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    Update failure

    Scheduled Pinned Locked Moved Plus 23.01 Development Snapshots (Retired)
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    • G
      gabacho4 Rebel Alliance @tedquade
      last edited by

      @tedquade odd. Maybe Netgate is having some intermittent issues and I timed it just right? I updated via the console.

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        tedquade @gabacho4
        last edited by

        @gabacho4 What's interesting is the dashboard indicates it's up to date but "System / Update / System Update" shows yesterdays iteration and that it is up to date.

        Ted Quade

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          gabacho4 Rebel Alliance @tedquade
          last edited by

          @tedquade yeah something is messed up. There’s a build from this morning that I updated to earlier. Guess waiting might be the name of the game. Bummer.

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          • J
            jjstecchino @tedquade
            last edited by

            @tedquade said in Update failure:

            @gabacho4 Reboot didn't resolve the issue for me.

            Ted Quade

            For me neither. Rebooted, even cut power off in case it was a hardware error of the quick assist adapter.

            Getting the same certificate validation error.

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              gabacho4 Rebel Alliance @jjstecchino
              last edited by

              @jjstecchino it’s so strange. Maybe toggle your update repo to 22.05 and then back to DEV? When I check on a production SG5100 is is able to see the newest dev update. I won’t update it of course so no way to say if the update would go through or not. But my lab 5100 did work.

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                jjstecchino @gabacho4
                last edited by

                @gabacho4 Good thinking and worth a try. Still no go but a different error.

                Now getting bad request!

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                  jjstecchino @jjstecchino
                  last edited by

                  Enter an option: 13
                  
                  >>> Updating repositories metadata...
                  Updating pfSense-core repository catalogue...
                  pkg-static: https://pfsense-plus-pkg-beta00.atx.netgate.com/pfSense_plus-master_amd64-core/meta.txz: Bad Request
                  repository pfSense-core has no meta file, using default settings
                  pkg-static: https://pfsense-plus-pkg-beta00.atx.netgate.com/pfSense_plus-master_amd64-core/packagesite.pkg: Bad Request
                  pkg-static: https://pfsense-plus-pkg-beta00.atx.netgate.com/pfSense_plus-master_amd64-core/packagesite.txz: Bad Request
                  Unable to update repository pfSense-core
                  Updating pfSense repository catalogue...
                  pkg-static: https://pfsense-plus-pkg-beta01.atx.netgate.com/pfSense_plus-master_amd64-pfSense_plus_devel/meta.txz: Bad Request
                  repository pfSense has no meta file, using default settings
                  pkg-static: https://pfsense-plus-pkg-beta01.atx.netgate.com/pfSense_plus-master_amd64-pfSense_plus_devel/packagesite.pkg: Bad Request
                  pkg-static: https://pfsense-plus-pkg-beta01.atx.netgate.com/pfSense_plus-master_amd64-pfSense_plus_devel/packagesite.txz: Bad Request
                  Unable to update repository pfSense
                  Error updating repositories!
                  >>> Upgrading pfSense-upgrade... failed.
                  
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                  • G
                    gabacho4 Rebel Alliance @jjstecchino
                    last edited by

                    @jjstecchino well there’s nothing left to do than attach an old Nintendo controller and try the forever famous ⬆️⬆️⬇️⬇️⬅️➡️B A combination. 🤓

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                    • J
                      jjstecchino @gabacho4
                      last edited by

                      @gabacho4 said in Update failure:

                      @jjstecchino well there’s nothing left to do than attach an old Nintendo controller and try the forever famous ⬆️⬆️⬇️⬇️⬅️➡️B A combination. 🤓

                      lol!

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                      • G
                        gabacho4 Rebel Alliance @jjstecchino
                        last edited by

                        @stephenw10

                        Wanted to flag this for Netgate as it seems you all are having cert issues. Aside from what has been discussed in the thread, here is what I just got on a box running the latest development build while trying to check for updates via ssh/console:

                        >>> Updating repositories metadata...
                        Updating pfSense-core repository catalogue...
                        Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/CN=repo01.atx.netgate.com
                        34960412672:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-master-main/sources/FreeBSD-src-plus-devel-main/crypto/openssl/ssl/statem/statem_clnt.c:1921:
                        Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/CN=repo01.atx.netgate.com
                        34960412672:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-master-main/sources/FreeBSD-src-plus-devel-main/crypto/openssl/ssl/statem/statem_clnt.c:1921:
                        Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/CN=repo01.atx.netgate.com
                        34960412672:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-master-main/sources/FreeBSD-src-plus-devel-main/crypto/openssl/ssl/statem/statem_clnt.c:1921:
                        Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/CN=repo01.atx.netgate.com
                        34960412672:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-master-main/sources/FreeBSD-src-plus-devel-main/crypto/openssl/ssl/statem/statem_clnt.c:1921:
                        pkg-static: https://repo01.atx.netgate.com/beta/packages/pfSense_plus-master_amd64-core/meta.txz: Authentication error
                        repository pfSense-core has no meta file, using default settings
                        Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/CN=repo01.atx.netgate.com
                        34960412672:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-master-main/sources/FreeBSD-src-plus-devel-main/crypto/openssl/ssl/statem/statem_clnt.c:1921:
                        Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/CN=repo01.atx.netgate.com
                        34960412672:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-master-main/sources/FreeBSD-src-plus-devel-main/crypto/openssl/ssl/statem/statem_clnt.c:1921:
                        pkg-static: https://repo01.atx.netgate.com/beta/packages/pfSense_plus-master_amd64-core/packagesite.pkg: Authentication error
                        Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/CN=repo01.atx.netgate.com
                        34960412672:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-master-main/sources/FreeBSD-src-plus-devel-main/crypto/openssl/ssl/statem/statem_clnt.c:1921:
                        Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/CN=repo01.atx.netgate.com
                        34960412672:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-master-main/sources/FreeBSD-src-plus-devel-main/crypto/openssl/ssl/statem/statem_clnt.c:1921:
                        pkg-static: https://repo01.atx.netgate.com/beta/packages/pfSense_plus-master_amd64-core/packagesite.txz: Authentication error
                        Unable to update repository pfSense-core
                        Updating pfSense repository catalogue...
                        Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/CN=repo01.atx.netgate.com
                        34960412672:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-master-main/sources/FreeBSD-src-plus-devel-main/crypto/openssl/ssl/statem/statem_clnt.c:1921:
                        Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/CN=repo01.atx.netgate.com
                        34960412672:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-master-main/sources/FreeBSD-src-plus-devel-main/crypto/openssl/ssl/statem/statem_clnt.c:1921:
                        Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/CN=repo01.atx.netgate.com
                        34960412672:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-master-main/sources/FreeBSD-src-plus-devel-main/crypto/openssl/ssl/statem/statem_clnt.c:1921:
                        Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/CN=repo01.atx.netgate.com
                        34960412672:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-master-main/sources/FreeBSD-src-plus-devel-main/crypto/openssl/ssl/statem/statem_clnt.c:1921:
                        pkg-static: https://repo01.atx.netgate.com/beta/packages/pfSense_plus-master_amd64-pfSense_plus_devel/meta.txz: Authentication error
                        repository pfSense has no meta file, using default settings
                        Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/CN=repo01.atx.netgate.com
                        34960412672:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-master-main/sources/FreeBSD-src-plus-devel-main/crypto/openssl/ssl/statem/statem_clnt.c:1921:
                        Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/CN=repo01.atx.netgate.com
                        34960412672:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-master-main/sources/FreeBSD-src-plus-devel-main/crypto/openssl/ssl/statem/statem_clnt.c:1921:
                        pkg-static: https://repo01.atx.netgate.com/beta/packages/pfSense_plus-master_amd64-pfSense_plus_devel/packagesite.pkg: Authentication error
                        Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/CN=repo01.atx.netgate.com
                        34960412672:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-master-main/sources/FreeBSD-src-plus-devel-main/crypto/openssl/ssl/statem/statem_clnt.c:1921:
                        Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/CN=repo01.atx.netgate.com
                        34960412672:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-master-main/sources/FreeBSD-src-plus-devel-main/crypto/openssl/ssl/statem/statem_clnt.c:1921:
                        pkg-static: https://repo01.atx.netgate.com/beta/packages/pfSense_plus-master_amd64-pfSense_plus_devel/packagesite.txz: Authentication error
                        Unable to update repository pfSense
                        Error updating repositories!
                        >>> Upgrading pfSense-upgrade... failed.
                        
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                        • J
                          jjstecchino @gabacho4
                          last edited by

                          @gabacho4 same error I am getting.

                          T 1 Reply Last reply Reply Quote 0
                          • T
                            tedquade @jjstecchino
                            last edited by

                            @jjstecchino Me to.

                            Ted Quade

                            J 1 Reply Last reply Reply Quote 0
                            • J
                              jjstecchino @tedquade
                              last edited by

                              @tedquade it may be a problem with their server.it will be fixed soon.

                              J 1 Reply Last reply Reply Quote 0
                              • J
                                jjstecchino @jjstecchino
                                last edited by jjstecchino

                                Started working for me now

                                T 1 Reply Last reply Reply Quote 0
                                • T
                                  tedquade @jjstecchino
                                  last edited by

                                  @jjstecchino Still problem for me.

                                  Ted Quade

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                                  • J
                                    jjstecchino @tedquade
                                    last edited by jjstecchino

                                    @tedquade said in Update failure:

                                    @jjstecchino Still problem for me.

                                    Ted Quade

                                    If I remember correctly from some old posts on a similar issue, the server need to send a certificate and there is a limit on how many certificates it will send within a given time. After a while it will reset and will start working again. If it doesn't by tomorrow you may want to send an email to negate support with your Netgate Device Id and they will reset the NDI on the server for you

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                                    • T
                                      tedquade @jjstecchino
                                      last edited by

                                      @jjstecchino Just completed update. Thanks for your guidance.

                                      Ted Quade

                                      1 Reply Last reply Reply Quote 0
                                      • G gabacho4 referenced this topic on
                                      • G gabacho4 referenced this topic on
                                      • G
                                        gabacho4 Rebel Alliance
                                        last edited by

                                        are you guys still having update goofiness? I am dead in the water. Get all the SSL errors if I update via console and then if I try via GUI I get an error that the server could not be contacted and the check fails.

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                                        • J
                                          jjstecchino @gabacho4
                                          last edited by

                                          @gabacho4 said in Update failure:

                                          are you guys still having update goofiness? I am dead in the water. Get all the SSL errors if I update via console and then if I try via GUI I get an error that the server could not be contacted and the check fails.

                                          I was successful updating after about 8h. No issue with today update.

                                          If you are getting the same error we discussed at the beginning of the thread, I would try to switch to the stable update version, back to development and then wait several hours.

                                          My understanding on the update process is that your machine requests a certificate as one of the first steps and then uses this certificate for the update. If for some reason the cert you get is invalid, the server won’t issue another certificate for a period of time. I am not sure how long before you can get on other certificate. If still you can’t update, submit a ticket to net gate with your NDI and they will reset the time limit for you.

                                          @gabacho4 said in Update failure:

                                          are you guys still having update goofiness? I am dead in the water. Get all the SSL errors if I update via console and then if I try via GUI I get an error that the server could not be contacted and the check fails.

                                          G 1 Reply Last reply Reply Quote 0
                                          • G
                                            gabacho4 Rebel Alliance @jjstecchino
                                            last edited by

                                            @jjstecchino well that is sure annoying. What is the build version you’re running now?

                                            J 1 Reply Last reply Reply Quote 0
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