mode, nothing special is required unless outbound connections are strictly firewalled.

          If you need to connect from FTP clients inside the firewall to outside FTP servers in active mode, the FTP_Client_Proxy package can help with opening the incoming ftp-data connections from the server.

          FTP stands for F This Protocol, btw. Use sftp or scp.

          Chattanooga, Tennessee, USA
          A comprehensive network diagram is worth 10,000 words and 15 conference calls.
          DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
          Do Not Chat For Help! NO_WAN_EGRESS(TM)

          GertjanG J 2 Replies Last reply Reply Quote 1
          • GertjanG
            Gertjan @Derelict
            last edited by

            @Derelict said in FTP not working. NAT rules setup like I did with other ports except using port 21 and it's not working.:

            Use sftp

            You could think that SFTP is even more difficult to set up as FTP, it that's not the case.
            You have web server. Probably some device running and OS and a "web server program" like IIS or NGINX or Apache2.
            If you could set up an SSH access (even Windows 'Home' has one, ready to be activated) - the one that runs over port 22 - the same one that pfSense uses (when activated, which is highly advisable) end users can use their normal FTP programs like FileZilla, SmartFP, WINSCP, etc and use the SFTP mode. The advantage is dual : just one port to open "22" - SFTP is far more secure, because SSH. You could even use certs to control access, and stop sending over user names and passwords.
            "SSH server" can be chrooted into 'some' directory, as an FTP server.

            Btw : I won't says 'FTP' won't work. pfSense can do it - there is even a package that might help you. Can't say more, it's years that I left FTP usage. And that was a good thing.

            No "help me" PM's please. Use the forum, the community will thank you.
            Edit : and where are the logs ??

            J 1 Reply Last reply Reply Quote 0
            • J
              JLundberg
              last edited by JLundberg

              I understand. Thanks. I'm working on changing things over here at work. This is just one of my many hats.
              The old webserver is on 2003 I'm working on changing things over to modern but had to work on getting our accounting pkg working on server 2016. The SonicWall is on its last leg and wanted to get it replaced before I ran into a big problem. I didn't plan on this being this difficult (at least for me) I know just enough to keep things going. I was able to find out the issue of our website not being able to connect from inside (was always trying to open back up pfsense when I would type in the website. I needed to turn on the default nat reflection. the default is off and I needed to set it to NAT + Proxy and that that started working. I have the FTP issue and then figuring out why when I vpn my client doesn't receive the DNS and I can't run without typing in the servers address. that last one can wait but our customers need to be able to connect to the ftp and download files.
              In the SonicWall the main difference I see is it has the service setup as data port 20, Control port 21 Sort of like @Derelict
              stated. (whereas the other nat policies I set have either HTTP, HTTPS or SSL etc. only one per my nat police.

              how do I set multiple or do I set 2 policies one for port 21 and one for port 20 ? sorry for being such a novice on this

              DaddyGoD 1 Reply Last reply Reply Quote 0
              • J
                JLundberg @Gertjan
                last edited by

                @Gertjan
                Yes it's running IIS

                1 Reply Last reply Reply Quote 0
                • J
                  JLundberg @Derelict
                  last edited by

                  @Derelict
                  Are you saying I will need to make changes to my current FTP server settings? So, pfsense can't be set up to function just like the older SonicWall? I may have misunderstood and sorry if I did.

                  DerelictD 1 Reply Last reply Reply Quote 0
                  • DaddyGoD
                    DaddyGo @JLundberg
                    last edited by DaddyGo

                    @JLundberg

                    @Gertjan "Btw : I won't says 'FTP' won't work. pfSense can do it - there is even a package that might help you. Can't say more, it's years that I left FTP usage. And that was a good thing."

                    if you still want to use this obsolete procedure, just "sftp"
                    this is the minimum

                    or separate the things from a "web" ........................ "FTP" server
                    or NAT behind and pushed up the port to a minimum of 30K

                    BTW: the scanners, disrupt the port 21

                    Cats bury it so they can't see it!
                    (You know what I mean if you have a cat)

                    1 Reply Last reply Reply Quote 0
                    • DerelictD
                      Derelict LAYER 8 Netgate @JLundberg
                      last edited by

                      @JLundberg said in FTP not working. NAT rules setup like I did with other ports except using port 21 and it's not working.:

                      @Derelict
                      Are you saying I will need to make changes to my current FTP server settings? So, pfsense can't be set up to function just like the older SonicWall? I may have misunderstood and sorry if I did.

                      I don't know how to explain it any clearer than I already did.

                      The sonicwall might have had some ALG that overcame misconfiguration of the server like something that translated the passive address sent by the server to the WAN address. pfSense has no such ALG.

                      Chattanooga, Tennessee, USA
                      A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                      DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                      Do Not Chat For Help! NO_WAN_EGRESS(TM)

                      J 2 Replies Last reply Reply Quote 0
                      • J
                        JLundberg
                        last edited by

                        I was hoping for a drop-in replacement (after correct setup) to replace the current SonicWall. pfsense seems to be more capable (not in my hands though... Crap I did want to spend my whole day here :(

                        DerelictD DaddyGoD 2 Replies Last reply Reply Quote 0
                        • DerelictD
                          Derelict LAYER 8 Netgate @JLundberg
                          last edited by

                          @JLundberg If there is ever a read-only Friday it is Friday, July 3. Second only to Friday December 23 probably.

                          Chattanooga, Tennessee, USA
                          A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                          DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                          Do Not Chat For Help! NO_WAN_EGRESS(TM)

                          1 Reply Last reply Reply Quote 0
                          • DaddyGoD
                            DaddyGo @JLundberg
                            last edited by

                            @JLundberg

                            SonicWall is not equal to pfSense 😉
                            therefore we use😀

                            Cats bury it so they can't see it!
                            (You know what I mean if you have a cat)

                            1 Reply Last reply Reply Quote 0
                            • J
                              JLundberg @Derelict
                              last edited by

                              @Derelict
                              Understand. Yep I wanted to spend more time with my son. Single dad here. Thanks for your help. I'll continue to go over what you and the others have said.

                              DaddyGoD 1 Reply Last reply Reply Quote 0
                              • DaddyGoD
                                DaddyGo @JLundberg
                                last edited by

                                @JLundberg

                                the best you can do......
                                " I wanted to spend more time with my son."

                                Have a nice weekend ✋

                                Cats bury it so they can't see it!
                                (You know what I mean if you have a cat)

                                1 Reply Last reply Reply Quote 1
                                • J
                                  JLundberg @Derelict
                                  last edited by

                                  @Derelict
                                  Yes I know you are explaining it clearly and I thank you for that. I wish I had more training to understand the clear things spoken of. Thanks again. I'll do some searching to try and understand more on if there was something like an ALG that made the SonicWall FTP easier to set up (but overall the sonicwall not having all the abilities like pfsense)

                                  I thank you.

                                  1 Reply Last reply Reply Quote 0
                                  • S
                                    serbus
                                    last edited by serbus

                                    Hello!

                                    My experience with sonicwall tz's is that they dynamically open ports to support ftp.

                                    "SonicWall overcomes this problem by actively scanning FTP traffic using DPI and dynamically opening ports required for clients to connect to the server. This way, only the Control port, TCP port 21, requires to be explicitly opened in the SonicWall."
                                    https://www.sonicwall.com/support/knowledge-base/configuration-for-a-passive-mode-ftp-server-behind-the-sonicwall/170505318942162/

                                    John

                                    Lex parsimoniae

                                    J 1 Reply Last reply Reply Quote 0
                                    • J
                                      JLundberg @serbus
                                      last edited by

                                      @serbus
                                      So I need to open explicitly open both or just 20 and leave my FTP NAT settings as they are?

                                      S 1 Reply Last reply Reply Quote 0
                                      • johnpozJ
                                        johnpoz LAYER 8 Global Moderator
                                        last edited by

                                        @JLundberg said in FTP not working. NAT rules setup like I did with other ports except using port 21 and it's not working.:

                                        So I need to open explicitly open both or just 20 and leave my FTP NAT

                                        Port 20 never needs to be forwarded, it will only ever be a source port in an active session..

                                        To correctly setup ftp behind a nat firewall, you need to understand how it works to be honest.

                                        Here is a great write up..
                                        https://slacksite.com/other/ftp.html

                                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                                        If you get confused: Listen to the Music Play
                                        Please don't Chat/PM me for help, unless mod related
                                        SG-4860 24.11 | Lab VMs 2.7.2, 24.11

                                        1 Reply Last reply Reply Quote 0
                                        • S
                                          serbus @JLundberg
                                          last edited by

                                          Hello!

                                          FTP without the dynamic port forwarding was too much of a burden. I converted everything (Win servers, NAS, webops, clients, scripts, etc...) over to sftp. Security beyond basic src ip restrictions was never a concern for these particular ftp transfers, but the move to sftp was definitely on the todo list and the upgrades from sonicwalls -> netgates were the catalyst.

                                          John

                                          Lex parsimoniae

                                          1 Reply Last reply Reply Quote 0
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