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    OpenVPN could not be established after upgrade to 23.01 on SG-3100

    Scheduled Pinned Locked Moved OpenVPN
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    • johnpozJ
      johnpoz LAYER 8 Global Moderator @shpokas
      last edited by

      @shpokas I hear ya - but we always have someone on hand in the DC when doing any sort of upgrade.. Just in case.. The best laid plans can always fail..

      I left some boxes at sites on old pfsense for longest time because of covid, and just pita to either go there or have someone available..

      And also hear ya that damn it this box should just work.. And I should just be able to click update.. But no matter how easy it should be or how many times it has worked in the past, etc. And this is not some minor update, this is a major change to freebsd, and an upgrade to php as well, etc..

      I haven't pulled the trigger yet on my 4860 here at home.. But I did get the new 23.01 image from tac already, and will burn it to usb and be ready to clean install if something goes horrible wrong.. Nothing will I hope - but just in case, I don't want to be down for any period of time. I also still have 22.05 image if need be to clean install too, etc.

      Also notice that I might have an issue with my 4860 "may have issues with the ichsmb0 and/or ehci0" so have that info handy to put in the /boot/loader.conf.local

      If something crashes and burns - I wouldn't be happy no.. But also know that things like this can happen.. I need to update the dsm version on my nas for example.. And had many an update go smooth in the past, but since the last update I have created a non supported configuration with nvme as storage.. People say shouldn't be a problem - but just in case I am currently backing up my plex and dockers that reside on the nvme storage - just in case that doesn't survive the update.. And I don't want to go through the hassle recreating them, nor using a backup from a few days ago.. So running a backup just before I do the update later this morning ;)

      An intelligent man is sometimes forced to be drunk to spend time with his fools
      If you get confused: Listen to the Music Play
      Please don't Chat/PM me for help, unless mod related
      SG-4860 24.11 | Lab VMs 2.8, 24.11

      1 Reply Last reply Reply Quote 2
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        I would add the line to disable ichsmb on the 4860 before upgrading @johnpoz
        You lose nothing by having it there. We will likely add that by default in 23.05.
        If you're not on the console you won't notice anything anyway.

        johnpozJ 1 Reply Last reply Reply Quote 0
        • johnpozJ
          johnpoz LAYER 8 Global Moderator @stephenw10
          last edited by

          @stephenw10 thanks I was thinking of that.. Any reason why a clean install might be good - change to the zfs layout or anything. I was thinking I should be able to test the zfs rollback feature with this update as well.

          rollback.jpg

          So should I be able to rollback to 22.05 after an update to 23.01?

          An intelligent man is sometimes forced to be drunk to spend time with his fools
          If you get confused: Listen to the Music Play
          Please don't Chat/PM me for help, unless mod related
          SG-4860 24.11 | Lab VMs 2.8, 24.11

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Yes you can roll back to 22.05 from 23.01. But not to 22.01.

            There's no particular reason a clean install should be any better there. IMO at least!

            johnpozJ 1 Reply Last reply Reply Quote 0
            • johnpozJ
              johnpoz LAYER 8 Global Moderator @stephenw10
              last edited by

              @stephenw10 might have to give that a test run ;) I really don't ever see any need for the feature myself - but might be nice to have at least tested it in case of anyone having questions on it at some point.

              An intelligent man is sometimes forced to be drunk to spend time with his fools
              If you get confused: Listen to the Music Play
              Please don't Chat/PM me for help, unless mod related
              SG-4860 24.11 | Lab VMs 2.8, 24.11

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              • F
                fred7911
                last edited by

                Same here (SG-3100), OpenVPN service cannot start after 23.01 update.

                Is the command kldxref /boot/kernel (described in this thead as a fix) the offcial recommended solution, or should we wait for another workaround? If done, would it be a permanent fix?

                Thank you

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  I have use that and seen no issues since. It does survive a reboot.

                  F 1 Reply Last reply Reply Quote 1
                  • F
                    fred7911 @stephenw10
                    last edited by

                    Ok great, thank you!
                    I will also follow your bug report status..

                    1 Reply Last reply Reply Quote 0
                    • B
                      bdzero
                      last edited by

                      Same here, kldxref /boot/kernel fixed for me as well. 3100

                      1 Reply Last reply Reply Quote 4
                      • J
                        jsnaza
                        last edited by

                        I also had this issue with a 3100 and the kldxref /boot/kernel command worked for me too.

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                        • C
                          crogerson @stephenw10
                          last edited by

                          @stephenw10 I ended up having this issue on a 1537. Applied the patch from the redmine post and issue is now resolved.

                          1 Reply Last reply Reply Quote 1
                          • A
                            acardenas @stephenw10
                            last edited by acardenas

                            @stephenw10 Is this ran through SSH console? I ran via SSH and ran into the following error: kldxref: can't create /boot/lhint.h6bsDi: Permission denied

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              You probably need to be logged in as root or admin to run that.

                              It should work via Diag > Command Prompt in the webgui though.

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                              • P
                                PeeKay @stephenw10
                                last edited by

                                @stephenw10 worked for me. Thanks for this!
                                Ran kldxref /boot/kernel in Diagnostics > Command Prompt on 3100 and restarted OpenVPN services. fired up immediately.

                                L 1 Reply Last reply Reply Quote 4
                                • J
                                  jkibbey
                                  last edited by jkibbey

                                  The above fix and/or patch worked for me and VPN functionality is working fine with the only perceived exception: when trying to access the pfSense web gui through VPN, it loads some of the page then hangs. From then forward, it seems to corrupt the gui service (PHP?) for any client until the firewall is rebooted (restarting webConfigurator and restarting PHP-FPM did not resolve the issue, reboot was required.) I also tried different browsers, different client machines, and forcing a cache refresh.)

                                  I've tested this through site-to-site as well as remote access through OpenVPN. Everything else through VPN is working fine. Testing included SSH, Remote Desktop, UniFi web gui.

                                  I'm using a Netgate 3100.

                                  stephenw10S 1 Reply Last reply Reply Quote 0
                                  • T
                                    tennbaum
                                    last edited by

                                    @peekay said in OpenVPN could not be established after upgrade to 23.01 on SG-3100:

                                    works for me as well (3100)
                                    kldxref /boot/kernel
                                    all working after (did not check the pfsense gui though)

                                    1 Reply Last reply Reply Quote 0
                                    • stephenw10S
                                      stephenw10 Netgate Administrator @jkibbey
                                      last edited by

                                      @jkibbey said in OpenVPN could not be established after upgrade to 23.01 on SG-3100:

                                      From then forward, it seems to corrupt the gui service (PHP?) for any client until the firewall is rebooted

                                      Hmm, that's odd. Do you mean it happens one time after updating the linker hints? Or Whenever you try to access the gui over the VPN even after the reboot?

                                      And does that then also apply to local clients accessing it?

                                      Steve

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                                      • J
                                        jkibbey @stephenw10
                                        last edited by

                                        @stephenw10 It happens anytime I try to access the pfSense gui via the OpenVPN tunnel. All other communication through VPN is fine and the pfSense gui functions like normal if I do not access it via VPN and if I have not attempted to use it via the tunnel after a reboot, even if it was from another client.

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                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Hmm, is it only the webgui, can you ssh to the firewall across the VPN?

                                          J 1 Reply Last reply Reply Quote 0
                                          • J
                                            JayB
                                            last edited by

                                            Dealing with similar result (different cause?) this morning on our 2440. Upgraded HO on Saturday and We've no connectivity this morning (first day office is back since upgrade)

                                            Tunnel is stuck on "Adding Routes to System" and the RO (which did not get the upgrade) is showing "reconnecting: ping-restart". The logs show GDG: problem writing to routing socket. Tried the kldxref /boot/kernel fix but to no effect.

                                            Unable to roll back to previous stable (not offered) so we're putting a spare that's on 22.05 online to replace the borked one.

                                            1 Reply Last reply Reply Quote 0
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