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    Cannot gain remote access to WebUI

    Scheduled Pinned Locked Moved Firewalling
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    • GertjanG Offline
      Gertjan @orangehand
      last edited by

      @orangehand said in Cannot gain remote access to WebUI:

      if this is the issue?

      Noop :

      Nothing hits the two initial block rules : their counter are 0.

      93481c4d-c72e-4fd3-8d50-e3cb67ca1437-image.png

      Be sure that this one is ok :

      b37d85dc-a758-4cf5-a5f1-00e605849ade-image.png

      by making it "any" first, just for testing.

      No "help me" PM's please. Use the forum, the community will thank you.
      Edit : and where are the logs ??

      O 1 Reply Last reply Reply Quote 0
      • O Offline
        orangehand @Gertjan
        last edited by

        @gertjan I don't want to seem ungrateful, but I know your rule works, and all my other identical webgui rules work on other boxes. I am trying to work out why it doesn't work on this one!

        GertjanG 1 Reply Last reply Reply Quote 0
        • O Offline
          orangehand @Gertjan
          last edited by

          @gertjan I'd tried any. No dice!

          GertjanG 1 Reply Last reply Reply Quote 0
          • GertjanG Offline
            Gertjan @orangehand
            last edited by

            @orangehand

            What is in front of your pfSense ?
            Is your pfSense WAN IP an RFC1918 ?

            No "help me" PM's please. Use the forum, the community will thank you.
            Edit : and where are the logs ??

            O 1 Reply Last reply Reply Quote 0
            • O Offline
              orangehand @Gertjan
              last edited by

              @gertjan the fibre/fttp socket. Access is via PPPoE from this box

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              • O Offline
                orangehand @orangehand
                last edited by

                @orangehand sorry - yes, it's a public routable IP, and ovpn works fine back to that address.

                1 Reply Last reply Reply Quote 0
                • GertjanG Offline
                  Gertjan @orangehand
                  last edited by

                  @orangehand said in Cannot gain remote access to WebUI:

                  I'd tried any. No dice!

                  Oh yes, that valid usefull info !!

                  Now I know that nothing reaches your pfSense WAN interface, port 8082, TCP.
                  Otherwise, the rule would be a match.
                  That is, I presume :

                  1. you connect like this : https://some-url-to-you-wan-IP-here.tld:8082 (or : https://a.b.c.d:8082)
                    and
                  2. You do not connect from within your LAN, but you are using your phone with the Wifi shut down = you are really connecting from the out side.

                  Also : using IPv4, right, not IPv6.

                  No "help me" PM's please. Use the forum, the community will thank you.
                  Edit : and where are the logs ??

                  GertjanG 1 Reply Last reply Reply Quote 0
                  • GertjanG Offline
                    Gertjan @Gertjan
                    last edited by Gertjan

                    You can start a packet capture on your WAN interface.
                    Select TCP - and port 8082.

                    If something comes in, it will get captured in the resulting log.

                    edit : like this :

                    1ed8bd3b-ca4b-4690-987a-2b9192d5ea33-image.png

                    No "help me" PM's please. Use the forum, the community will thank you.
                    Edit : and where are the logs ??

                    O 1 Reply Last reply Reply Quote 0
                    • O Offline
                      orangehand @Gertjan
                      last edited by

                      @gertjan 1: yes and 2: I am remote on my own FTTP LAN so it is a true test with no risk of cgnat etc

                      Will try the packet capture, thanks

                      O 1 Reply Last reply Reply Quote 0
                      • O Offline
                        orangehand @orangehand
                        last edited by

                        @orangehand output is:

                        10:05:57.099569 IP 62.3.69.70.23841 > 51.148.184.62.8082: tcp 0
                        10:05:58.197408 IP 62.3.69.70.23841 > 51.148.184.62.8082: tcp 0
                        10:05:59.281622 IP 62.3.69.70.23841 > 51.148.184.62.8082: tcp 0
                        10:06:00.328195 IP 62.3.69.70.23841 > 51.148.184.62.8082: tcp 0
                        10:06:01.351961 IP 62.3.69.70.23841 > 51.148.184.62.8082: tcp 0
                        10:06:02.383762 IP 62.3.69.70.23841 > 51.148.184.62.8082: tcp 0
                        10:06:04.445801 IP 62.3.69.70.23841 > 51.148.184.62.8082: tcp 0
                        10:06:08.830995 IP 62.3.69.70.23841 > 51.148.184.62.8082: tcp 0

                        I have to confess I don't know if this is good or bad!

                        O 1 Reply Last reply Reply Quote 0
                        • O Offline
                          orangehand @orangehand
                          last edited by

                          @orangehand the IP's are correct

                          GertjanG O 2 Replies Last reply Reply Quote 0
                          • GertjanG Offline
                            Gertjan @orangehand
                            last edited by

                            @orangehand said in Cannot gain remote access to WebUI:

                            the IP's are correct

                            I tested
                            https://51.148.xx.62 port 8082
                            ... nothing replied like nothing is listening on that port.

                            sockstat -l | grep '8082
                            

                            confirms that the GUI webserver is listening on 8082 ?

                            Or go back to the default 443 for a moment.

                            No "help me" PM's please. Use the forum, the community will thank you.
                            Edit : and where are the logs ??

                            O 2 Replies Last reply Reply Quote 0
                            • O Offline
                              orangehand @orangehand
                              last edited by

                              @orangehand This box was a new SG1100 which I installed yesterday. Out of the box it was not working at all well. I had to reflash it using the recovery image sent by Netgate. This image retains the original settings, or some of them. I am wondering if the reflash has cured all the problems. Anyone know how I would totally reset it to defaults? Another odd issue I am having is that MY OpenVPN connection to that box was working earlier this morning when I set it up and now, with no changes to the 1100, it is not. The customer's own ovpn connection from INSIDE his LAN is working fine.

                              GertjanG 1 Reply Last reply Reply Quote 0
                              • O Offline
                                orangehand @Gertjan
                                last edited by

                                @gertjan Thanks. Will revert to 443 and see what I get.

                                1 Reply Last reply Reply Quote 0
                                • GertjanG Offline
                                  Gertjan @orangehand
                                  last edited by

                                  @orangehand said in Cannot gain remote access to WebUI:

                                  Anyone know how I would totally reset it to defaults?

                                  A refaslh will do that.

                                  Or use the console or SSH option

                                  4) Reset to factory defaults
                                  

                                  No "help me" PM's please. Use the forum, the community will thank you.
                                  Edit : and where are the logs ??

                                  O 1 Reply Last reply Reply Quote 0
                                  • O Offline
                                    orangehand @Gertjan
                                    last edited by

                                    @gertjan what is the supported way of doing a total reflash? The wiki only refers to using the recovery image, which isn't a true factory reset, as it retains some previous settings.

                                    GertjanG 1 Reply Last reply Reply Quote 0
                                    • GertjanG Offline
                                      Gertjan @orangehand
                                      last edited by

                                      @orangehand

                                      When I used a USB device, I always repartitioned the device's drive.
                                      If there was a question of "found a config from a previously installed pfSense' I would chose "don't take it".
                                      Or, as said above : use the "4" option.
                                      or GUI Diagnostics > Factory Defaults

                                      No "help me" PM's please. Use the forum, the community will thank you.
                                      Edit : and where are the logs ??

                                      1 Reply Last reply Reply Quote 0
                                      • O Offline
                                        orangehand @Gertjan
                                        last edited by

                                        @gertjan Really odd. Setting the box back to standard admin ports was the answer. Odd, as I have a dozen other pfsense boxes on custom ports with me having remote management, and all work fine. Any guesses?

                                        GertjanG 1 Reply Last reply Reply Quote 0
                                        • GertjanG Offline
                                          Gertjan @orangehand
                                          last edited by

                                          @orangehand

                                          Did you do de sockstat test ?

                                          No "help me" PM's please. Use the forum, the community will thank you.
                                          Edit : and where are the logs ??

                                          O 1 Reply Last reply Reply Quote 0
                                          • O Offline
                                            orangehand @Gertjan
                                            last edited by

                                            @gertjan tbh I didn't understand how to do it! Can you clarify please?

                                            GertjanG 1 Reply Last reply Reply Quote 0
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