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    10%-40% Packet Loss When Somebody On Network Streams Video

    Scheduled Pinned Locked Moved Virtualization
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    • johnpozJ
      johnpoz LAYER 8 Global Moderator @SteveITS
      last edited by johnpoz

      Yeah realtek not known for being all that great, but that being said I have some usb2.5ge interfaces and work fine but one is windows and the other end is also a usb2.5 in a synology nas with a 3rd party driver written for it.

      And I pump lots and lots of data over them.. lots!!

      But lots of issues seen here on forums with realtek or just usb in general not something would choose to use at all.

      An intelligent man is sometimes forced to be drunk to spend time with his fools
      If you get confused: Listen to the Music Play
      Please don't Chat/PM me for help, unless mod related
      SG-4860 24.11 | Lab VMs 2.8, 24.11

      1 Reply Last reply Reply Quote 0
      • M
        michmoor LAYER 8 Rebel Alliance @johnpoz
        last edited by

        @johnpoz
        Do not kill states on gateway failure (Default) setting. Do not sure that’s in play here

        Firewall: NetGate,Palo Alto-VM,Juniper SRX
        Routing: Juniper, Arista, Cisco
        Switching: Juniper, Arista, Cisco
        Wireless: Unifi, Aruba IAP
        JNCIP,CCNP Enterprise

        tictagT 1 Reply Last reply Reply Quote 0
        • tictagT
          tictag @michmoor
          last edited by

          @michmoor
          I'll try that tonight (when everybody has gone home). I'm also going to try a bare-metal install as a hail-Mary.

          Does anybody have any ideas as to why this would only happen with video streaming data? I mean packets are packets to a firewall, right?

          The only differences I can think of between video data and, say, web data is a different TCP port and such traffic is likely tagged with higher priority QoS markers. But http and https both have different TCP ports and audio traffic would likely have even higher QoS markers and that is unaffected.

          This fault just boggles my mind 🤯

          Oh, I found something else out last night, incoming video does NOT cause this issue, only outgoing, so, for example, you could be viewing 10 people's video streams in a Zoom/Teams meeting just fine, but as soon as you turn your camera on, it blows up.

          tictagT 1 Reply Last reply Reply Quote 0
          • tictagT
            tictag @tictag
            last edited by

            Update: so I bought a new SSD and installed pfSence onto bare metal and ... it works perfectly!! No issues at all, video streaming working fine in both directions, CPU usage doesn't move off 1%, Memory doesn't move off 4%, zero packet loss, RTT 0.6ms, RTTsd 0.1ms. Even maxing out my WAN at 100Mbs, ping times only increase by 10ms.

            So this is without any doubt whatsoever, a Proxmox issue. Maybe a driver issue with the external USB Ethernet adapter?

            Can you install device drivers in Linux or are they all built into the kernel?

            johnpozJ 1 Reply Last reply Reply Quote 0
            • johnpozJ
              johnpoz LAYER 8 Global Moderator @tictag
              last edited by

              @tictag you can for sure add drivers to linux.. modprobe, etc. You can always normally recompile the kernal.. Keep in mind pfsense isn't linux.. So take your talking about adding or changing the driver(s) in proxmox.

              I use to be a big fan of running pfsense as vm many years ago, but once I went to its own hardware - it is much nicer and easier.. Sure you could take snapshots for backups and switch versions real easy with a vm.. But having its own hardware is better solution to be honest just all the way around.

              An intelligent man is sometimes forced to be drunk to spend time with his fools
              If you get confused: Listen to the Music Play
              Please don't Chat/PM me for help, unless mod related
              SG-4860 24.11 | Lab VMs 2.8, 24.11

              A tictagT 2 Replies Last reply Reply Quote 1
              • A
                Antibiotic @johnpoz
                last edited by

                @johnpoz Are you using SG-4860 right? But where you get this. I do not see in pfsense shop this one, only 2100; 4200; 6100 and etc.

                pfSense plus 24.11 on Topton mini PC
                CPU: Intel N100
                NIC: Intel i-226v 4 pcs
                RAM : 16 GB DDR5
                Disk: 128 GB NVMe
                Brgds, Archi

                johnpozJ 1 Reply Last reply Reply Quote 0
                • johnpozJ
                  johnpoz LAYER 8 Global Moderator @Antibiotic
                  last edited by johnpoz

                  @Antibiotic the 4860 is no longer sold.. It went eol back in 2020 I think.. Still kicking it!! solid piece of gear for sure..

                  I have a ssd sitting on my self waiting for me to install it, which I will do here soon - prob when I get back from my trip to ireland.. I told myself I would switch to ssd when I deployed 24.03.. the built in emmc prob nearing end of life, no real way to tell though how much has been written to it over the years.. So better to just take it out of the picture and hope to get a couple more years out of the old girl..

                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                  If you get confused: Listen to the Music Play
                  Please don't Chat/PM me for help, unless mod related
                  SG-4860 24.11 | Lab VMs 2.8, 24.11

                  A 2 Replies Last reply Reply Quote 0
                  • A
                    Antibiotic @johnpoz
                    last edited by

                    @johnpoz Ok . than any replace for this. I mean was any new hardware after SG-4860, except public 2100;4200;6100 and etc?

                    pfSense plus 24.11 on Topton mini PC
                    CPU: Intel N100
                    NIC: Intel i-226v 4 pcs
                    RAM : 16 GB DDR5
                    Disk: 128 GB NVMe
                    Brgds, Archi

                    S 1 Reply Last reply Reply Quote 0
                    • A
                      Antibiotic @johnpoz
                      last edited by

                      @johnpoz said in 10%-40% Packet Loss When Somebody On Network Streams Video:

                      So better to just take it out of the picture and hope to get a couple more years out of the old girl.

                      Man in love)))

                      pfSense plus 24.11 on Topton mini PC
                      CPU: Intel N100
                      NIC: Intel i-226v 4 pcs
                      RAM : 16 GB DDR5
                      Disk: 128 GB NVMe
                      Brgds, Archi

                      1 Reply Last reply Reply Quote 0
                      • S
                        SteveITS Galactic Empire @Antibiotic
                        last edited by

                        @Antibiotic said in 10%-40% Packet Loss When Somebody On Network Streams Video:

                        @johnpoz Ok . than any replace for this. I mean was any new hardware after SG-4860, except public 2100;4200;6100 and etc?

                        They are listed at https://www.netgate.com/support/product-lifecycle

                        Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                        When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                        Upvote 👍 helpful posts!

                        A 1 Reply Last reply Reply Quote 0
                        • A
                          Antibiotic @SteveITS
                          last edited by Antibiotic

                          @SteveITS said in 10%-40% Packet Loss When Somebody On Network Streams Video:

                          https://www.netgate.com/support/product-lifecycle

                          Ok , than I try to see SG-5100 as replacement but this link not working!from here

                          77563127-23c0-4296-ae59-e62cb718d53a-image.png

                          https://shop.netgate.com/products/5100-pfsense

                          What the price and technical details?

                          pfSense plus 24.11 on Topton mini PC
                          CPU: Intel N100
                          NIC: Intel i-226v 4 pcs
                          RAM : 16 GB DDR5
                          Disk: 128 GB NVMe
                          Brgds, Archi

                          johnpozJ 1 Reply Last reply Reply Quote 0
                          • johnpozJ
                            johnpoz LAYER 8 Global Moderator @Antibiotic
                            last edited by johnpoz

                            @Antibiotic I don't think the 5100 is for sale any more.. They prob should/need to update the product cycle page..

                            Yeah from here

                            https://www.netgate.com/support/product-lifecycle

                            The 5100 was EOL in dec 2023

                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                            If you get confused: Listen to the Music Play
                            Please don't Chat/PM me for help, unless mod related
                            SG-4860 24.11 | Lab VMs 2.8, 24.11

                            A 1 Reply Last reply Reply Quote 0
                            • tictagT
                              tictag @johnpoz
                              last edited by

                              @johnpoz said in 10%-40% Packet Loss When Somebody On Network Streams Video:

                              So take your talking about adding or changing the driver(s) in proxmox.

                              Yeah, I'm thinking if pfSense works fine on its own (bare metal) then the fault must lie with Proxmox. I think Proxmox runs on Debian, but I could be wrong.

                              I've had many comments about this Realtek-based USB adapter so I figured I'd start with that.

                              Actually, you know what, I'm going to take the win today! It's working, my users are going to be happy tomorrow. I'm gonna leave this for another day.

                              Win, win, win!! It's only bloody well working!

                              Thanks for all your help chaps!

                              1 Reply Last reply Reply Quote 0
                              • A
                                Antibiotic @johnpoz
                                last edited by Antibiotic

                                @johnpoz yEa but according this almost all EOL, only 4200 up to 26 year. What the reason to buy EOL. I do not understand. Netgate planning to produce new line of hardware?

                                pfSense plus 24.11 on Topton mini PC
                                CPU: Intel N100
                                NIC: Intel i-226v 4 pcs
                                RAM : 16 GB DDR5
                                Disk: 128 GB NVMe
                                Brgds, Archi

                                johnpozJ S 2 Replies Last reply Reply Quote 0
                                • johnpozJ
                                  johnpoz LAYER 8 Global Moderator @Antibiotic
                                  last edited by

                                  @Antibiotic the life cycle for hardware isn't very long.. But they do support the software aspect for quite some time.. As you can see my 4860 is still running and its viable for 24.03, etc. I haven't heard of them stopping putting out new pfsense versions for it.. Only thing I heard is like the 3100 might not be viable for updates soon.. cpu not going to be supported any longer with freebsd? But don't quote me on that.. I don't really pay a lot of attention to that stuff unless its my hardware ;) heheh

                                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                                  If you get confused: Listen to the Music Play
                                  Please don't Chat/PM me for help, unless mod related
                                  SG-4860 24.11 | Lab VMs 2.8, 24.11

                                  A 1 Reply Last reply Reply Quote 0
                                  • S
                                    SteveITS Galactic Empire @Antibiotic
                                    last edited by

                                    @Antibiotic they’ve just lasted that long:) we got our 4860 in 2017ish.

                                    The 5100 is EOL too. That page I expect is the replacement “at that time” not currently.

                                    If you’re curious all specs are on this page.
                                    https://docs.netgate.com/pfsense/en/latest/solutions/#end-of-life-appliances

                                    Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                                    When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                                    Upvote 👍 helpful posts!

                                    A 1 Reply Last reply Reply Quote 0
                                    • A
                                      Antibiotic @SteveITS
                                      last edited by

                                      @SteveITS said in 10%-40% Packet Loss When Somebody On Network Streams Video:

                                      https://docs.netgate.com/pfsense/en/latest/solutions/#end-of-life-appliances

                                      Now clear, thanks

                                      pfSense plus 24.11 on Topton mini PC
                                      CPU: Intel N100
                                      NIC: Intel i-226v 4 pcs
                                      RAM : 16 GB DDR5
                                      Disk: 128 GB NVMe
                                      Brgds, Archi

                                      1 Reply Last reply Reply Quote 0
                                      • A
                                        Antibiotic @johnpoz
                                        last edited by

                                        @johnpoz Oki

                                        pfSense plus 24.11 on Topton mini PC
                                        CPU: Intel N100
                                        NIC: Intel i-226v 4 pcs
                                        RAM : 16 GB DDR5
                                        Disk: 128 GB NVMe
                                        Brgds, Archi

                                        1 Reply Last reply Reply Quote 0
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