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    Latest pfsense+ 23.01 beta freezes on Hyper-v

    Scheduled Pinned Locked Moved Plus 23.05 Development Snapshots (Retired)
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    • SnkS
      Snk
      last edited by

      I'm having the same problem... I tried to perform a new installation increasing the total disk size from 20 to 40GB and I still couldn't complete the update.
      Hangs on: masks 0x00ff0000. 0x0000ff00. 0x000000ff. 0xff000000

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Are you seeing a drive space error whilst updating?

        SnkS 1 Reply Last reply Reply Quote 0
        • SnkS
          Snk @stephenw10
          last edited by

          @stephenw10

          I don't see any space errors in the GUI and not even in the console (accessed through Hyper-V)

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Ok, so it just fails to boot at the first reboot during upgrade?
            That's what we might expect given the previous failures.

            Do you have the upgrade log showing what was updated before that reboot?
            Specifically did it update the boot loader?

            Steve

            SnkS 1 Reply Last reply Reply Quote 0
            • SnkS
              Snk @stephenw10
              last edited by

              @stephenw10

              I ordered the update via GUI, I realized that some packages are pending update in the "Package Updater", but as recommended on the Netgate website, I didn't do any package update.
              pfsense downloads the full update and tells you to restart the VM.
              When starting the VM, it hangs at masks 0x00ff0000. 0x0000ff00. 0x000000ff. 0xff000000 and I don't have any more logs being shown in the VM console.
              Exactly the same message posted by the colleague appears:
              6e871dea-df1e-48d6-b6b4-ee7cfdaa4ba8-image.png

              Even redoing the installation from scratch and increasing the VM disk size, the same error occurs.
              Are there any other procedures you would recommend so that I can gather more logs?

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                If you SSH to the firewall and then upgrade from the console menu using option 13 you can see exactly what happens before the reboot. That might give some idea as to what's happening.

                However we did look into this for some time before release and didn't yet find the root cause.

                https://redmine.pfsense.org/issues/13895

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                • V
                  vbjp @fiblimitless
                  last edited by

                  @fiblimitless
                  Sorry for late reply was busy.
                  Here is what I get when I ran gpart show on my 22.05 vm before upgrade to 23.01 (can't run on upgraded as it does not boot)
                  gpartshow.PNG

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                  • SnkS
                    Snk
                    last edited by

                    Any updates on the error in question?

                    1 Reply Last reply Reply Quote 0
                    • SnkS
                      Snk
                      last edited by

                      Any news, guys?

                      jimpJ 1 Reply Last reply Reply Quote 0
                      • jimpJ
                        jimp Rebel Alliance Developer Netgate @Snk
                        last edited by

                        @snk said in Latest pfsense+ 23.01 beta freezes on Hyper-v:

                        Any news, guys?

                        Check the Redmine linked a few posts above.

                        Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

                        Need help fast? Netgate Global Support!

                        Do not Chat/PM for help!

                        1 Reply Last reply Reply Quote 1
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by stephenw10

                          There is one update and that's that this appears probably linked to the loader issues we are seeing in Azure: https://redmine.pfsense.org/issues/13895#note-9

                          Yet that doesn't apply directly because we are still unable to replicate it with multiple NICs defined.

                          However is everyone who is hitting this issue in Hyper-V using a VM with 3 or more NICs defined?

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                          • SnkS
                            Snk
                            last edited by

                            In my case I only have two nic's in my VM.
                            It would be the WAN and the LAN. However, with the LAN having a bridged vswitch between 3 ports.
                            Worse than even installing again and upgrading by upgrade, when jumping from version 22.05 to 23.01 the error persists.
                            I've tried several combinations of configurations, but without success... Keeping the ZFS standard.
                            I'll try the UFS pattern later.

                            1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Ports on the vSwitch wouldn't make a difference. The actual NICs in the VM seemingly can.

                              You might try a single NIC install or adding more NICs, see if either makes any difference.

                              Or removing any other virtual hardware from the VM that might be using resources at boot.

                              Steve

                              Bob.DigB 1 Reply Last reply Reply Quote 0
                              • Bob.DigB
                                Bob.Dig LAYER 8 @stephenw10
                                last edited by Bob.Dig

                                I have 10 NICs (for not loosing NDI) and no problem. But I don't have dynamic Memory enabled.

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                                • J
                                  justinx
                                  last edited by

                                  make a new hyper-v VM choose "generation 1".
                                  select the existing pfsense vm disk.

                                  boot perfectly! hope it helps.

                                  1 Reply Last reply Reply Quote 2
                                  • jimpJ
                                    jimp Rebel Alliance Developer Netgate
                                    last edited by

                                    This should be fixed with the loader changes on Plus 23.05 snapshots, if someone can try upgrading an affected Gen2 VM to 23.05 that would help testing:

                                    https://redmine.pfsense.org/issues/13895

                                    I still can't reproduce the original boot problem here (on 23.01 or otherwise)

                                    Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

                                    Need help fast? Netgate Global Support!

                                    Do not Chat/PM for help!

                                    R 1 Reply Last reply Reply Quote 0
                                    • R
                                      rpotter28 @jimp
                                      last edited by

                                      @jimp said in Latest pfsense+ 23.01 beta freezes on Hyper-v:

                                      This should be fixed with the loader changes on Plus 23.05 snapshots, if someone can try upgrading an affected Gen2 VM to 23.05 that would help testing:

                                      https://redmine.pfsense.org/issues/13895

                                      I still can't reproduce the original boot problem here (on 23.01 or otherwise)

                                      I tried earlier today at 10:00am EST and it still froze... I got tired of it and deleted the vm. Any hint on what snapshot date I should wait for? May 3rd I presume?

                                      1 Reply Last reply Reply Quote 0
                                      • jimpJ
                                        jimp Rebel Alliance Developer Netgate
                                        last edited by

                                        The loader changes have been in for a while now, any recent snapshot should be OK if that was the problem.

                                        Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

                                        Need help fast? Netgate Global Support!

                                        Do not Chat/PM for help!

                                        R 1 Reply Last reply Reply Quote 0
                                        • R
                                          rpotter28 @jimp
                                          last edited by

                                          @jimp Thanks Jim. I read through this whole thread for every hint or comment, and have given up.

                                          IMHO, there is now way to go from 2.6 to 23.01 on Windows Server 2002 which is VM v10.

                                          Perhaps? your Win11 v11 is the difference.

                                          Bob.DigB 1 Reply Last reply Reply Quote 0
                                          • Bob.DigB
                                            Bob.Dig LAYER 8 @rpotter28
                                            last edited by Bob.Dig

                                            @rpotter28 Na, I am on Server 2022 with no problem. I think it is only a very few with problems.
                                            Btw there was no announcement about the beta in the forum this time? But I guess it is a bug fix release anyways.

                                            R 1 Reply Last reply Reply Quote 0
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