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    Unable to access web gui after renewing certificate

    Scheduled Pinned Locked Moved webGUI
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    • GertjanG
      Gertjan @mikej47
      last edited by

      @mikej47

      Several things to test :
      Use another browser.
      Read Troubleshooting Access when Locked Out of the Firewall.

      @mikej47 said in Unable to access web gui after renewing certificate:

      webConfigurator certificate was about to expire.

      I've found : webConfigurator certificate expiring - or check the pfSense documentation.

      No "help me" PM's please. Use the forum, the community will thank you.
      Edit : and where are the logs ??

      1 Reply Last reply Reply Quote 0
      • S
        SteveITS Galactic Empire @mikej47
        last edited by

        @mikej47 I believe this is the one where you have to type”thisisunsafe” blind into the error page so Chrome will proceed.

        Or try Firefox. ;)

        Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
        When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
        Upvote 👍 helpful posts!

        M 1 Reply Last reply Reply Quote 0
        • johnpozJ
          johnpoz LAYER 8 Global Moderator @mikej47
          last edited by

          @mikej47 this is most likely a browser issue, not liking that something changed with the cert.. Turn off HSTS (HTTP Strict-Transport-Security)

          Not a chrome user, so look to what you have to do.

          Are you trying to access it via http vs https

          normally uses encryption to protect your information

          you could try resetting your lan IP, can just change it to what it currently is - but this should ask if you want to revert to just http on the gui.. Once your in you can redo the https setup, etc

          2024-07-07_121625.jpg

          An intelligent man is sometimes forced to be drunk to spend time with his fools
          If you get confused: Listen to the Music Play
          Please don't Chat/PM me for help, unless mod related
          SG-4860 24.11 | Lab VMs 2.8, 24.11

          M 1 Reply Last reply Reply Quote 0
          • M
            mikej47 @SteveITS
            last edited by

            @SteveITS
            Yes, I found when I type "thisisunsafe" in Chrome I am allowed through the warning and can login.

            Do you know if there is a better fix for this besides using Firefox?

            S 1 Reply Last reply Reply Quote 0
            • M
              mikej47 @johnpoz
              last edited by

              @johnpoz
              It appears to be a issue with the cert and Chromium based browsers.
              I can get past the warning in Chrome by typing "thisisunsafe".
              It's tempting to try and do the whole https setup again but I have a feeling I will end up with the same issue, maybe not.

              I only use https, nothing unsecure.

              I will try renewing the webconf cert in a lab vm and see if I get the same issue and play around with it.

              johnpozJ 1 Reply Last reply Reply Quote 0
              • S
                SteveITS Galactic Empire @mikej47
                last edited by

                @mikej47 John has a point, in System/Advanced/Admin try checking "Disable HTTP Strict Transport Security." If that's the issue you may need to delete you cache for the router "site" to get it to take effect. (or use incognito)

                Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                Upvote 👍 helpful posts!

                1 Reply Last reply Reply Quote 0
                • johnpozJ
                  johnpoz LAYER 8 Global Moderator @mikej47
                  last edited by johnpoz

                  @mikej47 I don't get the issue in chrome, or any browser I use because I use a cert created with CA in pfsense and set chrome to trust my CA..

                  chrome.jpg

                  Cert also has rfc1918 san, and other names - so you can access it via different fqdn or IP even without browser having a hissy fit.

                  san.jpg

                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                  If you get confused: Listen to the Music Play
                  Please don't Chat/PM me for help, unless mod related
                  SG-4860 24.11 | Lab VMs 2.8, 24.11

                  M 1 Reply Last reply Reply Quote 0
                  • M
                    mikej47 @johnpoz
                    last edited by

                    @johnpoz
                    Than you for sharing.
                    Certs aren't my strong suit.
                    I don't see where I can export the root CA cert from my pfsense so I can install it and have it trusted.

                    johnpozJ 1 Reply Last reply Reply Quote 0
                    • johnpozJ
                      johnpoz LAYER 8 Global Moderator @mikej47
                      last edited by johnpoz

                      @mikej47 you would create another CA, and then sign a cert.. You then export the CA and trust it in your browser..

                      here this old post of mine should give you the how to

                      https://forum.netgate.com/post/831783

                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                      If you get confused: Listen to the Music Play
                      Please don't Chat/PM me for help, unless mod related
                      SG-4860 24.11 | Lab VMs 2.8, 24.11

                      M 1 Reply Last reply Reply Quote 1
                      • M
                        mikej47 @johnpoz
                        last edited by

                        @johnpoz Thank you!

                        1 Reply Last reply Reply Quote 0
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