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    Netflix Plays, But Icons Won't Display

    Scheduled Pinned Locked Moved Firewalling
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    • House Of CardsH
      House Of Cards
      last edited by

      Good day,

      Have any of you seen an issue like this before?

      I open Netflix on any device in the home network and none of the assets load. No user icons, no cover art or images, but if I select something the movie will play fine. If I disconnect the home network and use cellular, everything works.

      I've tried disabling all kinds of things like DNSBL and such, resetting states, rebooting devices... No luck. Wondering if there were any suggestions? I don't see any logs that seem obvious.

      Any advice would be appreciated.

      Thanks...

      johnpozJ 1 Reply Last reply Reply Quote 0
      • johnpozJ
        johnpoz LAYER 8 Global Moderator @House Of Cards
        last edited by

        @house-of-cards I would prob open it in a browser - do they load with that, if not - you can fire up the developer tools and see what is actually trying to be loaded, the fqdn, the url etc.. Does it not resolve via dns, are you blocking access to the IP where it would get these resources, etc.

        An intelligent man is sometimes forced to be drunk to spend time with his fools
        If you get confused: Listen to the Music Play
        Please don't Chat/PM me for help, unless mod related
        SG-4860 24.11 | Lab VMs 2.7.2, 24.11

        House Of CardsH 1 Reply Last reply Reply Quote 0
        • House Of CardsH
          House Of Cards @johnpoz
          last edited by

          @johnpoz It loads in the browser... Not on any of the iOS devices though. iPhone or Apple TV's. They are different subnets, but nothing is being blocked in my logs.

          1 Reply Last reply Reply Quote 0
          • House Of CardsH
            House Of Cards
            last edited by

            And all the other streaming services are working fine..

            johnpozJ 1 Reply Last reply Reply Quote 0
            • johnpozJ
              johnpoz LAYER 8 Global Moderator @House Of Cards
              last edited by

              @house-of-cards I only have iphone and ipad to test with for apple device... And just fired up netflix and looks fine here.. Are you running them through a vpn or something? you using what apple call it their limit ip tracking shit where they route your traffic through them to hide your ip..

              Screenshot 2023-02-12 at 10.39.32 AM.png

              An intelligent man is sometimes forced to be drunk to spend time with his fools
              If you get confused: Listen to the Music Play
              Please don't Chat/PM me for help, unless mod related
              SG-4860 24.11 | Lab VMs 2.7.2, 24.11

              1 Reply Last reply Reply Quote 0
              • House Of CardsH
                House Of Cards
                last edited by

                No, nothing like that...

                It's a really strange issue. It was working forever, and just cut out a couple days ago. That's what led me to think it was pfBlocker or something. I figured maybe an IP accidentally got added to a block list or something.

                I've been scouring the logs looking for blocks when I'm trying to access things, and nothing.

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                • House Of CardsH
                  House Of Cards
                  last edited by

                  One difference on that subnet is it is the only one I have UPnP active, since it's the only one with streaming devices.

                  johnpozJ 1 Reply Last reply Reply Quote 0
                  • johnpozJ
                    johnpoz LAYER 8 Global Moderator @House Of Cards
                    last edited by

                    @house-of-cards you sure and the hell do not need UPnP to stream anything that is for sure..

                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                    If you get confused: Listen to the Music Play
                    Please don't Chat/PM me for help, unless mod related
                    SG-4860 24.11 | Lab VMs 2.7.2, 24.11

                    House Of CardsH 1 Reply Last reply Reply Quote 0
                    • House Of CardsH
                      House Of Cards @johnpoz
                      last edited by

                      @johnpoz I just have that because some of my home automation stuff seemed to communicate better with it enabled, but didn't want it on everywhere. I just limited that for that network because all my streaming device and home automation devices reside there. Excluded from everything else.

                      johnpozJ 1 Reply Last reply Reply Quote 0
                      • johnpozJ
                        johnpoz LAYER 8 Global Moderator @House Of Cards
                        last edited by

                        @house-of-cards why would your automation stuff need some inbound port opened? I have multiple different brands of automation stuff and none of it needs any inbound ports that is for sure.

                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                        If you get confused: Listen to the Music Play
                        Please don't Chat/PM me for help, unless mod related
                        SG-4860 24.11 | Lab VMs 2.7.2, 24.11

                        House Of CardsH 1 Reply Last reply Reply Quote 0
                        • House Of CardsH
                          House Of Cards @johnpoz
                          last edited by

                          @johnpoz said in Netflix Plays, But Icons Won't Display:

                          @house-of-cards I have multiple different brands of automation stuff and none of it needs any inbound ports that is for sure.

                          I have a plugin in Home Assistant which connects to pfSense and pulls in all kinds of sensor data. It wasn't connecting until I enabled UPnP. Might not have been the whole problem, but it seemed to work after enabling it, so I left it alone.

                          johnpozJ 1 Reply Last reply Reply Quote 0
                          • johnpozJ
                            johnpoz LAYER 8 Global Moderator @House Of Cards
                            last edited by

                            @house-of-cards well why don't you look to see what ports UPnP has opened if any.

                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                            If you get confused: Listen to the Music Play
                            Please don't Chat/PM me for help, unless mod related
                            SG-4860 24.11 | Lab VMs 2.7.2, 24.11

                            House Of CardsH 1 Reply Last reply Reply Quote 0
                            • House Of CardsH
                              House Of Cards @johnpoz
                              last edited by

                              @johnpoz Do you think any of this has anything to do with Netflix?

                              I have tried adding a rule allowing the Apple TV any access to anything, and it's still broken. I have T-Mobile Home Internet, and it's double-NAT as a result... If I connect directly to the wireless signal sent off that device Netflix loads.

                              I'm wondering if because Netflix is included on my cell plan, it's somehow verifying I'm connecting through their service, and it thinks I'm on another network? Or if there is any way to test that?

                              Still confused...

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