Update failure
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@jjstecchino Me to.
Ted Quade
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@tedquade it may be a problem with their server.it will be fixed soon.
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Started working for me now
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@jjstecchino Still problem for me.
Ted Quade
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@tedquade said in Update failure:
@jjstecchino Still problem for me.
Ted Quade
If I remember correctly from some old posts on a similar issue, the server need to send a certificate and there is a limit on how many certificates it will send within a given time. After a while it will reset and will start working again. If it doesn't by tomorrow you may want to send an email to negate support with your Netgate Device Id and they will reset the NDI on the server for you
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@jjstecchino Just completed update. Thanks for your guidance.
Ted Quade
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are you guys still having update goofiness? I am dead in the water. Get all the SSL errors if I update via console and then if I try via GUI I get an error that the server could not be contacted and the check fails.
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@gabacho4 said in Update failure:
are you guys still having update goofiness? I am dead in the water. Get all the SSL errors if I update via console and then if I try via GUI I get an error that the server could not be contacted and the check fails.
I was successful updating after about 8h. No issue with today update.
If you are getting the same error we discussed at the beginning of the thread, I would try to switch to the stable update version, back to development and then wait several hours.
My understanding on the update process is that your machine requests a certificate as one of the first steps and then uses this certificate for the update. If for some reason the cert you get is invalid, the server won’t issue another certificate for a period of time. I am not sure how long before you can get on other certificate. If still you can’t update, submit a ticket to net gate with your NDI and they will reset the time limit for you.
@gabacho4 said in Update failure:
are you guys still having update goofiness? I am dead in the water. Get all the SSL errors if I update via console and then if I try via GUI I get an error that the server could not be contacted and the check fails.
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@jjstecchino well that is sure annoying. What is the build version you’re running now?
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23.01-DEVELOPMENT (amd64)
built on Mon Nov 21 06:05:21 UTC 2022 -
@jjstecchino well suck! I’m behind. I’ll give your proposal a try although it basically sat for 12 hours today. What a goofy way to authenticate.
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