Netgate Firmware Version Unknown

DefenderLLC

@stephenw10 Thanks man! At least I'm not the only one having this issue...

stephenw10

Is it not reporting as the correct device somehow? Seems unlikely since that would break a lot more things but:

[24.03-DEVELOPMENT][root@pfSense.home.arpa]/boot: kenv | grep smbios
hint.smbios.0.mem="0x7c51d000"
smbios.bios.reldate="2023-03-17"
smbios.bios.revision="13.5"
smbios.bios.vendor="INSYDE Corp."
smbios.bios.version="CORDOBA-03.00.00.03t"
smbios.chassis.maker="Silicom"
smbios.chassis.serial="xxxxxxxxxxxxxxxxxx"
smbios.chassis.tag="None"
smbios.chassis.type="Other"
smbios.chassis.version="R403"
smbios.memory.enabled="16777216"
smbios.planar.location="Type2 - Board Chassis Location"
smbios.planar.maker="Silicom"
smbios.planar.product="80300-0214-G17"
smbios.planar.serial="xxxxxxxxxx"
smbios.planar.tag="Type2 - Board Asset Tag"
smbios.planar.version="R403"
smbios.socket.enabled="1"
smbios.socket.populated="1"
smbios.system.family="Type1Family"
smbios.system.maker="Netgate"
smbios.system.product="8200"
smbios.system.serial="xxxxxxxxxx"
smbios.system.sku="Not Specified"
smbios.system.uuid="8cecd71f-9693-4131-9872-fdf39ebde037"
smbios.system.version="R403"
smbios.version="3.0"

You may wanbt to obscure your serial/NDI from that output. Assuming it shows it!

DefenderLLC

@stephenw10 Here it the output with my serial numbers removed:

[24.03-DEVELOPMENT][admin@pfSense.home.arpa]/root: kenv | grep smbios
hint.smbios.0.mem="0x7c51d000"
smbios.bios.reldate="2023-03-17"
smbios.bios.revision="13.5"
smbios.bios.vendor="INSYDE Corp."
smbios.bios.version="CORDOBA-03.00.00.03t"
smbios.chassis.maker="Silicom"
smbios.chassis.serial="**REMOVED, BUT WAS HERE**"
smbios.chassis.tag="None"
smbios.chassis.type="Other"
smbios.chassis.version="R311"
smbios.memory.enabled="8388608"
smbios.planar.location="Type2 - Board Chassis Location"
smbios.planar.maker="Silicom"
smbios.planar.product="80300-0214-G01"
smbios.planar.serial="**REMOVED, BUT WAS HERE**"
smbios.planar.tag="Type2 - Board Asset Tag"
smbios.planar.version="R311"
smbios.socket.enabled="1"
smbios.socket.populated="1"
smbios.system.family="Type1Family"
smbios.system.maker="Netgate"
smbios.system.product="6100"
smbios.system.serial="**REMOVED, BUT WAS HERE**"
smbios.system.sku="Not Specified"
smbios.system.uuid="**REMOVED, BUT WAS HERE**"
smbios.system.version="R311"
smbios.version="3.0"
[24.03-DEVELOPMENT][admin@pfSense.home.arpa]/root:

stephenw10

Ok we have replicated it locally and are digging..

DefenderLLC

@stephenw10 Always a good sign! Thank you.

DefenderLLC

Update: this issue is still present through today's daily snapshot:

stephenw10

Ok I think this is a side effect of another issue. Check /boot/loader.conf it should contain the line:
loader_conf_files="/boot/loader.conf.lua"

We have seen that line missing from a few other cases though.

DefenderLLC

@stephenw10 said in Netgate Firmware Version Unknown:

/boot/loader.conf

Definitely not here. Added the entry to the bottom and am rebooting. Standby...

[24.03-DEVELOPMENT][admin@pfSense.home.arpa]/root: cat /boot/loader.conf
kern.cam.boot_delay=10000
kern.ipc.nmbclusters="1000000"
kern.ipc.nmbjumbop="524288"
kern.ipc.nmbjumbo9="524288"
opensolaris_load="YES"
zfs_load="YES"
kern.geom.label.gptid.enable="0"
kern.geom.label.disk_ident.enable="0"
boot_serial="YES"
comconsole_speed="115200"
console="efi"
autoboot_delay="3"
debug.ddb.capture.bufsize="524288"
hw.e6000sw.default_disabled=1
hw.hn.vf_transparent="0"
hw.hn.use_if_start="1"
net.link.ifqmaxlen="128"
machdep.hwpstate_pkg_ctrl="1"
net.pf.states_hashsize="524288"

stephenw10

You can just manually add it. We are still investigating what might have removed it. Or caused it never to have been added.

DefenderLLC

@stephenw10 That did it. Thanks!

stephenw10

Excellent. OK that explains why it showed Unknown. Just need to find out why that line went AWOL!