Fake Accounts and SPAM Posts

[Marc05]

It seems more like targeted attack than random bots, but who knows...

[johnpoz]

@Gertjan yeah I can see the IPs - and lots of vpns on the ones I checked.. But not just 1 vpn, ie saw many of the major vpn players then my daily quota of checking ran out at the site I use. But also lots of IPs just from known spammer countries.. If me I would just block all those countries.. I mean I have asked a few times to run a analysis on known users from those countries - do we have even one valid user from them? All of the IPs were coming from either VPN, or vps providers from what I could tell.. Saw a few DO netblocks, which I blocked. Nothing good would ever come from DO..

But it does seem insane the amount of it coming in when it happens.. Either the spam filter was doing a way better job than I thought or yeah seemed like a targeted attack.. last night I clear up 46 different posts.. Normally we would see 1 or 2 posts from an account.. I saw 13 from one, 9 from another.. And while I was cleaning up those 4 more new accounts, etc. Previous round of flooding I saw one account with 18 posts in just a few minutes.

Something that was working, is for whatever reason not currently - maybe they found a way thru the spam filter? All of the posts have the exact same sort of format. And were all posting phone numbers of how you could do something, contact a real person, call some company for a problem.. Clearly trying to get their SEO up what it looked like to me.

Maybe the spam filter doesn't see phone numbers as possible spam and only links to websites?

Many of the posts had broken variables posted vs a value, like a script that fails - sure everyone has seen those in spam email they get, etc. But they were not your typical sort of spam where someone seems to answer a question in the thread with a link to where you could find more info on the subject matter, etc. Nobody in their right mind would see that post on the forum and think oh great I will call that number next time I have a problem with X company ;) They have to be a targeted way to get some seo up on these phone numbers when googling for where to call, etc.

In one way the seeing the amount of spam seems to indicate that the forums are popular, etc. And we make a good target for such shenanigans.. Maybe if not so popular we wouldn't get so much spam..

[Antibiotic]

@Gertjan said in Fake Accounts and SPAM Posts:

For myself, I think, as we live in a world where it has become 'easy' to be known worldwide

I'm from Moon.

[Gertjan]

@johnpoz said in Fake Accounts and SPAM Posts:

Normally we would see 1 or 2 posts from an account.. I saw 13 from one, 9 from another.. And while I was cleaning up those 4 more new accounts, etc. Previous round of flooding I saw one account with 18 posts in just a few minutes.

Is initial rate (== post) limiting possible ?
Like : new users can post 2 new forum posts in 24 hours, and this limit will go away after X days, or 5 upvotes, whatever comes first.

I mean : some (new) pfSense user decides to sign up and ask a - just one - question ? A legit person doesn't open 18 different post all over the place - and if he had 18 different questions, he would post them all in in the General Section, even of the majority of the questions are (for example) DNS related .... ;)

This one : if a user edits his post, then it surely must be a human !

What about : if the new forum user produces a valid ID (from these) :

Netgate 4100
Serial: 2014321874
Netgate Device ID: e57dfcd41dc5ad5afb223

then the "post rate limiting" is skipped right away as the new member is using a real pfSense.
I presume these are "IDs" are avaible somewhere within the same Netgate walls ^^

Anyway, just thinking out loud here.

@johnpoz said in Fake Accounts and SPAM Posts:

In one way the seeing the amount of spam seems to indicate that the forums are popular, etc. And we make a good target for such shenanigans.. Maybe if not so popular we wouldn't get so much spam..

About that : before, AFIAK, forum stats existed.
But I get it, showing that the forum has tens of thousands of forum members, and hundreds of thousands (a million soon) forum post ... that doesn't go unnoticed so I agree : don't show these stats (anymore).

[johnpoz]

@Gertjan I just did google for one of the phone numbers in just a new spam that popped in.. And you see that number on many a forum posts from all over the place in the last few days..

I mean a lot of different forums.. So clearly its not targeted at just pfsense forums.

[Pippin]

@johnpoz said in Fake Accounts and SPAM Posts:

maybe they found a way thru the spam filter?

Think so, OpenVPN forum has been hit also, close to 30000 posts the last few days.

[johnpoz]

@Pippin wow, that is a lot of posts.. I wonder how many we would have it allowed to run unchecked.. When the floods started new registrations were disabled while they tested the spam filtering.

I am still seeing some sneak through though.. uggghhh

one of the recent ones had the phone number with ~ vs - and the actual body of the post had an image with the number in it as well..

Not even sure how such nonsense would increase any sort of seo score??

[mer]

Saw this earlier, but honestly it's not unique to these forums.
@jwt as consumers of the forum, what can we do to help when we see obvious bot/spam stuff?

I've personally found that users doing what they can even if it's "report post" is orders of magnitude more helpful than simply "noting" the problem.

[Gertjan]

@johnpoz said in Fake Accounts and SPAM Posts:

Not even sure how such nonsense would increase any sort of seo score??

Maybe it's just the fallout of the new entry exam of Harvard science university : "write a script that post as much forum post possible on the top 500 forum in the world without being caught" ?
Oh .. wait, there is another one : entry exam of an0nym0us ? ^^

edit :

They are having a hard time also :

[johnpoz]

@mer yeah reporting can help.. But those help more when they are weird ones where its like is this spam or not that sneak through.. Currently if they get through they are flooding, and they are not adding their spam to existing threads they are creating new ones that are much easier to spot..

[mer]

@johnpoz and of course there are a bunch of new QuickBooks spam things that just popped up now

[johnpoz]

@mer the amount of spam the last few days has been insane.. I have never seen it like this before..

[jwt]

@johnpoz @mer @Gertjan we continue to work on it. thanks for your support.

[johnpoz]

@jwt yeah quite aware - these nutjobs have have to ruin a good thing for everyone.. I am trying my best to keep the forums clean, but every few minutes more pop in.. It is insane.. But it looks to be a real concentrated effort if you google the phone numbers they are posting.. They are like the top 100 results returned on google - just flooding anywhere they can post.. Forums everywhere are getting hit and hard.

[elvisimprsntr]

One application I use for ODB-II diagnostics on my Ford vehicles (https::forscan.org) requires a forum invitation code, which you can only get when you pay for their application.

Now that you have to register to download the installer (CE or +), perhaps the forum invitation code can be part of the registration process.

P.S. script kiddies are at it again already.