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    When using AnyDesk through a firewall proxy Pfsense the problem appears

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    • B
      basem
      last edited by

      When using AnyDesk through a firewall proxy,(Pfsense) the problem appears Note: that I am using the latest version 7.0.14 photo attachment: Picture number (2_anydesk) is the error that appears Please help
      1_anydesk.png
      2_anydesk.png
      Why is authentication not working from Anydesk to pfsense?

      johnpozJ 1 Reply Last reply Reply Quote 0
      • johnpozJ
        johnpoz LAYER 8 Global Moderator @basem
        last edited by

        @basem did you actual setup auth to your proxy in pfsense? And via AD, and your domain is just domain?

        Why don't you just get it working without auth first, then add auth if you really want/need it.

        An intelligent man is sometimes forced to be drunk to spend time with his fools
        If you get confused: Listen to the Music Play
        Please don't Chat/PM me for help, unless mod related
        SG-4860 24.11 | Lab VMs 2.8, 24.11

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        • B
          basem @johnpoz
          last edited by basem

          @johnpoz said in When using AnyDesk through a firewall proxy Pfsense the problem appears:

          Why don't you just get it working without auth first, then add auth if you really want/need it.

          We did a test from the user's computer, all browsers are working, as soon as the user enters the domain, he can use the Internet through a proxy, when using AnyDisk this error appears after entering the special settings (HTTP Proxy)

          Note: The program does not work without authentication

          johnpozJ 1 Reply Last reply Reply Quote 0
          • johnpozJ
            johnpoz LAYER 8 Global Moderator @basem
            last edited by

            @basem you have proxy setup for https?

            Moving this to proxy section

            An intelligent man is sometimes forced to be drunk to spend time with his fools
            If you get confused: Listen to the Music Play
            Please don't Chat/PM me for help, unless mod related
            SG-4860 24.11 | Lab VMs 2.8, 24.11

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            • johnpozJ johnpoz moved this topic from Firewalling on
            • B
              basem @johnpoz
              last edited by

              @johnpoz @basem you have proxy setup for https?

              Yes I have

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              • B
                basem @basem
                last edited by

                @basem
                Without authentication it works, but with authentication it does not work.
                Squid Monitor (TCP_DENIED/407 boot.net.anydesk.com:443)

                johnpozJ 1 Reply Last reply Reply Quote 0
                • johnpozJ
                  johnpoz LAYER 8 Global Moderator @basem
                  last edited by

                  @basem well you say auth works with browser.. So that tells you the auth is working in pfsense, so if your sure your sending the correct creds that leaves something wrong with anydesk.

                  Have you opened a ticket with them?

                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                  If you get confused: Listen to the Music Play
                  Please don't Chat/PM me for help, unless mod related
                  SG-4860 24.11 | Lab VMs 2.8, 24.11

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                  • B
                    basem @johnpoz
                    last edited by basem

                    When opening a file C:\Users\administrator\AppData\Roaming\AnyDesk\ad.trace, I tracked this error:

                    error 2022-09-05 20:12:32.717 lsvc 2776 2780 39 anynet. connect_proxy_stream - HTTP authentication negotiation failed (result_proxy_login_failed)]

                    johnpozJ 1 Reply Last reply Reply Quote 0
                    • johnpozJ
                      johnpoz LAYER 8 Global Moderator @basem
                      last edited by

                      @basem already showed that error in your pic.. So since you clearly say auth works in browser, and your sure your putting in the correct username and password.. How is it pfsense issue?

                      I would suggest you open a ticket with them.. With this exact info - you can auth via browser, but anydesk isn't working and giving you that error.

                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                      If you get confused: Listen to the Music Play
                      Please don't Chat/PM me for help, unless mod related
                      SG-4860 24.11 | Lab VMs 2.8, 24.11

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