Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Can ping & traceroute 'pfsense.mydomain.me' but can't access in browser as URL (times out)

    Scheduled Pinned Locked Moved ACME
    23 Posts 3 Posters 7.3k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • johnpozJ
      johnpoz LAYER 8 Global Moderator @phantom99
      last edited by johnpoz

      @phantom99 said in Can ping & traceroute 'pfsense.mydomain.me' but can't access in browser as URL (times out):

      I tried setting internal DNS in Browser, and added internal firewall IP to DNS list for Operating System Network settings.

      huh??

      What dns does your device this browser is running point to??

      If it points to pfsense for dns.. All that is a simple host override.. For example..

      dns.jpg

      If it points to some other dns on your network, you would have to create the record there.

      An intelligent man is sometimes forced to be drunk to spend time with his fools
      If you get confused: Listen to the Music Play
      Please don't Chat/PM me for help, unless mod related
      SG-4860 24.11 | Lab VMs 2.8, 24.11

      1 Reply Last reply Reply Quote 0
      • phantom99P
        phantom99
        last edited by

        Like this?
        Network settings for the Device running the browser
        device DNS settings.png

        Host override in DNS resolver
        pfsense host override.png

        Thx

        johnpozJ 1 Reply Last reply Reply Quote 0
        • johnpozJ
          johnpoz LAYER 8 Global Moderator @phantom99
          last edited by

          @phantom99 you should only have 1 dns in there.. Your pfsense IP... You have no control over which IP your dns client will ask.. What if it asks 8.8.8.8? What is the point of adding multiple entries for other IPs on pfsense? If unbound is down, it would be down on all of them, etc.

          An intelligent man is sometimes forced to be drunk to spend time with his fools
          If you get confused: Listen to the Music Play
          Please don't Chat/PM me for help, unless mod related
          SG-4860 24.11 | Lab VMs 2.8, 24.11

          1 Reply Last reply Reply Quote 1
          • phantom99P
            phantom99
            last edited by

            Removed all but 10.1.20.10 DNS to no avail.
            (And now being past the boundary of my knowledge, a troubleshooting guess)...
            I removed reference to the WANs Gateway. Internet access was understandably not available, but URL access still didn't work. Also noticed I had listen on ports 53/853 in Resolver, so made them blank.
            Still no access.

            johnpozJ 1 Reply Last reply Reply Quote 0
            • johnpozJ
              johnpoz LAYER 8 Global Moderator @phantom99
              last edited by

              @phantom99 does your client resolve the fqdn

              Lets see a simple nslookup on your device your trying to access it with..

              this is first thing to check, if unbound on pfsense is not handing out the IP for the fqdn you want to use - then its never going to work..

              An intelligent man is sometimes forced to be drunk to spend time with his fools
              If you get confused: Listen to the Music Play
              Please don't Chat/PM me for help, unless mod related
              SG-4860 24.11 | Lab VMs 2.8, 24.11

              1 Reply Last reply Reply Quote 0
              • phantom99P
                phantom99
                last edited by

                Here are some nslookup results.

                10.1.20.10
                Server: 10.1.20.10
                Address: 10.1.20.10#53

                10.20.1.10.in-addr.arpa name = pfsense.mydomain.me.

                10.1.20.10
                Server: 10.1.20.10
                Address: 10.1.20.10#53

                10.20.1.10.in-addr.arpa name = pfsense.mydomain.me.

                google.com
                Server: 10.1.20.10
                Address: 10.1.20.10#53

                Non-authoritative answer:
                Name: google.com
                Address: 172.217.167.78

                pfsense.mydomain.me
                Server: 10.1.20.10
                Address: 10.1.20.10#53

                Name: pfsense.mydomain.me
                Address: 10.1.10.10
                Name: pfsense.mydomain.me
                Address: 10.1.20.10

                I don't understand this line:
                10.20.1.10.in-addr.arpa name = pfsense.mydomain.me.

                johnpozJ 1 Reply Last reply Reply Quote 0
                • johnpozJ
                  johnpoz LAYER 8 Global Moderator @phantom99
                  last edited by

                  @phantom99 said in Can ping & traceroute 'pfsense.mydomain.me' but can't access in browser as URL (times out):

                  10.20.1.10.in-addr.arpa name = pfsense.mydomain.me.

                  that is the PTR.. Ie when you look up a IP what is the reverse name set..

                  what are you using? what command are you actually typing? When you do a nslookup it will do a PTR query for the IP of the dns your pointing too.

                  That you don't get an answer to that PTR and you get this

                  Server: 10.1.20.10
                  Address: 10.1.20.10#53
                  

                  Something is messed up.. It should return pfsense name via the PTR, is that not pfsense LAN IP?

                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                  If you get confused: Listen to the Music Play
                  Please don't Chat/PM me for help, unless mod related
                  SG-4860 24.11 | Lab VMs 2.8, 24.11

                  1 Reply Last reply Reply Quote 0
                  • phantom99P
                    phantom99
                    last edited by

                    I just typed in fqdn or LAN ip at the nslookup prompt. (Forgive my lack of expertise here)
                    When I get a minute I will lookup what commands I should use.

                    I have multiple LANS:
                    10.10 (1st physical i/f )
                    20.10 (2nd physical i/f )
                    +3 more

                    I have been setting manual ip on the device accessing the 20.10 LAN as I don’t seem to be able to get from device/ browser to 10.10 I/F even when I set device ip to match i.e. 10.1.10.xx. So i have been accessing via 20.10 and it’s why i set the resolver override to 10.1.20.10.

                    johnpozJ 1 Reply Last reply Reply Quote 0
                    • phantom99P
                      phantom99
                      last edited by

                      pfsense.au61.au -type=ptr
                      Server: 10.1.20.10
                      Address: 10.1.20.10#53

                      Name: pfsense.mydomain.me
                      Address: 10.1.10.10
                      Name: pfsense.mydomain.me
                      Address: 10.1.20.10

                      1 Reply Last reply Reply Quote 0
                      • johnpozJ
                        johnpoz LAYER 8 Global Moderator @phantom99
                        last edited by

                        @phantom99 said in Can ping & traceroute 'pfsense.mydomain.me' but can't access in browser as URL (times out):

                        I have multiple LANS:

                        what is the iP of the one called LAN.. this is pfsense IP address for any PTR lookup

                        pfsense.au61.au -type=ptr

                        That is not a valid ptr lookup.. PTR lookup would be look like this

                        253.9.168.192.in-addr.arpa.

                        look at the sniff of what happens when I do a nslookup

                        $ nslookup www.google.com
                        Server:  sg4860.home.arpa
                        Address:  192.168.9.253
                        
                        Non-authoritative answer:
                        Name:    www.google.com
                        Address:  172.217.0.164
                        

                        ptr.jpg

                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                        If you get confused: Listen to the Music Play
                        Please don't Chat/PM me for help, unless mod related
                        SG-4860 24.11 | Lab VMs 2.8, 24.11

                        1 Reply Last reply Reply Quote 0
                        • phantom99P
                          phantom99
                          last edited by

                          Sorry for lack of response to previous....
                          Once you had commented that something was messed up, I decided to do a clean (re-)install from 2.7.2 img and hopefully stop wasting your time and mine.

                          All I have done so far is:

                          • changed LAN IP and GUI port
                          • In advanced, I have added Alternative hostnames of pfsense.home.arpa and pfsense.mydomain.me
                          • Installed ACME
                          • DNS resolver is enabled
                          • DNS Override: pfsense home.arpa 10.1.10.10
                          • No custom Firewall rules yet/ No NAT entries except Standard 2x WAN Auto rules

                          Current NSLOOKUP response (still returns server as IP only)
                          pfsense.home.arpa -type=ptr
                          Server: 10.1.10.10
                          Address: 10.1.10.10#53

                          Name: pfsense.home.arpa
                          Address: 10.1.10.10

                          I know this is not an interactive tutorial, but... before I attempt creating SSL cert with ACME/LE is there anything in particular I should setup?

                          Just to CONFIRM.... are the following assumptions and outcomes correct:

                          • Change default pfsense.home.arpa hostname to pfsense.mydomain.me
                          • Assume mydomain.me is held at external registrar
                          • Create CNAME record pfsense.mydomain.me at external registrar where domain is held.
                          • Do not assign a public IP A record to mydomain.me (or should I say not necessary if external access not required)
                          • Create an ACME/LE certificate for pfsense.mydomain.me.
                          • Configure new certificate under: System | Advanced | Admin Access | SSL/TLS certificate

                          I should then be able access from the LAN: pfsense.mydomain.me, despite not having a public IP in an A record.

                          Thank you for your time and attention to this issue.

                          Basic Architecture FYI:
                          pfsense arch 1-80.jpg

                          johnpozJ GertjanG 2 Replies Last reply Reply Quote 0
                          • johnpozJ
                            johnpoz LAYER 8 Global Moderator @phantom99
                            last edited by

                            @phantom99 said in Can ping & traceroute 'pfsense.mydomain.me' but can't access in browser as URL (times out):

                            DNS Override: pfsense home.arpa 10.1.10.10

                            it wouldn't be DNS override - it would be HOST override..

                            Any host override would provide a PTR..

                            query.jpg

                            What actual nslookup are you using - does it not do a ptr for the IP your set to your dns? windows nslookup always do this - but maybe your linux client doesn't?

                            nonptr.jpg

                            That could be red herring.. What you should be able to do is do a query for your host override does it return your IP you set, does it do a ptr when you query for it?

                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                            If you get confused: Listen to the Music Play
                            Please don't Chat/PM me for help, unless mod related
                            SG-4860 24.11 | Lab VMs 2.8, 24.11

                            1 Reply Last reply Reply Quote 1
                            • GertjanG
                              Gertjan @phantom99
                              last edited by

                              @phantom99

                              Is this modern networking or just plain wrong :

                              3e09ceb3-f546-4e5f-b658-4bd7ed171f06-image.png

                              No "help me" PM's please. Use the forum, the community will thank you.
                              Edit : and where are the logs ??

                              johnpozJ 1 Reply Last reply Reply Quote 0
                              • johnpozJ
                                johnpoz LAYER 8 Global Moderator @Gertjan
                                last edited by

                                @Gertjan hahaha - I took that is he was just rying to obfuscate his actual IP space.. if rfc1918 never understand that.. but prob something like rfc1918.10.10/24 and rfc1918.20.10/24 for his other interface.. And was just wanting to show he has multiple networks.. Sure hope that switch is vlan capable and setup correctly.

                                An intelligent man is sometimes forced to be drunk to spend time with his fools
                                If you get confused: Listen to the Music Play
                                Please don't Chat/PM me for help, unless mod related
                                SG-4860 24.11 | Lab VMs 2.8, 24.11

                                1 Reply Last reply Reply Quote 0
                                • phantom99P
                                  phantom99
                                  last edited by

                                  I have replicated all the same steps and seem to get the same responses except for the very first one where the nslookup server is IP not domain.

                                  Screen Shot 2024-03-26 at 11.30.31 pm.png

                                  Here is where server is IP only
                                  Screen Shot 2024-03-26 at 11.36.31 pm.png

                                  Using same dummy Host override (IP is not in the LAN range)
                                  Screen Shot 2024-03-26 at 11.38.09 pm.png

                                  dig on "any" host override.
                                  Screen Shot 2024-03-26 at 11.41.06 pm.png

                                  Screen Shot 2024-03-26 at 11.42.59 pm.png

                                  Right - I never did answer that question, sorry about that. I am using NSLOOKUP in interactive mode via Terminal on MAC OSX v12

                                  Screen Shot 2024-03-26 at 11.44.01 pm.png

                                  I believe the above screenshots answer the final questions:

                                  @johnpoz said in Can ping & traceroute 'pfsense.mydomain.me' but can't access in browser as URL (times out):

                                  query for your host override does it return your IP you set

                                  The "any" Host override is returned from dig pfsense.mydomain.me as 10.1.10.1 (not a valid LAN address - proving it came from override settings)

                                  @johnpoz said in Can ping & traceroute 'pfsense.mydomain.me' but can't access in browser as URL (times out):

                                  does it do a ptr when you query for it?

                                  dig -x 10.1.10.1 returns PTR pfsense.mydomain.me


                                  And now for the embarrassing answers:
                                  YOU: it wouldn't be DNS override - it would be HOST override..
                                  ME: My bad. Wrong terminology.

                                  @Gertjan said in Can ping & traceroute 'pfsense.mydomain.me' but can't access in browser as URL (times out):

                                  Is this modern networking or just plain wrong :

                                  There's two parts to this:

                                  1. Yes it was kind of obfuscation, but more so trying to simplify the diag; as I'd previously disclosed the first half anyway. Admittedly never added the /24.
                                  2. The second part is my true moment of stupidity. Two LAN connections going to the same switch. (In my part defense I only had DHCP on LAN, and I manually set my my client IP to match LAN not OPT1 and there were no other clients on either LAN interface yet.) Haven't got into VLANs yet, so the stupidity would have kicked in had I proceeded with trying to get that to work. Thanks @Gertjan for bringing this to the surface.

                                  Revised diag. ;)
                                  pfsense arch v2-80.jpg

                                  johnpozJ 1 Reply Last reply Reply Quote 0
                                  • johnpozJ
                                    johnpoz LAYER 8 Global Moderator @phantom99
                                    last edited by

                                    @phantom99 well it seems your nslookup just isn't doing a ptr for the IP you have set, but that is something on the nslookup client..

                                    I rarely use nslookup to be honest, I am a dig guy.. but many windows machines I might be on don't have dig installed, like my personal machines. And they always do a ptr out of the gate.

                                    So that was just red herring it seems, my bad - but clearly your A and PTR queries are returning your setting for that record - so what is not working exactly?

                                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                                    If you get confused: Listen to the Music Play
                                    Please don't Chat/PM me for help, unless mod related
                                    SG-4860 24.11 | Lab VMs 2.8, 24.11

                                    1 Reply Last reply Reply Quote 0
                                    • phantom99P
                                      phantom99
                                      last edited by phantom99

                                      I can't seem to address pfsense machine using FQDN or Hostname, only IP.
                                      Mainly, I wanted to be able to establish a secure connection by using a FQDN/SSL connection without browser warnings.
                                      Despite having established a cert with ACME/LE I can't address with a cert/FQDN.

                                      The SSL cert almost seem to become secondary to the problem that I can only address pfsense with IP address and not by hostname (or FQDN).

                                      (Hope of stated all this clearly and correctly.)

                                      I keep thinking I am missing something really basic.

                                      Am I right in thinking I need to get hostname addressing working and then subsequently create a cert to enable SSL/FQDN?

                                      Screen Shot 2024-03-27 at 1.16.21 am.png

                                      johnpozJ 1 Reply Last reply Reply Quote 0
                                      • johnpozJ
                                        johnpoz LAYER 8 Global Moderator @phantom99
                                        last edited by

                                        @phantom99 and that screams your browser is not using your dns, ie its using doh.. Because clearly your OS just doing a query for that resomves it to the ip

                                        So from you cmd line on your os when you do a ping pfsense.home.arpa it comes back with that IP right.

                                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                                        If you get confused: Listen to the Music Play
                                        Please don't Chat/PM me for help, unless mod related
                                        SG-4860 24.11 | Lab VMs 2.8, 24.11

                                        phantom99P 1 Reply Last reply Reply Quote 0
                                        • phantom99P
                                          phantom99 @johnpoz
                                          last edited by

                                          @johnpoz Yup.

                                          phantom@MAC-client ~ % ping pfsense.home.arpa
                                          PING pfsense.home.arpa (192.168.10.10): 56 data bytes
                                          64 bytes from 192.168.10.10: icmp_seq=0 ttl=64 time=0.431 ms
                                          64 bytes from 192.168.10.10: icmp_seq=1 ttl=64 time=0.580 ms

                                          And yet...
                                          Through DHCP: DNS server is set to LAN
                                          Search domain: home.arpa
                                          cmd line OS ping hostname.png

                                          ********** STOP PRESS ***************
                                          You have solved this!!

                                          OM*G - After a clean install, I somehow knew there was something basic at the heart of this. Of course it takes knowledge and expertise to narrow down on where the issue might lie.
                                          And that is what you have done.
                                          On top of that, you have had the patience and grace to stick this out and not fob me off, whilst undoubtedly doing the same for many others.
                                          I am most grateful.

                                          I now can access (firstly using hostname), and now also FQDN.
                                          Without security warnigns of course. ;)

                                          I suspect there was something else I had clutzed that started this entire thread....prior to the clean re-build , but again it was your help that guided me to the right place.

                                          After your definitive statement that it was Browser not using pfsense DNS, I found I could access using hostname on others browsers - Safari, Chrome, but had been using Brave. Somehwere down the line I suspect I had followed a tip on Privacy of DNS searches and changed Braves security/DNS settings to use OpenDNS. (Embarrassed. )

                                          For completeness I am posting the Brave setting.
                                          Thanks again, @johnpoz you are a legend and DNS God. <Nows, tips hat and swirls hand in a manner fit to introduce a King>

                                          Brave DNS setting on OpenDNS.png

                                          Brave DNS selection to OS.png

                                          Finally, I hope this is not considered a waste of your time. You have taught me quite a bit along the way

                                          johnpozJ 1 Reply Last reply Reply Quote 0
                                          • johnpozJ
                                            johnpoz LAYER 8 Global Moderator @phantom99
                                            last edited by

                                            @phantom99 just glad you got it sorted.. I could talk for hours and hours about dns ;)

                                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                                            If you get confused: Listen to the Music Play
                                            Please don't Chat/PM me for help, unless mod related
                                            SG-4860 24.11 | Lab VMs 2.8, 24.11

                                            1 Reply Last reply Reply Quote 1
                                            • First post
                                              Last post
                                            Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.