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    ntopng "You're not supposed to be here!" when going to Host details page

    Scheduled Pinned Locked Moved Traffic Monitoring
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    • C
      CheeMG
      last edited by CheeMG

      Hi All

      When we click on an Interface IP address to go to the Host Details page, we get an error page "You're not supposed to be here! Internal Server Error".
      Thank you.

      sf_ntopng_ERROR_2022-07-29 23_46_14-192.168.5.103 - Remote Desktop Connection.png

      UPDATE:
      Reinstalling (clicking on Reinstall in Package Manager) didn't fix problem.
      Uninstalled and installed again... this fixed it.
      Fortunately the old data wasn't lost.
      Also, we uninstalled the Softflowd package.

      1 Reply Last reply Reply Quote 0
      • C
        cswroe
        last edited by

        I generally just restart the service, and it works fine after that.

        D 1 Reply Last reply Reply Quote 1
        • D
          deanfourie @cswroe
          last edited by

          @cswroe I used to get this all the time. The solution for me was as follows.

          1. Execute a shell in pfSense
          2. Follow these steps for FreeBSD 12 and install ntopng manually
            https://packages.ntop.org/FreeBSD/
          3. Install the Shellcmd addon in pfSense
          4. add the 2 commands for service redis start and service ntopng start to start on boot each time.

          Has never skipped a beat since.

          C C 2 Replies Last reply Reply Quote 1
          • C
            cswroe @deanfourie
            last edited by

            @deanfourie It has been awhile since I have seen it, but still give it a try next time. Thanks.

            1 Reply Last reply Reply Quote 0
            • U
              User202
              last edited by

              On the left menu bar at the lower end there is the option "Developer"
              hoover over it, select "Plugins" on the top right select "Reload Plugins"

              It should again be working now

              C 1 Reply Last reply Reply Quote 2
              • C
                CheeMG @User202
                last edited by

                @user202 Thank you.

                1 Reply Last reply Reply Quote 1
                • C
                  CheeMG @deanfourie
                  last edited by

                  @deanfourie Thank you.

                  1 Reply Last reply Reply Quote 1
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