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    some services show can't start

    Scheduled Pinned Locked Moved Plus 23.09 Development Snapshots (Retired)
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      So you have added some static routes via WAN and traffic is not following those? How are you adding them?

      Does it go out via the wg gateway incorrectly?

      1 Reply Last reply Reply Quote 0
      • H
        hannesclp
        last edited by

        I am having similar issues on the 2.7.1 concerning wireguard. I am using as a lab environment at home. It is a fresh install in which I restored from a previous backup. The wireguard service does not start and I am unable to manually start it.

        I am a bit concerned about updating our company firewalls which are currently running on 23.05.1 since we heavily rely on wireguard tunnels. Quite a few sites are quite far away to drive if we face a major failure.

        The log includes the following errors:

        Nov 19 17:30:28	php-cgi	467	rc.bootup: The command '/sbin/route -n6 get 'default' 2>/dev/null | /usr/bin/egrep 'flags: <.*PROTO.*>'' returned exit code '1', the output was ''
Nov 19 17:30:36	php_wg	82338	/usr/local/pkg/wireguard/includes/wg_service.inc: The command '/sbin/route -n6 get 'default' 2>/dev/null | /usr/bin/egrep 'flags: <.*PROTO.*>'' returned exit code '1', the output was ''
Nov 19 17:30:36	php_wg	82338	/usr/local/pkg/wireguard/includes/wg_service.inc: Configuration Change: (system): [pfSense-pkg-WireGuard] Applied package default settings as necessary.
Nov 19 17:30:35	php_wg	82338	/usr/local/pkg/wireguard/includes/wg_service.inc: Configuration Change: (system): [pfSense-pkg-WireGuard] Installed Unbound ACL group (WireGuard).
Nov 19 17:30:35	php_wg	82338	/usr/local/pkg/wireguard/includes/wg_service.inc: Configuration Change: (system): [pfSense-pkg-WireGuard] De-installed Unbound ACL group (WireGuard).
Nov 19 17:30:35	check_reload_status	432	Syncing firewall
Nov 19 17:30:35	php_wg	82338	/usr/local/pkg/wireguard/includes/wg_service.inc: Configuration Change: (system): [pfSense-pkg-WireGuard] Installed interface group (WireGuard).
Nov 19 17:30:35	check_reload_status	432	Syncing firewall
Nov 19 17:30:35	php_wg	82338	/usr/local/pkg/wireguard/includes/wg_service.inc: Configuration Change: (system): [pfSense-pkg-WireGuard] De-installed interface group (WireGuard).
Nov 19 17:30:35	php_wg	82338	/usr/local/pkg/wireguard/includes/wg_service.inc: Configuration Change: (system): [pfSense-pkg-WireGuard] Installed earlyshellcmd(s).
Nov 19 17:30:35	php_wg	82338	/usr/local/pkg/wireguard/includes/wg_service.inc: Configuration Change: (system): [pfSense-pkg-WireGuard] De-installed earlyshellcmd(s).
Nov 19 17:30:35	kernel		tun_wg0: link state changed to UP
Nov 19 17:30:35	kernel		wg1: changing name to 'tun_wg0'
Nov 19 17:30:35	php_wg	82338	/usr/local/pkg/wireguard/includes/wg_service.inc: Configuration Change: (system): [pfSense-pkg-WireGuard] Applied package default settings as necessary.
Nov 19 17:30:35	php_wg	82338	/usr/local/pkg/wireguard/includes/wg_service.inc: Configuration Change: (system): [pfSense-pkg-WireGuard] Installed Unbound ACL group (WireGuard).
Nov 19 17:30:35	php_wg	82338	/usr/local/pkg/wireguard/includes/wg_service.inc: Configuration Change: (system): [pfSense-pkg-WireGuard] De-installed Unbound ACL group (WireGuard).
Nov 19 17:30:35	php_wg	82338	/usr/local/pkg/wireguard/includes/wg_service.inc: Configuration Change: (system): [pfSense-pkg-WireGuard] Installed interface group (WireGuard).
Nov 19 17:30:35	php_wg	82338	/usr/local/pkg/wireguard/includes/wg_service.inc: Configuration Change: (system): [pfSense-pkg-WireGuard] De-installed interface group (WireGuard).
Nov 19 17:30:35	php_wg	82338	/usr/local/pkg/wireguard/includes/wg_service.inc: Configuration Change: (system): [pfSense-pkg-WireGuard] Installed earlyshellcmd(s).
Nov 19 17:30:35	php_wg	82338	/usr/local/pkg/wireguard/includes/wg_service.inc: Configuration Change: (system): [pfSense-pkg-WireGuard] De-installed earlyshellcmd(s).
Nov 19 17:30:35	kernel		wg0: changing name to 'tun_wg1'
Nov 19 17:30:35	php_wg	82338	/usr/local/pkg/wireguard/includes/wg_service.inc: Configuration Change: (system): [pfSense-pkg-WireGuard] Applied package default settings as necessary.
Nov 19 17:30:35	php_wg	82338	/usr/local/pkg/wireguard/includes/wg_service.inc: Configuration Change: (system): [pfSense-pkg-WireGuard] Installed Unbound ACL group (WireGuard).
Nov 19 17:30:35	php_wg	82338	/usr/local/pkg/wireguard/includes/wg_service.inc: Configuration Change: (system): [pfSense-pkg-WireGuard] De-installed Unbound ACL group (WireGuard).
Nov 19 17:30:35	php_wg	82338	/usr/local/pkg/wireguard/includes/wg_service.inc: Configuration Change: (system): [pfSense-pkg-WireGuard] Installed interface group (WireGuard).
Nov 19 17:30:35	php_wg	82338	/usr/local/pkg/wireguard/includes/wg_service.inc: Configuration Change: (system): [pfSense-pkg-WireGuard] De-installed interface group (WireGuard).
Nov 19 17:30:35	php_wg	82338	/usr/local/pkg/wireguard/includes/wg_service.inc: Configuration Change: (system): [pfSense-pkg-WireGuard] Installed earlyshellcmd(s).
Nov 19 17:30:35	php_wg	82338	/usr/local/pkg/wireguard/includes/wg_service.inc: Configuration Change: (system): [pfSense-pkg-WireGuard] De-installed earlyshellcmd(s).
Nov 19 17:30:35	kernel		tun_wg0: link state changed to DOWN
Nov 19 17:30:34	kernel		tun_wg1: link state changed to DOWN
Nov 19 17:30:34	php-fpm	18459	/rc.start_packages: Configuration Change: (system): [pfSense-pkg-WireGuard] Applied package default settings as necessary.
Nov 19 17:30:34	php-fpm	18459	/rc.start_packages: Configuration Change: (system): [pfSense-pkg-WireGuard] Installed Unbound ACL group (WireGuard).
Nov 19 17:30:34	php-fpm	18459	/rc.start_packages: Configuration Change: (system): [pfSense-pkg-WireGuard] De-installed Unbound ACL group (WireGuard).
Nov 19 17:30:34	php-fpm	18459	/rc.start_packages: Configuration Change: (system): [pfSense-pkg-WireGuard] Installed interface group (WireGuard).
Nov 19 17:30:34	php-fpm	18459	/rc.start_packages: Configuration Change: (system): [pfSense-pkg-WireGuard] De-installed interface group (WireGuard).
Nov 19 17:30:34	check_reload_status	432	Syncing firewall
Nov 19 17:30:34	php-fpm	18459	/rc.start_packages: Configuration Change: (system): [pfSense-pkg-WireGuard] Installed earlyshellcmd(s).
Nov 19 17:30:34	check_reload_status	432	Syncing firewall
Nov 19 17:30:34	php-fpm	18459	/rc.start_packages: Configuration Change: (system): [pfSense-pkg-WireGuard] De-installed earlyshellcmd(s).
Nov 19 17:30:34	php-fpm	18459	/rc.start_packages: Restarting/Starting all packages.
Nov 19 17:30:43	php-fpm	86806	/rc.start_packages: Configuration Change: (system): [pfSense-pkg-WireGuard] Applied package default settings as necessary.
Nov 19 17:30:43	php-fpm	86806	/rc.start_packages: Configuration Change: (system): [pfSense-pkg-WireGuard] Installed Unbound ACL group (WireGuard).
Nov 19 17:30:43	php-fpm	86806	/rc.start_packages: Configuration Change: (system): [pfSense-pkg-WireGuard] De-installed Unbound ACL group (WireGuard).
Nov 19 17:30:43	php-fpm	86806	/rc.start_packages: Configuration Change: (system): [pfSense-pkg-WireGuard] Installed interface group (WireGuard).
Nov 19 17:30:43	php-fpm	86806	/rc.start_packages: Configuration Change: (system): [pfSense-pkg-WireGuard] De-installed interface group (WireGuard).
Nov 19 17:30:43	check_reload_status	432	Syncing firewall
Nov 19 17:30:43	php-fpm	86806	/rc.start_packages: Configuration Change: (system): [pfSense-pkg-WireGuard] Installed earlyshellcmd(s).
Nov 19 17:30:43	check_reload_status	432	Syncing firewall
Nov 19 17:30:43	php-fpm	86806	/rc.start_packages: Configuration Change: (system): [pfSense-pkg-WireGuard] De-installed earlyshellcmd(s).
Nov 19 17:30:43	php-fpm	86806	/rc.start_packages: Restarting/Starting all packages.
Nov 19 17:30:42	syslogd		kernel boot file is /boot/kernel/kernel
Nov 19 17:30:42	syslogd		exiting on signal 15
Nov 19 17:30:42	kernel		done.

        Interesting is that everything runs fine as soon as I dis- and re-enable one of the wireguard interfaces. Maybe that is some kind of help?

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Hmm, the only thing that actually looks like an error there is that route command and that could be because it's run at boot.

          What new errors do you see if you try to start the service after boot?

          What if you manually run: /sbin/route -n6 get 'default'

          Steve

          H 1 Reply Last reply Reply Quote 0
          • H
            hannesclp @stephenw10
            last edited by

            @stephenw10
            First of all thanks for your almost instant reply :-)

            @stephenw10 said in some services show can't start:

            What if you manually run: /sbin/route -n6 get 'default'

            route: route has not been found: No error: 0

            We do not have a default gateway IPv6 set though - we solely use IPv4 for our uplinks.

            @stephenw10 said in some services show can't start:

            What new errors do you see if you try to start the service after boot?
            Actually none in the logs at least and none in the gui as well. Do you want me to check out a certain log?

            Interesting enough is that wireguard is actually working and I can ping the wg host on the other side. Pfsense just doesn't bring up the gateway for the static routes since the wireguard service is down.

            [2.7.1-RELEASE][admin@labgate]/root: ps aux | grep php_wg
root    63787   0.0  0.1  12752   2388  0  S+   21:07     0:00.00 grep php_wg
[2.7.1-RELEASE][admin@labgate]/root:
            H 1 Reply Last reply Reply Quote 0
            • H
              hannesclp @hannesclp
              last edited by

              Update on the wirguard issue:

              I am pretty sure I hit bug #14613 (https://redmine.pfsense.org/issues/14613).

              The wireguard gui part is not responsive and cannot be started.

              [2.7.1-RELEASE][admin@labgate]/root: fstat /var/run/wireguardd.pid
USER     CMD          PID   FD MOUNT      INUM MODE         SZ|DV R/W NAME
root     dpinger    59313   10 /var/run     57 -rw-r--r--       5 rw  /var/run/wireguardd.pid
root     dpinger    58892   10 /var/run     57 -rw-r--r--       5 rw  /var/run/wireguardd.pid
root     dpinger    58557   10 /var/run     57 -rw-r--r--       5 rw  /var/run/wireguardd.pid

              As soon as I do a

              [2.7.1-RELEASE][admin@labgate]/root: /usr/local/bin/php_wg -f /usr/local/pkg/wireguard/includes/wg_service.inc stop

              I can start the wireguard gui through the webinterface and php_wg is running:

              [2.7.1-RELEASE][admin@labgate]/root: ps aux | grep php_wg
root    61681   0.0  2.3  68272  46144  -  Ss   21:47    0:00.06 php_wg: WireGuard service (php_wg)
root    23988   0.0  0.1  12752   2392  0  S+   21:51    0:00.00 grep php_wg
              1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Ah, interesting. But you only saw this after upgrading to 2.7.1?

                This should probably be in a new thread.

                H 1 Reply Last reply Reply Quote 0
                • H
                  hannesclp @stephenw10
                  last edited by

                  @stephenw10
                  Actually it is a fresh install of 2.7.0 and I restored from a backup. Since I immediately updated to 2.7.1 I cannot really tell. Everything worked until the first reboot…

                  1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Ah, well it would be interesting to test that if you can. If this is a new issue in 2.7.1 it's probably not the same as the one you linked to.

                    H 1 Reply Last reply Reply Quote 0
                    • H
                      hannesclp @stephenw10
                      last edited by

                      @stephenw10
                      I will give it a try and reinstall the machine. Maybe its the same bug in 2.7.0 and 2.7.1…

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        It probably is. In which case we have somewhere to start digging and more data points to pin it down. Otherwise if it's a regression in 2.7.1 we need to know about it.

                        H 1 Reply Last reply Reply Quote 0
                        • H
                          hannesclp @stephenw10
                          last edited by

                          @stephenw10
                          I just checked the 2.7.0 as well. The same error occurs after it's first restart. php-wg is offline but wireguard itself seems to be working.

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Ok so it likely is that same issue. You should add any notes you have there.

                            H 1 Reply Last reply Reply Quote 0
                            • H
                              hannesclp @stephenw10
                              last edited by

                              @stephenw10
                              Unfortunately I don't have much more to offer. If you want to have a look at the machine just pm me ;-)

                              1 Reply Last reply Reply Quote 0
                              • yon 0Y
                                yon 0 @stephenw10
                                last edited by

                                @stephenw10

                                pfSense-repoc
                                pfSense-repoc: failed to fetch the repo data
                                failed to read the repo data.
                                pkg-static update
                                Updating pfSense-core repository catalogue...
                                pkg-static: No SRV record found for the repo 'pfSense-core'
                                pkg-static: An error occured while fetching package
                                pkg-static: packagesite URL error for pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_09_amd64-core/meta.txz -- pkg+:// implies SRV mirror type
                                repository pfSense-core has no meta file, using default settings
                                pkg-static: packagesite URL error for pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_09_amd64-core/packagesite.pkg -- pkg+:// implies SRV mirror type
                                pkg-static: packagesite URL error for pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_09_amd64-core/packagesite.txz -- pkg+:// implies SRV mirror type
                                Unable to update repository pfSense-core
                                Updating pfSense repository catalogue...
                                pkg-static: No SRV record found for the repo 'pfSense'
                                pkg-static: An error occured while fetching package
                                pkg-static: packagesite URL error for pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_09_amd64-pfSense_plus_v23_09/meta.txz -- pkg+:// implies SRV mirror type
                                repository pfSense has no meta file, using default settings
                                pkg-static: packagesite URL error for pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_09_amd64-pfSense_plus_v23_09/packagesite.pkg -- pkg+:// implies SRV mirror type
                                pkg-static: packagesite URL error for pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_09_amd64-pfSense_plus_v23_09/packagesite.txz -- pkg+:// implies SRV mirror type
                                Unable to update repository pfSense
                                Error updating repositories!

                                yon 0Y stephenw10S 2 Replies Last reply Reply Quote 0
                                • yon 0Y
                                  yon 0 @yon 0
                                  last edited by

                                  Crash report begins. Anonymous machine information:

                                  amd64
                                  14.0-CURRENT
                                  FreeBSD 14.0-CURRENT amd64 1400094 #0 plus-RELENG_23_09-n256163-2763857e770: Wed Nov 1 21:18:24 UTC 2023 root@freebsd:/var/jenkins/workspace/pfSense-Plus-snapshots-23_09-main/obj/amd64/WrS3lKLo/var/jenkins/workspace/pfSense-Plus-snapshots-23_09-main/

                                  Crash report details:

                                  PHP Errors:
                                  [12-Dec-2023 20:23:00 Asia/Shanghai] PHP Fatal error: Unable to start pfSense module in Unknown on line 0
                                  [12-Dec-2023 20:23:01 Asia/Shanghai] PHP Fatal error: Unable to start pfSense module in Unknown on line 0
                                  [12-Dec-2023 20:23:08 Asia/Shanghai] PHP Fatal error: Unable to start pfSense module in Unknown on line 0
                                  [12-Dec-2023 20:23:34 Asia/Shanghai] PHP Fatal error: Unable to start pfSense module in Unknown on line 0
                                  [12-Dec-2023 20:24:00 Asia/Shanghai] PHP Fatal error: Unable to start pfSense module in Unknown on line 0
                                  [12-Dec-2023 20:24:36 Asia/Shanghai] PHP Fatal error: Unable to start pfSense module in Unknown on line 0
                                  [12-Dec-2023 20:25:00 Asia/Shanghai] PHP Fatal error: Unable to start pfSense module in Unknown on line 0
                                  [12-Dec-2023 20:25:05 Asia/Shanghai] PHP Fatal error: Unable to start pfSense module in Unknown on line 0
                                  [12-Dec-2023 20:25:38 Asia/Shanghai] PHP Fatal error: Unable to start pfSense module in Unknown on line 0
                                  [12-Dec-2023 20:26:00 Asia/Shanghai] PHP Fatal error: Unable to start pfSense module in Unknown on line 0
                                  [12-Dec-2023 20:26:40 Asia/Shanghai] PHP Fatal error: Unable to start pfSense module in Unknown on line 0
                                  [12-Dec-2023 20:27:00 Asia/Shanghai] PHP Fatal error: Unable to start pfSense module in Unknown on line 0
                                  [12-Dec-2023 20:27:42 Asia/Shanghai] PHP Fatal error: Unable to start pfSense module in Unknown on line 0
                                  [12-Dec-2023 20:28:00 Asia/Shanghai] PHP Fatal error: Unable to start pfSense module in Unknown on line 0
                                  [12-Dec-2023 20:28:44 Asia/Shanghai] PHP Fatal error: Unable to start pfSense module in Unknown on line 0
                                  [12-Dec-2023 20:29:00 Asia/Shanghai] PHP Fatal error: Unable to start pfSense module in Unknown on line 0
                                  [12-Dec-2023 20:29:46 Asia/Shanghai] PHP Fatal error: Unable to start pfSense module in Unknown on line 0
                                  [12-Dec-2023 20:30:00 Asia/Shanghai] PHP Fatal error: Unable to start pfSense module in Unknown on line 0
                                  [12-Dec-2023 20:30:49 Asia/Shanghai] PHP Fatal error: Unable to start pfSense module in Unknown on line 0
                                  [12-Dec-2023 20:31:00 Asia/Shanghai] PHP Fatal error: Unable to start pfSense module in Unknown on line 0
                                  [12-Dec-2023 20:31:51 Asia/Shanghai] PHP Fatal error: Unable to start pfSense module in Unknown on line 0
                                  [12-Dec-2023 20:32:00 Asia/Shanghai] PHP Fatal error: Unable to start pfSense module in Unknown on line 0
                                  [12-Dec-2023 20:32:53 Asia/Shanghai] PHP Fatal error: Unable to start pfSense module in Unknown on line 0
                                  [12-Dec-2023 20:33:00 Asia/Shanghai] PHP Fatal error: Unable to start pfSense module in Unknown on line 0
                                  [12-Dec-2023 20:33:55 Asia/Shanghai] PHP Fatal error: Unable to start pfSense module in Unknown on line 0
                                  [12-Dec-2023 20:34:00 Asia/Shanghai] PHP Fatal error: Unable to start pfSense module in Unknown on line 0
                                  [12-Dec-2023 20:34:58 Asia/Shanghai] PHP Fatal error: Unable to start pfSense module in Unknown on line 0
                                  [12-Dec-2023 20:35:00 Asia/Shanghai] PHP Fatal error: Unable to start pfSense module in Unknown on line 0
                                  [12-Dec-2023 20:36:00 Asia/Shanghai] PHP Fatal error: Unable to start pfSense module in Unknown on line 0
                                  [12-Dec-2023 20:36:00 Asia/Shanghai] PHP Fatal error: Unable to start pfSense module in Unknown on line 0

                                  No FreeBSD crash data found.

                                  1 Reply Last reply Reply Quote 0
                                  • stephenw10S
                                    stephenw10 Netgate Administrator @yon 0
                                    last edited by

                                    @yon-0 said in some services show can't start:

                                    Updating pfSense repository catalogue...
                                    pkg-static: No SRV record found for the repo 'pfSense'
                                    pkg-static: An error occured while fetching package

                                    This is a DNS error. Check pfSense can resolve.

                                    1 Reply Last reply Reply Quote 0
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