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    Webgui not accessible. nginx not running

    Scheduled Pinned Locked Moved webGUI
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    • M
      MorrisFury @johnpoz
      last edited by

      Thanks everyone for the help and info. Much appreciated and I have learned a bit more. It looks like I am going to have to do a full rebuild and re-educate myself on the custom configs and how to do them.

      The vm is a generation 2 Microsoft hyper-v vm so I cannot copy it somewhere else and map it as a drive to access the config. It wil not allow me due to encryption and figuring out how to get access to it is going to make me old.

      The config I had on this pfsense had two internet connections which were configured for auto failover and it took me months to get that working correct. So, learn again and do it again.

      I am also facing issues with downloading the iso from Netgate. It is corrupt and I cannot extract it. It is probably due to the poor connectivity I have available in this area. So I am first going to solve that challenge.

      I will definitely make sure that checkpoints and acb is configured on the next built. If I find something interesting I will post back here as I am not deleting the old build. I still think it can be fixed somehow.

      GertjanG M 2 Replies Last reply Reply Quote 0
      • GertjanG
        Gertjan @MorrisFury
        last edited by

        @MorrisFury said in Webgui not accessible. nginx not running:

        The vm is a generation 2 Microsoft hyper-v vm so I cannot copy it somewhere else and map it as a drive to access the config.

        Look again at this :

        https://youtu.be/OCgZAiIVP0k?si=eJdtGdV6iabsiZQc&t=364

        @Gertjan said in Webgui not accessible. nginx not running:

        How to retrieve a file from the hyper V virtual drive ?

        Click and you see the results.

        Here :

        1928e350-b966-4a63-89c7-618ee0094dbf-image.png

        How to get files off your VM : https://youtu.be/OCgZAiIVP0k?si=llpTfcZpnzx3piNw&t=363

        Btw : why doing things more complex then they need to be ?
        Save a small small old desktop PC from the wastelands (just check if it has 64 bit CPU) - add a 5 $ NIC and you can forget about all the VM hassle. Go bare bone.

        @MorrisFury said in Webgui not accessible. nginx not running:

        It is probably due to the poor connectivity I have available in this area

        When you download stuff, TCP is used. If a packet comes in bad shape, it will get resend so what you receive will be a binary exact copy of what was send. CRC checksum are used all over the place, and these can't lie.
        If bits were falling randomly, you couldn't even connect to this forum using HTTPS and post a message here ^^ A bad connection just becomes a somewhat slower connection, that's it.

        If your PC device can't write out the file, any file, an ISO file (then it can't neither maintain a correct vhdx == pfSense VM file system ) .... may by you should landfill it .... wait : transform it into pfSense ?!

        No "help me" PM's please. Use the forum, the community will thank you.
        Edit : and where are the logs ??

        1 Reply Last reply Reply Quote 0
        • M
          MorrisFury @MorrisFury
          last edited by

          I have created a snapshot of the faulty vm and I'm going to do a factory reset now. I am curious to see if that will work and if it is the entire vm that is corrupt.

          I suspect I did config acb backups and if I did I will attempt a recovery from there.

          johnpozJ 1 Reply Last reply Reply Quote 0
          • johnpozJ
            johnpoz LAYER 8 Global Moderator @MorrisFury
            last edited by johnpoz

            @MorrisFury do you have or can you find your device key of the current broken vm, because if not - its not going to find it, that key is going to change when you create a new install.

            Or do you atleast know the hint - possible netgate can find your backup from that, as long as you know what the password is on the encryption? @stephenw10 would be the guy I would go to for that sort of thing. If he can't do it himself he would know who or the steps required in a tac case, etc.

            But if you have access via console or ssh - you can pull those old configs off, or even the current one - as long as they are not corrupted - for the life of me I not coming up with a scenario where the /etc/group file would get a cert or parts of cert file in it - without user intervention causing it.

            An intelligent man is sometimes forced to be drunk to spend time with his fools
            If you get confused: Listen to the Music Play
            Please don't Chat/PM me for help, unless mod related
            SG-4860 24.11 | Lab VMs 2.7.2, 24.11

            M 1 Reply Last reply Reply Quote 0
            • M
              MorrisFury @johnpoz
              last edited by

              @johnpoz

              So far I have been unsuccessful in getting the old configs off. I also do not know the hint.

              I did the factory reset and the webconfigurator fails to start.

              interestingly enough when the vm cam back i checked to see if the old backup configs were there for restore. They were all there but a restore did not fix the problem.

              This looks like a proper corruption and i think even an acb restore will not fix this.

              M 1 Reply Last reply Reply Quote 0
              • M
                MorrisFury @MorrisFury
                last edited by

                Some other things I tried:

                I tried mounting to a folder on a network nas to copy the conf folder there. I could not as it required a username and password.

                I tried using smb but samba is not installed and i was unable to install it as it could not find the package. I tried installing the password but sudo is required and it went absolutely belly up when i tried to install that. It went fully corrupt and I had to revert to a previous checkpoint.

                I am not convinced this corruption was caused by a server switching off due to a failed psu. I am starting to wonder if I was hacked somehow. The chances are small as there is a natting router in front of the pfenses which only allowed one port inbound to a different device.

                I am downloading the iso over another link and will try a new install.

                M 1 Reply Last reply Reply Quote 0
                • M
                  MorrisFury @MorrisFury
                  last edited by

                  There is something wrong with the Netgate ISO. I downloaded twice on two different links and using two different laptops and both are giving me the error below:

                  2461c1aa-9535-4f8e-957e-7f35357249d8-image.png

                  johnpozJ GertjanG 2 Replies Last reply Reply Quote 0
                  • johnpozJ
                    johnpoz LAYER 8 Global Moderator @MorrisFury
                    last edited by johnpoz

                    @MorrisFury did you validate the checksum?

                    the one for VM install should have this I believe - mine matches, I just downloaded it
                    633CAAD98DD86BA0DDA479CE1051A41B2E5DF64C41E29E82EFD7B1AE4A34B2A4

                    https://www.netgate.com/hubfs/pfSense-plus-installer-checksums.txt

                    The name doesn't seem to match up - but the hash does.

                    Also use a different tool then built in windows extract, I use 7zip

                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                    If you get confused: Listen to the Music Play
                    Please don't Chat/PM me for help, unless mod related
                    SG-4860 24.11 | Lab VMs 2.7.2, 24.11

                    1 Reply Last reply Reply Quote 0
                    • GertjanG
                      Gertjan @MorrisFury
                      last edited by

                      @MorrisFury said in Webgui not accessible. nginx not running:

                      wrong with the Netgate ISO

                      Read the doc : Prepare a USB Memstick.

                      There is a tip :

                      ba4f0220-96ea-4729-a713-c470bdaab8ce-image.png

                      No "help me" PM's please. Use the forum, the community will thank you.
                      Edit : and where are the logs ??

                      M 1 Reply Last reply Reply Quote 0
                      • M
                        MorrisFury @Gertjan
                        last edited by

                        @Gertjan

                        7zip did the trick. Thank you.

                        1 Reply Last reply Reply Quote 0
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