23.01.b.20221217.1429 Your device has not been registered for pfSense+
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Memory would not. I don't believe a drive would but obviously that would require reinstalling so...
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I ran into this as well today. No attempt here seeking assistance...just bringing visibility to how this could be pretty common. I specifically updated to 23 because 22 would randomly stop working...an exhaustive review of logs (okay, cursory) didn't bring any useful knowledge...so I figured I'd just upgrade.
So far, 23 is working great for me absent the "unregistered" issue. In my case, I did remove and re-order network interfaces in a Proxmox implementation. I cannot revert to that setup, as it left me with my Proxmox network access port included in the pfSense VM.
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If you PM me your new NDI I can check it.
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@tedquade said in 23.01.b.20221217.1429 Your device has not been registered for pfSense+:
@stephenw10 said in 23.01.b.20221217.1429 Your device has not been registered for pfSense+:
The NDI is created from hardware values on the system ......
So would an HDD or memory replacement (as examples) trigger the event?
Ted Quade
Last time I checked, the binary that calculated the NID only took NICs MAC addresses and some Mainboard string into account. Not memory, CPU or drives that could change frequently, so that should be safe. If NICs change MAC addresses though, that will most likely happen.
@jimp / @stephenw10 Just as a heads up, perhaps already known: VMs that get cloned will have another NID but will retain their "registration" until an upgrade/upgrade installation happens and then are stranded. Happened to my lab, too as I used a clone of a pfs-plus-2205 to clone it and make it go "dev" route. I have a registration token available for it but was never asked to enter it. So I can't change it up. Would be really good to have a "re-register" option available on Plus so you could at least try to enter the key/original key back into the system and have it checked.
Cheers
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Yup, thanks. Being able to re-register from Plus is one of the options we are considering.
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@jegr That's a full response to my question.
Thanks
Ted Quade -
Same issue here, just upgraded from 22.05 to 23.01RC1.
I did have to change the hardware compatibility in VMWare from FreeBSD12 to FreeBSD14.
Does this trigger the activation to be invalid? -
Hmm, I've not tried that. If it effectively redeploys it into a new VM it would, yes.
PM me your NDI and I can check it.
Steve
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I replaced two of my NICs to 2.5gb ones, and now I am on the same boat, can't get updates and I am getting a bunch of PHP errors, which I am hoping I can fix by updating.
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If you get the message, there's likely a disconnect somewhere regarding the NDI. Please contact TAC with your current NDI and pfSense+ order number (or serial number if on Netgate hardware) to sort it out.
