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    23.01.b.20221217.1429 Your device has not been registered for pfSense+

    Scheduled Pinned Locked Moved Plus 23.01 Development Snapshots (Retired)
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    • R
      rpotter28
      last edited by

      I also just noticed this, but yesterday on 23.01.b.20221216.0600. Both issues the same as you...

      BUT, as I have been using the cli for updates and not the GUI it might have been for longer.

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      • Bob.DigB
        Bob.Dig LAYER 8
        last edited by

        I am back on stable for now, pfSense is my (virtual) main router at home.

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        • R
          rpotter28 @Bob.Dig
          last edited by

          @bob-dig Not me, I am sticking with the beta. Everything is working fine so far..

          Bob.DigB 1 Reply Last reply Reply Quote 2
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            There was a backend issue that could have caused that. Are you still seeing that message?

            R 1 Reply Last reply Reply Quote 0
            • Bob.DigB
              Bob.Dig LAYER 8 @rpotter28
              last edited by

              @rpotter28 Maybe you can tell. Reverting back to stable and that problem was gone for me.

              R 1 Reply Last reply Reply Quote 0
              • R
                rpotter28 @stephenw10
                last edited by

                @stephenw10 said in 23.01.b.20221217.1429 Your device has not been registered for pfSense+:

                There was a backend issue that could have caused that. Are you still seeing that message?

                Hi Stephen, yes as of 23.01.b.20221217.1429 I still see the message.

                Also In the update settings there is no branch select able, on both tabs there is no branch shown.

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by stephenw10

                  @rpotter28 and I looked into this and it looks like the NDI has changed which is why the message was sent.

                  Steve

                  Bob.DigB 1 Reply Last reply Reply Quote 0
                  • R
                    rpotter28 @Bob.Dig
                    last edited by

                    @bob-dig said in 23.01.b.20221217.1429 Your device has not been registered for pfSense+:

                    @rpotter28 Maybe you can tell. Reverting back to stable and that problem was gone for me.

                    @Bob-Dig this has been fully resolved for me. Thank you @stephenw10.

                    I will leave it up to him to explain.

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                    • Bob.DigB
                      Bob.Dig LAYER 8 @stephenw10
                      last edited by

                      @stephenw10 said in 23.01.b.20221217.1429 Your device has not been registered for pfSense+:

                      it looks like the NDI has changed

                      What is a NDI? The Netgate ID of my hardware? 😰

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Yes. In @rpotter28's case t had changed and hence the server was sending that message to the new, unrecognised, NDI.
                        If your NDI has also changed the same thing would happen. If you PM me your NDI I can check it.

                        Steve

                        Bob.DigB V 3 Replies Last reply Reply Quote 0
                        • Bob.DigB
                          Bob.Dig LAYER 8 @stephenw10
                          last edited by Bob.Dig

                          @stephenw10 said in 23.01.b.20221217.1429 Your device has not been registered for pfSense+:

                          If you PM me your NDI I can check it.

                          I restored an image to be back on stable and I am "genuine" 😉 again, so there is probably nothing to see right now. But I copied it now and will check when I test the beta again, thanks.

                          1 Reply Last reply Reply Quote 1
                          • Bob.DigB
                            Bob.Dig LAYER 8 @stephenw10
                            last edited by Bob.Dig

                            @stephenw10 Being on 23.01.b.20221221.1946 and problem persists. According to the dashboard, my Netgate Device ID hasn't changed to before.

                            Capture.PNG

                            Same with 23.01.b.20221223.0600

                            Capture.PNG

                            If I should guess, I changed my CPU of my vm-host some weeks ago and pfSense+ probably didn't flagged me as non-genuine but with every "upgrade" it does.(?) Although ID still hasn't changed to right before the "upgrade".

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                            • V
                              Viper_Rus
                              last edited by

                              This post is deleted!
                              1 Reply Last reply Reply Quote 0
                              • V
                                Viper_Rus @Bob.Dig
                                last edited by

                                @bob-dig

                                What is the theme that is on the screenshots in the first message? Very nice

                                Bob.DigB 1 Reply Last reply Reply Quote 0
                                • Bob.DigB
                                  Bob.Dig LAYER 8 @Viper_Rus
                                  last edited by Bob.Dig

                                  @viper_rus said in 23.01.b.20221217.1429 Your device has not been registered for pfSense+:

                                  What is the theme that is on the screenshots in the first message? Very nice

                                  https://github.com/darkreader/darkreader
                                  😉

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                                  • V
                                    Viper_Rus @stephenw10
                                    last edited by Viper_Rus

                                    @stephenw10

                                    The same message popped up. pfSense is set to proxmox, I don't know if Netgate ID has changed, experimented a lot with machine tuning.
                                    How can I solve this problem if the NDI has changed?
                                    Is it possible to re-enter new the license code ?

                                    I wrote my NDI in private messages.

                                    pfSense.jpg

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                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Replied in PM. But probably the NDI is not what was registered originally. We are going to need a method to resolve that situation, I can see it's going to happen relatively often. I have brought it up with our developers.

                                      Steve

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                                      • C
                                        chickendog
                                        last edited by

                                        Confirming I've got this exact message too.
                                        Upgraded from 22.05 to 23.01.b.20230104.0600

                                        I made no changes to the hardware since I upgraded from pfSense CE 2.6 to 22.01 then to 22.05. So not sure how the NDI would've changed.
                                        It is installed on a VM though.

                                        @stephenw10 Is there anything you can do in the backend to restore it if I PM you my NDI? Thanks

                                        1 Reply Last reply Reply Quote 0
                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          There may not be if you made no changes. That would be very odd though. We can check what it's seeing if you PM the NDI to me though.

                                          Steve

                                          C 1 Reply Last reply Reply Quote 0
                                          • C
                                            chickendog @stephenw10
                                            last edited by

                                            Thanks @stephenw10 just PM'd you.
                                            On second thought I did muck around with passing through NICs. But I reverted the changes since it didn't work for me. Maybe that triggered it though.

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