• Categories
  • Recent
  • Tags
  • Popular
  • Users
  • Search
  • Register
  • Login
Netgate Discussion Forum
  • Categories
  • Recent
  • Tags
  • Popular
  • Users
  • Search
  • Register
  • Login

Sierra 7355 help

Wireless
2
11
970
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • S
    stephenw10 Netgate Administrator
    last edited by Jun 14, 2023, 10:31 PM

    Check the USB IDs it reports with: usbconfig -d ugen1.2 dump_device_desc

    It shows as a Dell device so it will probably require setting to a different USB composition. You will need to do that in Linux or Windows if so.

    Steve

    N 1 Reply Last reply Jun 14, 2023, 11:01 PM Reply Quote 0
    • N
      nanoken @stephenw10
      last edited by Jun 14, 2023, 11:01 PM

      @stephenw10 it shows ugen1.2: <Sierra Wireless, Incorporated Dell Wireless 5808 Gobi 4G LTE Mobile Broadband Card> a, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=ON (500mA)

      bLength = 0x0012
      bDescriptorType = 0x0001
      bcdUSB = 0x0200
      bDeviceClass = 0x0000 <Probed by interface class>
      bDeviceSubClass = 0x0000
      bDeviceProtocol = 0x0000
      bMaxPacketSize0 = 0x0040
      idVendor = 0x413c
      idProduct = 0x81a8
      bcdDevice = 0x0006
      iManufacturer = 0x0001 <Sierra Wireless, Incorporated>
      iProduct = 0x0002 <Dell Wireless 5808 Gobi 4G LTE Mobile Broadband Card>
      iSerialNumber = 0x0003 <>
      bNumConfigurations = 0x0002

      1 Reply Last reply Reply Quote 0
      • S
        stephenw10 Netgate Administrator
        last edited by Jun 14, 2023, 11:15 PM

        Yes that's a Dell Vendor ID and a Product ID that isn't known:
        https://github.com/pfsense/FreeBSD-src/blob/devel-main/sys/dev/usb/usbdevs#L1679

        You will need to update the USB composition and identity. Similar to this:
        https://github.com/danielewood/sierra-wireless-modems#change-modem-identity-sierra-wireless--lenovo--dell

        Steve

        N 2 Replies Last reply Jun 17, 2023, 10:30 AM Reply Quote 0
        • N
          nanoken @stephenw10
          last edited by Jun 17, 2023, 10:30 AM

          EDIT - GUIDE BELOW - POSTING ALSO IN MAIN FORUM POST (MC7355 INFORMATION WAS EVERYWHERE SO I WILL PUT THE STEPS BELOW TO HELP SOMONE)

          1. Load Windows 10/11
            2.Go here - https://zukota.com/posts/sierra-wireless-em7455-how-to-enable-com-ports/. - Download the .IMA and make the USB as the guide describes and follow the steps.
            3.Back to windows - Follow the the BELOW guide up to the point where it says to connect to the COM port in windows via PUTTY
            https://zukota.com/posts/sierra-wireless-em7455-how-to-make-it-work-with-an-older-lenovo-laptop/
            4.Type the following in Putty once connected to the com port AT!UDVID=1199 and AT!UDPID=9041 and then at!reset
          2. back to PFSENSE, it should now show at least
          1 Reply Last reply Reply Quote 0
          • N
            nanoken @stephenw10
            last edited by nanoken Jun 17, 2023, 10:59 AM Jun 17, 2023, 10:43 AM

            This post is deleted!
            1 Reply Last reply Reply Quote 0
            • S
              stephenw10 Netgate Administrator
              last edited by Jun 18, 2023, 7:02 PM

              I assume you found the correct port for the AT interface?

              N 1 Reply Last reply Jun 19, 2023, 2:11 PM Reply Quote 0
              • N
                nanoken @stephenw10
                last edited by Jun 19, 2023, 2:11 PM

                @stephenw10 It now shows 4 options in Pfsense, do you have any information on finding out which one to set as the gateway/interface in PPP?

                I actually had a read of your old posts here, any idea why after it shows connected with "cu -l /dev/cuaU0.2" I cannot type anything after? I have to close the SSH session?

                https://forum.netgate.com/topic/146920/help-with-sierra-wireless-mc7355/8

                I now have 4 options /dev/cuaU0.0, /dev/cuaU0.1, /dev/cuaU0.2 and /dev/cuaU0.3

                and it now shows as ugen1.2: <Sierra Wireless, Incorporated MC7355> at usbus1, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=ON (500mA)

                bLength = 0x0012
                bDescriptorType = 0x0001
                bcdUSB = 0x0200
                bDeviceClass = 0x0000 <Probed by interface class>
                bDeviceSubClass = 0x0000
                bDeviceProtocol = 0x0000
                bMaxPacketSize0 = 0x0040
                idVendor = 0x1199
                idProduct = 0x9041
                bcdDevice = 0x0006
                iManufacturer = 0x0001 <Sierra Wireless, Incorporated>
                iProduct = 0x0002 <MC7355>
                iSerialNumber = 0x0003 <>
                bNumConfigurations = 0x0001

                S 1 Reply Last reply Jun 19, 2023, 2:30 PM Reply Quote 0
                • S
                  stephenw10 Netgate Administrator @nanoken
                  last edited by Jun 19, 2023, 2:30 PM

                  @nanoken said in Sierra 7355 help:

                  any idea why after it shows connected with "cu -l /dev/cuaU0.2" I cannot type anything after?

                  It might just not be configured to reflect back the characters you're typing. Try just entering: at at that port and see if it returns OK.

                  If you run usbconfig dump_all_config_desc against the device you will see the descriptions of each interface.

                  Steve

                  N 1 Reply Last reply Jun 19, 2023, 10:01 PM Reply Quote 0
                  • N
                    nanoken @stephenw10
                    last edited by nanoken Jun 19, 2023, 10:03 PM Jun 19, 2023, 10:01 PM

                    @stephenw10 I have no idea why but now it won’t show it as a option again in interfaces. So I have no ‘dev//cua.. option at all.

                    ugen1.2: <Sierra Wireless, Incorporated MC7355> at usbus1 shows Still though so it’s defo connected.

                    I thought this chip was the easier one to be honest, shame as I bought the aerials and wanted it all in one box. If it comes to it do you know any mpcie that just Works with eu sims?

                    1 Reply Last reply Reply Quote 0
                    • S
                      stephenw10 Netgate Administrator
                      last edited by Jun 19, 2023, 10:41 PM

                      Did you change the USB IDs? Is i still showing as those?

                      The USB serial devices in /dev are created by u3g when it recognises a device. So if it isn't creating them it's not seeing a device it supports.

                      Steve

                      1 Reply Last reply Reply Quote 0
                      11 out of 11
                      • First post
                        11/11
                        Last post
                      Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.