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    Sierra 7355 help

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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Check the USB IDs it reports with: usbconfig -d ugen1.2 dump_device_desc

      It shows as a Dell device so it will probably require setting to a different USB composition. You will need to do that in Linux or Windows if so.

      Steve

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      • N
        nanoken @stephenw10
        last edited by

        @stephenw10 it shows ugen1.2: <Sierra Wireless, Incorporated Dell Wireless 5808 Gobi 4G LTE Mobile Broadband Card> a, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=ON (500mA)

        bLength = 0x0012
        bDescriptorType = 0x0001
        bcdUSB = 0x0200
        bDeviceClass = 0x0000 <Probed by interface class>
        bDeviceSubClass = 0x0000
        bDeviceProtocol = 0x0000
        bMaxPacketSize0 = 0x0040
        idVendor = 0x413c
        idProduct = 0x81a8
        bcdDevice = 0x0006
        iManufacturer = 0x0001 <Sierra Wireless, Incorporated>
        iProduct = 0x0002 <Dell Wireless 5808 Gobi 4G LTE Mobile Broadband Card>
        iSerialNumber = 0x0003 <>
        bNumConfigurations = 0x0002

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Yes that's a Dell Vendor ID and a Product ID that isn't known:
          https://github.com/pfsense/FreeBSD-src/blob/devel-main/sys/dev/usb/usbdevs#L1679

          You will need to update the USB composition and identity. Similar to this:
          https://github.com/danielewood/sierra-wireless-modems#change-modem-identity-sierra-wireless--lenovo--dell

          Steve

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          • N
            nanoken @stephenw10
            last edited by

            EDIT - GUIDE BELOW - POSTING ALSO IN MAIN FORUM POST (MC7355 INFORMATION WAS EVERYWHERE SO I WILL PUT THE STEPS BELOW TO HELP SOMONE)

            1. Load Windows 10/11
              2.Go here - https://zukota.com/posts/sierra-wireless-em7455-how-to-enable-com-ports/. - Download the .IMA and make the USB as the guide describes and follow the steps.
              3.Back to windows - Follow the the BELOW guide up to the point where it says to connect to the COM port in windows via PUTTY
              https://zukota.com/posts/sierra-wireless-em7455-how-to-make-it-work-with-an-older-lenovo-laptop/
              4.Type the following in Putty once connected to the com port AT!UDVID=1199 and AT!UDPID=9041 and then at!reset
            2. back to PFSENSE, it should now show at least
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            • N
              nanoken @stephenw10
              last edited by nanoken

              This post is deleted!
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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                I assume you found the correct port for the AT interface?

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                  nanoken @stephenw10
                  last edited by

                  @stephenw10 It now shows 4 options in Pfsense, do you have any information on finding out which one to set as the gateway/interface in PPP?

                  I actually had a read of your old posts here, any idea why after it shows connected with "cu -l /dev/cuaU0.2" I cannot type anything after? I have to close the SSH session?

                  https://forum.netgate.com/topic/146920/help-with-sierra-wireless-mc7355/8

                  I now have 4 options /dev/cuaU0.0, /dev/cuaU0.1, /dev/cuaU0.2 and /dev/cuaU0.3

                  and it now shows as ugen1.2: <Sierra Wireless, Incorporated MC7355> at usbus1, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=ON (500mA)

                  bLength = 0x0012
                  bDescriptorType = 0x0001
                  bcdUSB = 0x0200
                  bDeviceClass = 0x0000 <Probed by interface class>
                  bDeviceSubClass = 0x0000
                  bDeviceProtocol = 0x0000
                  bMaxPacketSize0 = 0x0040
                  idVendor = 0x1199
                  idProduct = 0x9041
                  bcdDevice = 0x0006
                  iManufacturer = 0x0001 <Sierra Wireless, Incorporated>
                  iProduct = 0x0002 <MC7355>
                  iSerialNumber = 0x0003 <>
                  bNumConfigurations = 0x0001

                  stephenw10S 1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator @nanoken
                    last edited by

                    @nanoken said in Sierra 7355 help:

                    any idea why after it shows connected with "cu -l /dev/cuaU0.2" I cannot type anything after?

                    It might just not be configured to reflect back the characters you're typing. Try just entering: at at that port and see if it returns OK.

                    If you run usbconfig dump_all_config_desc against the device you will see the descriptions of each interface.

                    Steve

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                      nanoken @stephenw10
                      last edited by nanoken

                      @stephenw10 I have no idea why but now it won’t show it as a option again in interfaces. So I have no ‘dev//cua.. option at all.

                      ugen1.2: <Sierra Wireless, Incorporated MC7355> at usbus1 shows Still though so it’s defo connected.

                      I thought this chip was the easier one to be honest, shame as I bought the aerials and wanted it all in one box. If it comes to it do you know any mpcie that just Works with eu sims?

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Did you change the USB IDs? Is i still showing as those?

                        The USB serial devices in /dev are created by u3g when it recognises a device. So if it isn't creating them it's not seeing a device it supports.

                        Steve

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