22.05 - CP clients have connectivity issues after x amount of time

stephenw10

Can I assume you do not see either of these issues if per user bandwidth is not enabled at all?

Steve

heper

@stephenw10
issue remains even when per-user-bandwidth is disabled.
it doesn't matter if it's enabled or disabled.

everything starts working temporary when i make a change to the setting.
any change works:

disabling works
enabling works
changing the speeds works

all for x amount of time until it breaks down again

stephenw10

Hmm. And the number of connected clients doesn't make any difference?

Do existing states remain passing traffic? Just new connections fail?

heper

@stephenw10
If number of clients increase - then issue returns more quickly.

Some states seem to remain. At least for a while.
Traffic comes to a complete stop.

Sometimes it fixes itself after a couple of minutes. Sometimes it stays 'stuck' forever

marcosm

FYI this is likely related:
https://redmine.pfsense.org/issues/13150#note-16

heper

@marcosm
That ticket might be related but I'm not using radius attributes for per-user bandwidth limiting.

Also the problem occurs when disabling per-user bandwidth limiting all together.

But I do believe limiters are somehow involved.
At this point it is more of a gut feeling. I don't know how/where to read/interpret the realtime limiter-data to get to the bottom of this.

Will try to gain more insight in the redmine you've posted

stephenw10

It definitely 'feels' like Limiters and all of that code changed in 22.05 with the removal of ipfw.

It's probably related to that ticket because it similarly pulls in the expected values when the rulset is reapplied.

Still looking into this...

heper

@stephenw10

i've found a fancy new party trick to be able to reproduce it on my system:

disconnect a user from captiveportal by status->captiveportal
All traffic for all users stop
reconnect a different user to captiveporal
traffic starts flowing again for all devices
repeat this a couple of times to get the blood of users boiling
create a screencapture

could not attach screencapture gif to this post (>2MB)
see here: https://imgur.com/a/GKCesgF

Gertjan

@heper

If was about to ask about your point 2 : are you sure ?
Then I watched your movie .....
I'm pretty confident some will now know where to look.

heper

@gertjan
I hope someone will figure this out quickly...

If not they'll burn me at the stake

Gertjan

@heper

You've said that a a save on the captive portal settings page made things flow again.

I mean, when you change your

3.reconnect a different user to captiveporal

for

3 save the portal settings

is the blood temperature going down ?

If I fabricate a small script that runs every minute that compares the list with connected users with the previous minute old list. If something changed, then the script executes a "captive portal save".

Just as a work around, for the time being.

heper

@gertjan
just hitting save does not fix the problem.
i've mentioned this in one of the previous posts in this thread:

status -> filterreload: situation remains the same.
status -> services -> captiveportal restart: situation remains the same.
services -> CP -> edit -> save: situation remains the same
services -> CP -> edit -> change idle timeout + save: situation remains the same
services -> CP ->edit -> change 'per-user-bandwidth-restriction' setting to anything different (doesnt matter if its enable / disable / change of speed) ==> FIXED

Gertjan

@heper

"Save" with a minor change (like change of speed from 10 to 12 Mbits or 12 to 10) => FIXED.
Ok - I work something out.

heper

@gertjan

with the information i've found today, the issue occurs on disconnect.

i'm currently running an experiment:
i wonder if backend code treats manual disconnects the same way as IDLE timeouts.
Because if the same "bug" is triggered by IDLE-timeouts that could explain the randomness i'm experiencing.

So i've currently set the CP idle-timeout to blank
and i'll increase the dhcp leasetime to 8 hours or so to artificially prevent CP-clients from "disconnecting".

will post results when i have them

preliminary results:
last 3 hours from 12:25pm -> now (3:10pm) i haven't noticed any more outages.
so it appears the workaround to disable idle-timeout & increasing dhcp-lease-time has a positive effect.
Schools out in less then an hour - so i will continue to monitor the situation on monday.

stephenw10

Ah, that is a good discovery! Yeah, that has to narrow it down...

SteveITS

@heper said in 22.05 - CP clients have connectivity issues after x amount of time:

everytime when nginx.log gets rotated & bzip'd.

re: Bzip, is your 6100 running ZFS? If so you should turn off log compression:
https://docs.netgate.com/pfsense/en/latest/releases/22-01_2-6-0.html#general
"Log Compression for rotation of System Logs is now disabled by default for new ZFS installations as ZFS performs its own compression.

Tip
The best practice is to disable Log Compression for rotation of System Logs manually for not only existing ZFS installations, but also for any system with slower CPUs. This setting can be changed under Status > System Logs on the Settings tab."

Gertjan

@heper said in 22.05 - CP clients have connectivity issues after x amount of time:

i'm currently running an experiments

Not sure if I actually broke mine ....

Read from bottom to top :

2022-09-10 11:12:31.228623+02:00 	logportalauth 	77440 	Zone: cpzone1 - ACCEPT: 001, 78:e4:00:1f:67:05, 192.168.2.122
2022-09-10 11:12:30.969566+02:00 	logportalauth 	77440 	Zone: cpzone1 - Ruleno : 2008
2022-09-10 11:11:58.724810+02:00 	logportalauth 	54493 	Zone: cpzone1 - ACCEPT: 203, 94:08:53:c0:47:63, 192.168.2.6
2022-09-10 11:11:58.462396+02:00 	logportalauth 	54493 	Zone: cpzone1 - Ruleno : 2008
2022-09-10 11:07:22.560836+02:00 	logportalauth 	3105 	Zone: cpzone1 - ACCEPT: x, ea:1a:04:4f:cc:a1, 192.168.2.6
2022-09-10 11:07:22.380192+02:00 	logportalauth 	3105 	Zone: cpzone1 - Ruleno : 2008

All portal clients get assigned the same '$pipeno' 2008 ? ?

What I understand :
My pipe numbers :
2000 (2001) For my "Allowed IP Addresses" 192.168.2.2 - an AP1" - no speed limits set
2002 (2003) For my "Allowed IP Addresses" 192.168.2.3 - an AP2" - no speed limits set
2004 (2005) For my "Allowed IP Addresses" 192.168.2.4 - an AP3 " - no speed limits set
2006 (2007) For my "Allowed Host Name" - no speed limits set " - no speed limits set

so portal user get assigned pipe number 2008 (+2009); 2010 (+2011), etc.

note : I've added a log line in the function captiveportal_get_next_dn_ruleno() so the returned "pipeno" gets logged.

If a portal user gets delete and 'his' pipe '2008' (+'2009') get deleted, what happens with all the other user using the same pipe ?? ( I do have some ideas )

This also explained the horror video from @heper : all user are are clipped at a total 10 Mbits speed => because they all use the same pipe ?

Could it be that easy as that, a GUI issue ??

I've looked in my radius radacct (mysql table) where I have all my connected users activity : way back (using 2.6.0, not 22.05) I can clearly see that every user gets its own "rulenumber" is "pipeno".

True, I'm using FreeRadius so maybe I see smoke from another fire.

edit :

A script that dumps the content of the "captive portal connected user database" :

All user have the de same

           [1] => 2008
           [pipeno] => 2008

#!/usr/local/bin/php -q
<?php
/*
        captiveportal_xxxxxx.php 
        No rights reserved.
*/

        require_once("/etc/inc/util.inc");
        require_once("/etc/inc/functions.inc");
        require_once("/etc/inc/captiveportal.inc");

        /* Read in captive portal db */
        /* Determine number of logged in users for all zones */

        $count_cpusers = 0;
        $users = array();
        /* Is portal activated ? */
        if (is_array($config['captiveportal']))
                /* For every zone, do */
                foreach ($config['captiveportal'] as $cpkey => $cp)
                        /* Sanity check */
                        if (is_array($config['captiveportal'][$cpkey]))
                                /* Is zone enabled ? */
                                if (array_key_exists('enable', $config['captiveportal'][$cpkey])) {
                                        $cpzone = $cpkey;
                                        $users = captiveportal_read_db();
                                             foreach ($users as $user => $one)
                                                     print_r($one);
                                }

?>

heper

@gertjan said in 22.05 - CP clients have connectivity issues after x amount of time:

Could it be that easy as that, a GUI issue ??

i doubt it's a gui issue.
because currently i'm under the impression that i might be hitting the same issue:

with or without per-user-bandwidth enabled (i guess when disabled, everyone gets added to the same unlimited pipe-pair?)
- with manual disconnect on gui
- when CP-client triggers the idle-timeout

on monday i'll resume testing & will try to create some sort of flow-chart (IF x then y | IF a then b)

heper

random question below possibly not related to get to the bottom of the issue i'm having
disclaimer:i don't know c

https://github.com/pfsense/FreeBSD-ports/blob/9bed0f49e8e21353ae10033112eb4d3b2f0f00dc/devel/php-pfSense-module/files/pfSense.c#L3832

ret = pfctl_clear_eth_rules(dev, path);

so 2 arguments are passed to the function

i went looking for the source of the function and found this:
https://github.com/pfsense/FreeBSD-src/blob/10749beca3da9cbbe56ee650dd0a936540cccf7c/sbin/pfctl/pfctl.c#L463

pfctl_clear_eth_rules(int dev, int opts, char *anchorname)

this function expects 2 integers and a char - but receives a single int and a char.
why does/would this work?

edit: perhaps the sources I've linked are not the versions of the compiled files on 22.05?

Gertjan

@heper

Let me continue.

It all start here :
https://github.com/pfsense/pfsense/blob/9484a1cbdc2fa73cfe24681c342327729ffb6d61/src/usr/local/captiveportal/index.php#L233

This is where the classic "user + password" login is happening.

Now, go down to and find line 249 :

$pipeno = captiveportal_get_next_dn_ruleno('auth', 2000, 64500, true);

This is where a check (only !!) is executed to see if a "ruleno" or "pipeno" (the name for the same thing varies) is avaible.
The last parameter "true" is the key here. The function is called in 'check mode only'.
This call is correct : if "0" is return then the portal limit is reached, the user can't login.
That's why a check is done here.

Look what happens in the function
function captiveportal_get_next_dn_ruleno() :
https://github.com/pfsense/pfsense/blob/9484a1cbdc2fa73cfe24681c342327729ffb6d61/src/etc/inc/captiveportal.inc#L1626

A $ruleno ($pipeno) is return, but the file isn't written back - the modification is discarded.
So, at that moment, the proposed $ruleno is still available for the system - and not "used" or "reserved".

I'm pretty sure we're in for a race condition situation here. But that will be another story.

Let's continue, back in our index.html.

If $pipeno was zero, a message is shown, the portal user is informed and bye.

Lets continue :

https://github.com/pfsense/pfsense/blob/9484a1cbdc2fa73cfe24681c342327729ffb6d61/src/usr/local/captiveportal/index.php#L264

Function captiveportal_authenticate_user() is called with a valid $pipeno, one that was available, as it was tested just above.

$pipeno is used here to hand the value over to a radius auth server, if you use one. Radius want $pipeno to store it
its database, and probably does nothing else with it.

Now it happens :
This is executed when the authentification (pfSense local user Manager, FreeRadius, whatever) said "ok for login" :
https://github.com/pfsense/pfsense/blob/9484a1cbdc2fa73cfe24681c342327729ffb6d61/src/usr/local/captiveportal/index.php#L268

The proposed (but not reserved) $pipeno is transmitted here :

portal_allow($clientip, $clientmac, $user, $passwd, $redirurl, $auth_result['attributes'], $pipeno, $auth_result['auth_method'], $context);

Here is it where things go bad :

https://github.com/pfsense/pfsense/blob/9484a1cbdc2fa73cfe24681c342327729ffb6d61/src/etc/inc/captiveportal.inc#L2079

If $pipeno was 0 or null, the a $pipeno is retrieved : take note of the fact that the check flag is false now :

line 2081 : $pipeno = captiveportal_get_next_dn_ruleno('auth');

(the fourth parameter of function captiveportal_get_next_dn_ruleno is : $check_only = false)

and from now on, $pipeno is used, and captiveportal_get_next_dn_ruleno('auth') is never called again : the code uses a pipe number that doesn't exist.

A next login will get the same $pipeno proposed.
And it won't get registered neither.

Because I have 3 IP addresses as "allowed" and one host name, $pipeno 2000 -> 2007 are already used.
When they are added, there is no "test for reservation" used as it is the start of the portal : there won't be other users yet.
My $pipeno stays blocked at 2008, and every portal user uses 2008+2009.

What I actually hope that I'm wrong.
I would have takes some of your time, sorry for that.

I'm using 22.05 and I'm using stock files.

Easy fix ......
edit I removed the easy fix ......

edit :

@heper if this is not your issue, then it is a new issue.
I had to leave work (where the portal is ) and do testing over VPN from home.

I'm sure the Netgate guys will know what to do ;)