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    Web GUI crashes after upgrade from 22.05 to 23.01

    Scheduled Pinned Locked Moved Plus 23.01 Development Snapshots (Retired)
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    • J
      jjstecchino @stephenw10
      last edited by

      @stephenw10 Not at the moment. maybe tomorrow I can remote to my son Macbook and try local access.

      Don't know if it does matter but the problem firewall is running both ipv4 and ipv6

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        The IPSec tunnel is IPv4 only though?

        J 1 Reply Last reply Reply Quote 0
        • J
          jjstecchino @stephenw10
          last edited by

          @stephenw10 yes

          1 Reply Last reply Reply Quote 1
          • J
            jjstecchino @stephenw10
            last edited by jjstecchino

            @stephenw10 Ok, local login to the firewall works without crashes. So it is the combination of logging in to the GUI through the ipsec vpn that is causing the problem.

            Weird enough I can access webcams, ssh without issues.

            The configuration is the same I was using on 22.05 without issues.

            1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Ok, that's good info. Our devs are looking into this I'll try to replicate it...

              J 1 Reply Last reply Reply Quote 0
              • J
                jjstecchino @stephenw10
                last edited by

                @stephenw10 Were you guys able to replicate the issue?
                I may be able to go to the other house this weekend. Should I try a fresh reinstall?

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  I haven't replicated it yet.
                  Do you have SWAP enabled on that device? What size if so? Getting a full core dump from that would be useful.

                  Steve

                  J 1 Reply Last reply Reply Quote 0
                  • J
                    jjstecchino @stephenw10
                    last edited by jjstecchino

                    @stephenw10
                    /root: swapinfo
                    Device 1K-blocks Used Avail Capacity
                    /dev/ada0p3 1048576 0 1048576 0%

                    How do I get you a full core dump?

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      If you install the debug kernel with:

                      [23.01-RC][root@6100.stevew.lan]/root: pkg install pfSense-kernel-debug-pfSense
                      Updating pfSense-core repository catalogue...
                      pfSense-core repository is up to date.
                      Updating pfSense repository catalogue...
                      pfSense repository is up to date.
                      All repositories are up to date.
                      The following 1 package(s) will be affected (of 0 checked):
                      
                      New packages to be INSTALLED:
                              pfSense-kernel-debug-pfSense: 23.01.b.20230106.0600 [pfSense-core]
                      
                      Number of packages to be installed: 1
                      
                      The process will require 709 MiB more space.
                      145 MiB to be downloaded.
                      
                      Proceed with this action? [y/N]: y
                      [1/1] Fetching pfSense-kernel-debug-pfSense-23.01.b.20230106.0600.pkg: 100%  145 MiB   5.2MB/s    00:29    
                      Checking integrity... done (0 conflicting)
                      [1/1] Installing pfSense-kernel-debug-pfSense-23.01.b.20230106.0600...
                      [1/1] Extracting pfSense-kernel-debug-pfSense-23.01.b.20230106.0600: 100%
                      

                      Then when you reboot you can select that by hitting option 6 at the boot loader menu. However if you only have remote access that could be a problem.

                      Steve

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Still failing to replicate this.

                        What IPSec config are you using?

                        What firewall rules do you have?

                        J 1 Reply Last reply Reply Quote 0
                        • J
                          jjstecchino @stephenw10
                          last edited by

                          @stephenw10 I will be at the other house this weekend and I am going to try to get core dumps with the debug kernel.

                          As far as ipsec config, it is a tunnel between the two firewall.
                          Phase1: Key exchange is IKEv2, protocol is ipv4 only, auth is Mutual PSK, identifiers are the ip addresses. auth is AES 256 SHA256 DH 14, life time 31680 sec, rekey time at default 90% of lifetime.
                          Phase2: mode is Tunnel ipv4, Local network is my lan subnet, remote network is set to the remote network ip/24, no nat. Key exchange/SA mode is ESP, encryption is AES256-GCM 128bits PFS key group 14, life time 5400, rekey time 4860 sec.

                          Once I get to the other house (the remote pfsense), the first thing I want to try is to access the firewall GUI of my primary pfsense through the ipsec vpn and see if it crashes or not. The two firewalls run on different hardware with different packages installed.

                          I will then try to get you core dumps. I will try to see if going back to a default config with just the ipsec configuration makes any difference.

                          Anything else I should try?

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                          • jimpJ
                            jimp Rebel Alliance Developer Netgate
                            last edited by

                            Do you have any special gateways/route table entries setup which refer to the IPsec network(s)? Or any other config in other areas of the firewall itself that relates to the tunnel outside of the IPsec config you described?

                            Things like this sort of setup:
                            https://docs.netgate.com/pfsense/en/latest/vpn/ipsec/access-firewall-over-ipsec.html

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                            J 1 Reply Last reply Reply Quote 0
                            • J
                              jjstecchino @jimp
                              last edited by

                              @jimp yes I had to add gateways and static routes on both end points

                              1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Did it just fail to connect without those static routes? I assume those changes were added in an earlier version, before 22.05?

                                J 2 Replies Last reply Reply Quote 0
                                • J
                                  jjstecchino @stephenw10
                                  last edited by

                                  @stephenw10 as we discussed it is not a failed connection. The firewall reboots with a kernel fault. Yes those gateways and static routes were added before 22.05. Is that workaround not needed anymore?

                                  stephenw10S 1 Reply Last reply Reply Quote 0
                                  • stephenw10S
                                    stephenw10 Netgate Administrator @jjstecchino
                                    last edited by

                                    @jjstecchino said in Web GUI crashes after upgrade from 22.05 to 23.01:

                                    Is that workaround not needed anymore?

                                    Maybe not. At least for incoming connections like this. In my testing here I found I did not need it to access the webgui on a remote firewall. I'm just trying to determine if that's specific to my setup. Though I doubt it is since my setup is very basic.
                                    I haven't been able to replicate the crash with or without the static routes though.

                                    J 1 Reply Last reply Reply Quote 0
                                    • J
                                      jjstecchino @stephenw10
                                      last edited by

                                      @stephenw10

                                      Ok this is puzzling to me. I am now at the remote location, if ii access the GUI of my primary home firewall through the IPsec tunnel it works just fine. The two firewalls have different hardware and different update paths. I am going to try a clean full install

                                      1 Reply Last reply Reply Quote 1
                                      • J
                                        jjstecchino @stephenw10
                                        last edited by jjstecchino

                                        @stephenw10 @gimp

                                        Here is what I did once I had physical access to my remote pfsense:

                                        Reinstalled 2.6CE from scratch, kept default config but set LAN ipv4 to my network ip xxx.xxx.50.0/24. Lets call this my now local LAN
                                        Updated to plus 22.01, kept default config
                                        Updated to plus 22.05, default config
                                        Updated to 23.01, default config.
                                        Created ipsec vpn tunnel to my primary firewall. Lets call this the now remote LAN with ip xxx.xxx.100.0/24
                                        Created a domain override on unbound to forward dns request for the domain on remote network.
                                        I could ping remote hosts from my local clients but not from pfsense so ....
                                        I needed to add a gateway to the remote network with a static route to xxx.xxx.100.0
                                        IPSEC VPN working properly, can access remote network from any local clients and from pfsense.
                                        Access to the local pfsense GUI gives no problems.
                                        Connected to a windows pc on the xxx.xxx.100.0 network and tried to access the pfsense GUI on xxx.xxx.50.0 network and as before pfsense has a kernel fault.
                                        restored my configuration file which adds a few DHCP static mapping
                                        Installed debug kernel
                                        rebooted to debug kernel
                                        Retried to connect to the pfsense guy from the remote pc
                                        kernel fault, I see the kernel dump in the local console

                                        in /var/crash there is a text dump.tar.0 but no vmcore dump

                                        Anything else I can do to help troubleshooting?

                                        textdump.tar

                                        J 1 Reply Last reply Reply Quote 0
                                        • J
                                          jjstecchino @jjstecchino
                                          last edited by jjstecchino

                                          @stephenw10 @gimp

                                          Looking at the debug trace

                                          Fatal trap 12: page fault while in kernel mode
                                          cpuid = 2; apic id = 02
                                          fault virtual address	= 0x0
                                          fault code		= supervisor read data, page not present
                                          instruction pointer	= 0x20:0xffffffff81334a0a
                                          stack pointer	        = 0x28:0xfffffe00d2378560
                                          0xffffffff80fbe3c4 at tcp_defauframe pointer	        = 0x28:0xfffffe00d2378560
                                          lt_output+0x2094
                                          code segment		= base 0x0, limit 0xfffff, type 0x1b
                                          			= DPL 0, pres 1, long 1, def32 0, gran 1
                                          #10 0xffffffff80fd406e at tcp_usr_ready+0x11e
                                          processor eflags	= interrupt enabled, resume, IOPL = 0
                                          current process		= 36274 (nginx)
                                          #11 0xffffffff80d7e39e at sendfile_iodone+0x23e
                                          rdi: fffff80106c34113 rsi:                0 rdx:              42c
                                          #12 0xfffffffrcx:              42c  r8:                1  r9: fffff80106c61e00
                                          f80d7db68 at vn_sendfile+0x1868
                                          rax: fffff80106c34113 rbx: fffff8005f313100 rbp: fffffe00d2378560
                                          #13 0xffffffff80d7e877 at %[sys_sendfile]+0xf7
                                          r10:                1 r11:                0 r12: fffff80106c61e00
                                          #14 0xffffffff813393be at amd64_syscall+0x12e
                                          r13:                0 r14: fffff8005f2a5e00 r15:                1
                                          #15 0xffffffff8130c72b at fast_sytrap number		= 12
                                          panic: page fault
                                          cpuid = 2
                                          time = 1673708059
                                          KDB: enter: panic
                                          
                                          

                                          it seems sendfile may be causing the fault.

                                          Just to try I disabled sendfile in nginx configuration by editing /etc/inc/system.inc -> function system_generate_nginx_config and set sendfile to off.

                                          This solves the issue.

                                          Now I can access the GUI remotely without kernel faults

                                          Interesting the other firewall (Xeon D-1518 32Gb Ram) doesn't have a problem with sendfile on

                                          Another workaround is to set the sysctl kern.ipc.mb_use_ext_pgs = 0 and leave sendfile on in nginx config.

                                          This solves the issue as well.

                                          It seems to be related to https://bugs.freebsd.org/bugzilla/show_bug.cgi?id=254419 which was marked as fixed

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                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            Ah, these are some nice findings, good job.
                                            I'll get this to the developer who is looking at it.

                                            J 1 Reply Last reply Reply Quote 0
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