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    Suricata process dying due to hyperscan problem

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    • T
      tim_co @bmeeks
      last edited by

      @bmeeks

      To be clear, all the errors I posted are from the suricata.log file, not from the system. Does that change things?

      I've tried uninstalling, rebooting, and then installing again. I'm still having the problem.

      1 Reply Last reply Reply Quote 0
      • bmeeksB
        bmeeks @tim_co
        last edited by bmeeks

        @tim_co said in Suricata process dying due to hyperscan problem:

        [16-Nov-2023 12:49:03 America/Denver] PHP Fatal error: Uncaught TypeError: fwrite(): Argument #1 ($stream) must be of type resource, bool given in /etc/inc/config.lib.inc:172
        Stack trace:
        #0 /etc/inc/config.lib.inc(172): fwrite(false, 'a:42:{s:7:"vers...')
        #1 /etc/inc/config.lib.inc(147): generate_config_cache(Array)
        #2 /etc/inc/config.inc(141): parse_config()
        #3 /etc/inc/gwlb.inc(25): require_once('/etc/inc/config...')
        #4 /etc/inc/functions.inc(35): require_once('/etc/inc/gwlb.i...')
        #5 /etc/inc/notices.inc(26): require_once('/etc/inc/functi...')
        #6 /usr/local/pkg/nut/nut_email.php(24): require_once('/etc/inc/notice...')
        #7 {main}
        thrown in /etc/inc/config.lib.inc on line 172
        [16-Nov-2023 12:49:03 America/Denver] PHP Fatal error: Uncaught ValueError: Path cannot be empty in /etc/inc/notices.inc:101
        Stack trace:
        #0 /etc/inc/notices.inc(101): fopen('', 'w')
        #1 /etc/inc/config.lib.inc(1148): file_notice('phperror', 'PHP ERROR: Type...', 'PHP errors')
        #2 [internal function]: pfSense_clear_globals()
        #3 {main}
        thrown in /etc/inc/notices.inc on line 101

        These are the errors I am talking about. No way on Earth those came from Suricata. Those came from pfSense itself, and to me point to a problem with your configuration restore job.

        T 2 Replies Last reply Reply Quote 0
        • T
          tim_co @bmeeks
          last edited by tim_co

          @bmeeks

          For the record, my problems with Suricata started as soon as I upgraded to 7.0.2. I only ran the restore after i was unable to get Suricata to start and work properly.

          I went through and deleted an old backup gateway I had configured or LTE backup and removed the nut package. These seemed to be contributing to the system errors.

          I uninstalled Suricata, rebooted, and there was no longer a kernel error. I reinstalled Suricata, ran an update, and now it stays running but it's not detecting anything. Typically there's an alert/block at least every few minutes.

          The only errors I see now in the system log are related to Suricata not being able to parse thing files and something about [100107] <Error> -- ja3(s) support is not enabled

          Any more ideas?

          Thanks - Tim

          bmeeksB 1 Reply Last reply Reply Quote 1
          • T
            tim_co @bmeeks
            last edited by

            @bmeeks

            If I remove all Suricata rules, the only error I get is the "[100404 - Suricata-Main] 2023-11-16 17:17:22 Notice: threads: Threads created -> RX: 1 W: 4 FM: 1 FR: 1 Engine started.
            [100759 - W#04] 2023-11-16 17:17:27 Error: spm-hs: Hyperscan returned fatal error -1."

            Tim

            1 Reply Last reply Reply Quote 1
            • bmeeksB
              bmeeks @tim_co
              last edited by

              @tim_co said in Suricata process dying due to hyperscan problem:

              The only errors I see now in the system log are related to Suricata not being able to parse thing files and something about [100107] <Error> -- ja3(s) support is not enabled

              That error is harmless for now. It simply means that particular protocol parser is not enabled. It can be ignored.

              @tim_co said in Suricata process dying due to hyperscan problem:

              If I remove all Suricata rules, the only error I get is the "[100404 - Suricata-Main] 2023-11-16 17:17:22 Notice: threads: Threads created -> RX: 1 W: 4 FM: 1 FR: 1 Engine started.
              [100759 - W#04] 2023-11-16 17:17:27 Error: spm-hs: Hyperscan returned fatal error -1."

              You have absolutely zero rule categories enabled and you are getting that Hyperscan error? That does not seem to be the same bug because rules with regex patterns to be compiled are required to trigger the Hyperscan bug discussed in this thread. The error occurs when the library is actively compiling regex expressions pulled from enabled rules.

              T 1 Reply Last reply Reply Quote 0
              • T
                tim_co @bmeeks
                last edited by

                Suricata has been rock solid for years. Its a remarkable tool. It worked great until I upgraded to 7.0.2 today.

                I'm just trying to get Suricats running again by providing data that seems like it might be helpful with troubleshooting the bug and/or my environment. I clearly don't know what I'm doing.

                Tim

                BismarckB 1 Reply Last reply Reply Quote 1
                • BismarckB
                  Bismarck @tim_co
                  last edited by

                  @bmeeks

                  Same issue here, Suricata was fine until update to 7.0.2 (HS 5.4.0), after update it was not starting. Changed Pattern Matcher Algorithm from Auto to AC and its working again. However have 2 other boxes with the 1:1 same Suricata configuration, but they start just fine, only the hardware is different there.

                  bmeeksB T 2 Replies Last reply Reply Quote 1
                  • bmeeksB
                    bmeeks @Bismarck
                    last edited by

                    @Bismarck said in Suricata process dying due to hyperscan problem:

                    @bmeeks

                    Same issue here, Suricata was fine until update to 7.0.2 (HS 5.4.0), after update it was not starting. Changed Pattern Matcher Algorithm from Auto to AC and its working again. However have 2 other boxes with the 1:1 same Suricata configuration, but they start just fine, only the hardware is different there.

                    Can you elaborate on the hardware or other platform differences? It would be helpful to me to know that.

                    1. What processor types are in the other "working" machines?
                    2. Are they bare metal or virtual ?
                    3. What pfSense versions are on the other "working" machines?
                    4. I assume "yes", but are all of the machines ("working" and "not working") running the same Suricata package version?
                    BismarckB 1 Reply Last reply Reply Quote 0
                    • BismarckB
                      Bismarck @bmeeks
                      last edited by

                      @bmeeks

                      1. Intel(R) Xeon(R) CPU E5-2667 and Intel(R) Core(TM) i5-4460 working, Intel(R) Celeron(R) N5105 is not.
                      2. Yes, all bare metal
                      3. All at 2.7.0-RELEASE (amd64)
                      4. Yes all the same version, same config/settings/rules/sid etc.
                      bmeeksB T V 3 Replies Last reply Reply Quote 1
                      • bmeeksB
                        bmeeks @Bismarck
                        last edited by

                        @Bismarck said in Suricata process dying due to hyperscan problem:

                        @bmeeks

                        1. Intel(R) Xeon(R) CPU E5-2667 and Intel(R) Core(TM) i5-4460 working, Intel(R) Celeron(R) N5105 is not.
                        2. Yes, all bare metal
                        3. All at 2.7.0-RELEASE (amd64)
                        4. Yes all the same version, same config/settings/rules/sid etc.

                        Thanks for the details. Curious the Celeron is not working. I do know that Hyperscan uses some specific Intel CPU instructions, that's why it does not work on ARM or other hardware platforms. But I would think Celeron would be okay.

                        At any rate, I am going to try and bundle an update to the Hyperscan 5.4.2 library in my next Suricata update.

                        BismarckB 1 Reply Last reply Reply Quote 1
                        • BismarckB
                          Bismarck @bmeeks
                          last edited by Bismarck

                          @bmeeks said in Suricata process dying due to hyperscan problem:

                          At any rate, I am going to try and bundle an update to the Hyperscan 5.4.2 library in my next Suricata update.

                          I would be grateful to test the new version.

                          bmeeksB 1 Reply Last reply Reply Quote 1
                          • T
                            tim_co @Bismarck
                            last edited by

                            @Bismarck

                            Changed mine to AC-KS and it immediately started working again, but it's putting the hurt on the CPU, temp, & memory. Time to zip-tie the fan to the fan-less system once again. Thanks for the tip!

                            Tim

                            1 Reply Last reply Reply Quote 0
                            • bmeeksB
                              bmeeks @Bismarck
                              last edited by

                              @Bismarck said in Suricata process dying due to hyperscan problem:

                              @bmeeks said in Suricata process dying due to hyperscan problem:

                              At any rate, I am going to try and bundle an update to the Hyperscan 5.4.2 library in my next Suricata update.

                              I would be grateful to test the new version.

                              Unfortunately, I don't have a way to distribute it.

                              T 1 Reply Last reply Reply Quote 0
                              • T
                                tim_co @Bismarck
                                last edited by

                                @Bismarck

                                Nevermind. AC-KS also puked. AC has been running fine for a few minutes now.

                                1 Reply Last reply Reply Quote 0
                                • T
                                  tim_co @bmeeks
                                  last edited by tim_co

                                  After my device runs for half an hour or so, all of the descriptions for alerts say "SURICATA QUIC error on data". Google doesn't find anything for the string. Would somebody please explain to me what this means?

                                  Edit - All the traffic is from the same IP address which is coming from "Zscaler, Inc." and is UDP Generic Protocol Command Decode 165.225.10.58 443 X,X,X,X 34476 1:2231001 SURICATA QUIC error on data

                                  Thanks - Tim

                                  bmeeksB 1 Reply Last reply Reply Quote 0
                                  • bmeeksB
                                    bmeeks @tim_co
                                    last edited by bmeeks

                                    @tim_co said in Suricata process dying due to hyperscan problem:

                                    After my device runs for half an hour or so, all of the descriptions for alerts say "SURICATA QUIC error on data". Google doesn't find anything for the string. Would somebody please explain to me what this means?

                                    Thanks - Tim

                                    Tim:
                                    QUIC is a new web transport protocol based on UDP instead of TCP. Some basic info can be found here: https://en.wikipedia.org/wiki/QUIC.

                                    You are seeing those messages because the Suricata built-in Events Rules are enabled. Those are meant to be "informational" rules. They just tell you some particular traffic type is present. That does not mean the traffic is harmful. There is a lot of QUIC out there now, and Suricata is just saying "I see it!". The QUIC rules and detection logic were added to the 7.x branch of Suricata by its upstream developers.

                                    I recommend you go to the CATEGORIES tab and turn off nearly all of the Suricata built-in events rules. Or switch to Block on DROPs Only mode and use SID MGMT tab features to selectively set only some rules or rule categories to DROP (block) traffic and leave the others at their default of ALERT. That will prevent any nuiscan blocks from the information Events Rules. Search the forum here and you will find several posts, including some Sticky Posts at the top of this sub-forum, describing how to do this.

                                    T 1 Reply Last reply Reply Quote 1
                                    • T
                                      tim_co @bmeeks
                                      last edited by

                                      @bmeeks

                                      Cool. Thanks for the information. It is greatly appreciated.

                                      1 Reply Last reply Reply Quote 0
                                      • T tim_co referenced this topic on
                                      • V
                                        Vollans @Bismarck
                                        last edited by

                                        @Bismarck said in Suricata process dying due to hyperscan problem:

                                        @bmeeks

                                        1. Intel(R) Xeon(R) CPU E5-2667 and Intel(R) Core(TM) i5-4460 working, Intel(R) Celeron(R) N5105 is not.

                                        I’m running a N5105, and it’s running on mine with no problem. It was yesterday on 2.7.0 and overnight on 2.7.1

                                        BismarckB 1 Reply Last reply Reply Quote 0
                                        • BismarckB
                                          Bismarck @Vollans
                                          last edited by Bismarck

                                          @Vollans said in Suricata process dying due to hyperscan problem:

                                          Intel(R) Celeron(R) N5105

                                          The only difference is the machine with the Intel N5105 CPU also has Intel NICs (igc), the othere 2 have broadcoms (bge). I guess thats why they behave different.

                                          Do we see a pattern here?

                                          bmeeksB 1 Reply Last reply Reply Quote 0
                                          • bmeeksB
                                            bmeeks @Bismarck
                                            last edited by

                                            @Bismarck said in Suricata process dying due to hyperscan problem:

                                            @Vollans said in Suricata process dying due to hyperscan problem:

                                            Intel(R) Celeron(R) N5105

                                            The only difference is the machine with the Intel N5105 CPU also has Intel NICs (igc), the othere 2 have broadcoms (bge). I guess thats why they behave different.

                                            Do we see a pattern here?

                                            I can't see any scenario where the type of NIC hardware would have anything to do with Hyperscan. That technology is purely a thing within the CPU. It pre-compiles regex patterns for faster matching using special CPU opcodes that only Intel CPUs have. That's why Hyperscan does not work on non-Intel processors.

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