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    Vlan Config and firewall rules

    Scheduled Pinned Locked Moved Firewalling
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    • W Offline
      wapabeti
      last edited by

      Hello
      I am new to pfsense nor am I an IT specialist so my my apologies if the problem I will straight forward to some of you.
      I have a netgate 2100 with vlans configured, two internet sources fibre as primary and Starlink as backup and Unifi switches. On one of Vlans are some devices connected but when I added a new device about 6 weeks ago I noted a peculiar behaviour with the new device. Every 18-19 hours the device would reboot. Initially I thought that it was a problem with the new device and after numerous back and forth with the device customer service nothing seemed to resolve this problem and conclude that they may be an inherent factory fault. 3 days ago I got a new but similar device and like the the first device, after 18 hrs it rebooted. I must mention that I tried a lot of things in trying to trouble shoot the problem with the exception of the netgate 2100. So with the second device behaving like the first, I decided to move the two device to an LTE router, and itโ€™s been more than 38 hours and non of the two have rebooted. The only conclusion I have come to is that maybe vlan config was not done properly but I have no idea where to start from.

      J S 2 Replies Last reply Reply Quote 0
      • J Offline
        Jarhead @wapabeti
        last edited by

        @wapabeti Would help if you gave some info.

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        • S Offline
          SteveITS Rebel Alliance @wapabeti
          last edited by

          @wapabeti I canโ€™t see a scenario where a router or network can cause a device to reboot by itself. Maybe a ground loop wiring problem?

          Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
          When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
          Upvote ๐Ÿ‘ helpful posts!

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          • W Offline
            wapabeti @Jarhead
            last edited by

            @Jarhead what additional info would you require?

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            • W Offline
              wapabeti @SteveITS
              last edited by

              @SteveITS what I have notice is that at the precise time, I am unable to access the device using the IP address, but when I log into pfsense web GUI I can still see the IP, the device reboots due to lost if IP address.

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              • S Offline
                SteveITS Rebel Alliance @wapabeti
                last edited by

                @wapabeti Are you using Kea DHCP, which, despite the warning banner in pfSense, is in "feature preview" and incomplete? If so I'd start by switching back.

                Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
                Upvote ๐Ÿ‘ helpful posts!

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                • W Offline
                  wapabeti @SteveITS
                  last edited by

                  @SteveITS yes I am, kindly asking for instruction on how I can revert back.

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                  • S Offline
                    SteveITS Rebel Alliance @wapabeti
                    last edited by

                    @wapabeti
                    https://docs.netgate.com/pfsense/en/latest/releases/2-7-1.html#kea-dhcp-server-feature-preview-now-available
                    "Administrators can easily switch between ISC DHCPD and Kea by navigating to System > Advanced, Networking tab and changing the new Server Backend setting in the DHCP Options section."

                    Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                    When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
                    Upvote ๐Ÿ‘ helpful posts!

                    W 2 Replies Last reply Reply Quote 0
                    • W Offline
                      wapabeti @SteveITS
                      last edited by

                      @SteveITS Noted and I have switched back and will observe.

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                      • W Offline
                        wapabeti @SteveITS
                        last edited by

                        @SteveITS Undate, this did not work

                        S 1 Reply Last reply Reply Quote 0
                        • S Offline
                          SteveITS Rebel Alliance @wapabeti
                          last edited by

                          @wapabeti If you think it's a DHCP issue is there anything in the pfSense DHCP log? Or a log on the device about why it's losing its IP? (which is what I understood you to say)

                          Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                          When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
                          Upvote ๐Ÿ‘ helpful posts!

                          W 1 Reply Last reply Reply Quote 0
                          • W Offline
                            wapabeti @SteveITS
                            last edited by

                            @SteveITS Good day my sincere apologies for replying late, I had travelled and had no access to my network,I have upload screenshot of the Logs, 10.11.70.55 is the device in question and the logs are during the dropout. Hope this can provide more info

                            IMG_0017.png IMG_0016.png IMG_0015.png

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                            • S Offline
                              SteveITS Rebel Alliance @wapabeti
                              last edited by

                              @wapabeti So it's repeatedly reassigning the same IP? That was a problem in the very early phase of 23.09 as I recall, and fixed for not-early-upgraders and for all in 23.09.1. Are you on 23.09.1?
                              https://docs.netgate.com/pfsense/en/latest/releases/23-09-1.html#dhcp-ipv4

                              Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                              When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
                              Upvote ๐Ÿ‘ helpful posts!

                              W 1 Reply Last reply Reply Quote 0
                              • W Offline
                                wapabeti @SteveITS
                                last edited by

                                @SteveITS Good day am on 23.09.1, is there a way around this this issue?

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