Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Degraded OpenVPN connectivity to NordVPN after upgrade 2.4.5 to 2.5.2

    Scheduled Pinned Locked Moved OpenVPN
    9 Posts 3 Posters 1.5k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • M
      meridium
      last edited by

      Hi All,

      I have recently updated my pfSense environment from version 2.4.5 to 2.5.2. Since then I am experiencing issues with OpenVPN. I am using OpenVPN as a client on the pfsense environment to route (almost) all traffic via NordVPN.

      My pfsense environment is a VM on Proxmox 5.3-8.

      Due to the upgrade from 2.4.5 to 2.5.2, I had to make some minor changes to the OpenVPN client, as suggested by NordVPN. I had to change the 'Fallback Data Encryption Algorithm' to AES-256-CBC and 'Allow Compression' to 'Refuse any non-stub compression (Most Secure)'. Otherwise the OpenVPN client would not work.

      Before the upgrade to 2.5.2, I first cloned the pfsense v2.4.5 environment. When I shutdown the pfsense 2.5.2 environment and start the pfsense 2.4.5 environment, I am experiencing no issues with the OpenVPN client.

      The issue I experience is degraded OpenVPN connectivity. Sites downloading slowly. Downloading Android updates is slowly on phones and tablets.
      In the OpenVPN system log I see the following messages (verbosity level 5): "Authenticate/Decrypt packet error: bad packet ID" and "PID_ERR large diff [77] [SSL-0]".

      Any suggestions would be greatly appreciated, what the cause could be or where to start investigating.

      Regards,

      Meridium

      PS: When I change the protocol from UDP to TCP, the degradation of the OpenVPN connectivity is gone. However, I do not want to change the protocol from UDP to TCP. And should not be needed, as OpenVPN connectivity works fine on UDP on pfsense 2.4.5.

      DaddyGoD 1 Reply Last reply Reply Quote 0
      • DaddyGoD
        DaddyGo @meridium
        last edited by

        @meridium said in Degraded OpenVPN connectivity to NordVPN after upgrade 2.4.5 to 2.5.2:

        Any suggestions would be greatly appreciated, what the cause could be or where to start investigating.

        Hi,

        This will be something rather different, ...... than to switch 2.5.2
        Watch this, pls.:

        10e2b14d-b742-431a-abea-65ea46eaf23b-image.png

        620230ba-b27b-4f52-b78b-3d61079953d2-image.png

        9fbcfab9-7904-4687-9f8c-bc3e818a35d1-image.png

        43a0f985-15b9-4a29-8659-38da59f742f7-image.png

        51431203-19bf-4efd-a0d2-2e6e6c756562-image.png

        So, for me, NordVPN works perfectly with all versions of pfS 😉

        Cats bury it so they can't see it!
        (You know what I mean if you have a cat)

        M 2 Replies Last reply Reply Quote 0
        • M
          meridium @DaddyGo
          last edited by

          @daddygo said in Degraded OpenVPN connectivity to NordVPN after upgrade 2.4.5 to 2.5.2:

          Hi @DaddyGo,

          Thanks for the reply. Good to know that your NordVPN client is working just fine on pfSense 2.5.2.

          Just stopped my 2.5.2 pfsense and started my 2.4.5 pfsense. Will have a look at how the graph looks tomorrow. After that do the same for 2.5.2. Did not check that before.

          1 Reply Last reply Reply Quote 0
          • J
            jfassad
            last edited by

            this could be related to https://forum.netgate.com/topic/163647/openvpn-voip-interrupts-after-pfsense-2-5-1-release-installed/2?loggedin=true

            M 2 Replies Last reply Reply Quote 0
            • M
              meridium @jfassad
              last edited by

              @jfassad Thx for the heads up. Will have a look a the other topic.

              1 Reply Last reply Reply Quote 0
              • M
                meridium @jfassad
                last edited by

                @jfassad I see in the other topic, probable cause and a work-around has been provided. But specific for OpenVPN servers on pfsense. My issue is with OpenVPN clients connecting to a VPN service on pfsense. So still looking for cause and a solution.

                1 Reply Last reply Reply Quote 0
                • M
                  meridium @DaddyGo
                  last edited by

                  @daddygo Here some graphs/data from both 2.5.2 and 2.4.5. When comparing the graphs/data, I get the impression that 2.4.5 is having more packet loss than 2.5.2. Though I am experiencing the issues with 2.5.2...

                  2.5.2
                  5ef6e721-7a8e-42f7-bbb7-20a3878c42bb-image.png
                  a930d908-f554-48fd-a85e-9edf174a5b75-image.png
                  804c04a6-13ea-4ffd-beac-644d9f8e40bc-image.png

                  2.4.5
                  422b2049-92e1-47d0-8c79-6286c3d6fd2a-image.png
                  1bb10ef0-2592-49fe-bf90-c9e34e00848c-image.png
                  d889a390-04dc-4397-a94b-dc5c1e3a852a-image.png

                  So these graphs/data do not point me into a direction as where the cause could be. Or am I overlooking something?

                  DaddyGoD 1 Reply Last reply Reply Quote 0
                  • DaddyGoD
                    DaddyGo @meridium
                    last edited by DaddyGo

                    @meridium said in Degraded OpenVPN connectivity to NordVPN after upgrade 2.4.5 to 2.5.2:

                    Or am I overlooking something?

                    Hi,

                    Sorry for my late.... :)

                    Yes, :-)
                    These measurements may not be relevant because they vary from moment to moment. (ISP load, the neighbour's dog, etc.)

                    Other people would be very happy with your results (6 / 14 ms and 7.5 / 15.4), so let it go, because everything is perfect.

                    BTW:
                    These differences depend mostly on the load on the network (I think of everything here), check between 3 and 5 at night or during peak hours.

                    +++edit:
                    do not insist on numbers so rigidly

                    Cats bury it so they can't see it!
                    (You know what I mean if you have a cat)

                    M 1 Reply Last reply Reply Quote 0
                    • M
                      meridium @DaddyGo
                      last edited by

                      @daddygo said in Degraded OpenVPN connectivity to NordVPN after upgrade 2.4.5 to 2.5.2:

                      Other people would be very happy with your results (6 / 14 ms and 7.5 / 15.4), so let it go, because everything is perfect.

                      BTW:
                      These differences depend mostly on the load on the network (I think of everything here), check between 3 and 5 at night or during peak hours.

                      +++edit:
                      do not insist on numbers so rigidly

                      Hi,

                      I think my last response got interpret in a way I did not intended it to.

                      My last email with the graphs/data, was not about showing how the numbers support my experience that 2.5.2 in my situation has degraded OpenVPN connectivity. But was in response to your email on September 24th. In that email you showed your graphs/data and stated that OpenVPN works just fine for you on 2.5.2. The intention of my last email with the graphs/data, was exactly to demonstrate that these graphs/data do not show what I am experiencing in OpenVPN degradation and therefore not helpful in investigating my issue with OpenVPN. Indeed when looking at the graphs/data for 2.4.5 and 2.5.2 and comparing them, there is little difference and one could think there is no issue. However, I still am having an issue with OpenVPN on 2.5.2.

                      That is why I ended my last response with 'So these graphs/data do not point me into a direction as where the cause could be. Or am I overlooking something?'.

                      So if you have other suggestions as in how to investigate, please share your thoughts on this.

                      Thank you so far!

                      1 Reply Last reply Reply Quote 0
                      • First post
                        Last post
                      Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.