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    Users Unable to Connect after Move

    Scheduled Pinned Locked Moved OpenVPN
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    • S Offline
      simple1689
      last edited by

      Hello,

      Our client has recently moved offices and ISPs. We've setup the pFsense with the new IP and confirmed connectivity to Internet. For the Remote User, we re-configured the OpenVPN config to reflect the new WAN address, tested OpenVPN, and received:

      hu Dec 22 15:24:12 2016 WARNING: No server certificate verification method has been enabled.  See http://openvpn.net/howto.html#mitm for more info.
      Thu Dec 22 15:24:12 2016 Control Channel Authentication: using 'WMGFirewall-udp-1194-tls.key' as a OpenVPN static key file
      Thu Dec 22 15:24:12 2016 UDPv4 link local (bound): [undef]
      Thu Dec 22 15:24:12 2016 UDPv4 link remote: [AF_INET]70.xx7.182.x9:1194
      Thu Dec 22 15:25:12 2016 TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)
      Thu Dec 22 15:25:12 2016 TLS Error: TLS handshake failed
      Thu Dec 22 15:25:12 2016 SIGUSR1[soft,tls-error] received, process restarting

      I've downloaded the OpenVPN Manager via the Client Export Utility and I am receiving the same error as well. The "No server certificate verification method has been enabled." does not appear to me to be the culprit. It seems like a simple connectivity error. Nothing has changed on Firewall to block 1194, however, using http://www.yougetsignal.com/tools/open-ports/ for the proper Public IP and shows it is closed.

      ISP Modem should not be blocking anything as it is in bridged mode. Client machines have their Firewall's disabled as well.

      Edit*

      Finding that my authentication tests to Active Directory Server from pFsense are failing. Making progress!

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      • DerelictD Offline
        Derelict LAYER 8 Netgate
        last edited by

        That does not look like it is even making it to the authentication step though?

        What mode is the server in? SSL/TLS, User Auth, or SSL/TLS + User Auth?

        Port checkers cannot test UDP ports unless they know what response they are going to get, like a DNS response or something.

        Chattanooga, Tennessee, USA
        A comprehensive network diagram is worth 10,000 words and 15 conference calls.
        DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
        Do Not Chat For Help! NO_WAN_EGRESS(TM)

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        • S Offline
          simple1689
          last edited by

          Good to note for future reference about UDP.

          In either case, I ended up updating pFsense to latest build and OpenVPN started to connect as normal. I guess I have seen odder things after a move…

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