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Problems after enabling if_pppoe

Scheduled Pinned Locked Moved Plus 25.03 Develoment Snapshots
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  • P
    patient0 @bigsy
    last edited by 18 days ago

    @bigsy that's a new one then.

    Can you still access pfSense using SSH/console and restart the WebGui (menu entry 11) and or restart php-fm (menu entry 16)?

    B 1 Reply Last reply 18 days ago Reply Quote 2
    • B
      bigsy @patient0
      last edited by 18 days ago

      @patient0 Thanks for the replies. I've been switching between boot environments to test things.

      I have both console and SSH access. Menu options 11/16 didn't help.

      I then realised that there was no DNS resolution at the CLI, so I manually restarted unbound and then menu option 16 brought the webgui back up.

      It appears to be working now. I'll keep it running to see if there are any more problems.

      G 1 Reply Last reply 18 days ago Reply Quote 0
      • G
        Gertjan @bigsy
        last edited by 18 days ago

        @bigsy said in Problems after enabling if_pppoe:

        I then realised that there was no DNS resolution at the CLI,

        Check the resolver log ( and system log ) if you can find a reason why the resolver didn't start.
        /var/log/resolver.log and /var/log/system.log.

        58388a94-753d-4a15-a4f1-e2adae190f6f-image.png

        No "help me" PM's please. Use the forum, the community will thank you.
        Edit : and where are the logs ??

        B 1 Reply Last reply 17 days ago Reply Quote 1
        • B
          bigsy @Gertjan
          last edited by 17 days ago

          @Gertjan system.log during boot up has a lot of messages along the lines of:

          May  6 14:27:56 bru php-fpm[16386]: /rc.newwanip: Unbound start waiting on dhcp6c.
          

          and

          May  6 14:27:57 bru php-fpm[8553]: /rc.newwanip: Netgate pfSense Plus package system has detected an IP change or dynamic WAN reconnection - 82.x.y.z ->  82.x.y.z - Restarting packages.
          May  6 14:27:57 bru check_reload_status[685]: Starting packages
          May  6 14:27:57 bru php[53534]: /usr/local/sbin/ppp-ipv6: Accept router advertisements on interface pppoe0 
          May  6 14:27:57 bru php[53534]: /usr/local/sbin/ppp-ipv6: Starting rtsold process on wan(pppoe0)
          May  6 14:27:57 bru php-fpm[8553]: /rc.newwanip: rc.newwanip: Info: starting on pppoe0.
          May  6 14:27:57 bru php-fpm[8553]: /rc.newwanip: rc.newwanip: on (IP address: 82.x.y.z) (interface: WAN[wan]) (real interface: pppoe0).
          May  6 14:27:57 bru check_reload_status[685]: rc.newwanip starting pppoe0
          May  6 14:27:57 bru php-fpm[91042]: /rc.newwanip: The command '/usr/local/sbin/unbound -c /var/unbound/unbound.conf' returned exit code '1', the output was '[1746538077] unbound[68242:0] error: bind: address already in use [1746538077] unbound[68242:0] fatal error: could not open ports' 
          May  6 14:27:57 bru php-fpm[30102]: /rc.newwanip: Forcefully reloading IPsec
          May  6 14:27:57 bru php[82727]: /usr/local/sbin/ppp-ipv6: Starting rtsold process on wan(pppoe0)
          May  6 14:27:57 bru php[73254]: /usr/local/sbin/ppp-ipv6: Accept router advertisements on interface pppoe0 
          May  6 14:27:57 bru php[73254]: /usr/local/sbin/ppp-ipv6: Starting rtsold process on wan(pppoe0)
          May  6 14:27:57 bru php-fpm[16386]: /rc.newwanip: The command '/usr/local/sbin/unbound -c /var/unbound/unbound.conf' returned exit code '1', the output was '[1746538077] unbound[88722:0] error: bind: address already in use [1746538077] unbound[88722:0] fatal error: could not open ports' 
          May  6 14:27:57 bru php-fpm[30102]: /rc.newwanip: Resyncing OpenVPN instances for interface WAN.
          May  6 14:27:57 bru php-fpm[30102]: OpenVPN terminate old pid: 37576
          May  6 14:27:58 bru kernel: ovpns1: link state changed to DOWN
          May  6 14:27:58 bru check_reload_status[685]: rc.newwanip starting pppoe0
          

          (WAN IP address masked)

          1 Reply Last reply Reply Quote 0
          • P patient0 referenced this topic 17 days ago
          • S
            stephenw10 Netgate Administrator
            last edited by 17 days ago

            Looks like it's looping. Do you have Do not wait for a RA set in the dhcpv6 settings?

            Try unchecking that. If that allows it to connect normally that's a known issue that should be fixed in the next public build.

            B 1 Reply Last reply 17 days ago Reply Quote 0
            • B
              bigsy @stephenw10
              last edited by 17 days ago

              @stephenw10 Thanks. 'Do not wait for a RA' is NOT checked in the DHCP6 client configuration.

              1 Reply Last reply Reply Quote 0
              • S
                stephenw10 Netgate Administrator
                last edited by 17 days ago

                Hmm, interesting. Do you see the connection logs repeating? Like it's continually re-connecting?

                B 1 Reply Last reply 17 days ago Reply Quote 0
                • B
                  bigsy @stephenw10
                  last edited by 17 days ago

                  @stephenw10 said in Problems after enabling if_pppoe:

                  Hmm, interesting. Do you see the connection logs repeating? Like it's continually re-connecting?

                  No, the connection seems to establish and stay up.

                  1 Reply Last reply Reply Quote 0
                  • S
                    stephenw10 Netgate Administrator
                    last edited by 17 days ago

                    Hmm, but the logs are still filling continually?

                    W B 2 Replies Last reply 17 days ago Reply Quote 0
                    • W
                      w0w @stephenw10
                      last edited by 17 days ago

                      @stephenw10
                      Sorry, but I'd like to correct you that "Do not wait for RA" should be checked to bypass this issue.

                      1 Reply Last reply Reply Quote 0
                      • S
                        stephenw10 Netgate Administrator
                        last edited by 17 days ago

                        It depends which issue. If your ISP sends a lot of RAs you probably want it checked. If not then leaving it unchecked can avoid a race condition.

                        Both should be fixed in the next build.

                        B 1 Reply Last reply 15 days ago Reply Quote 1
                        • B
                          bigsy @stephenw10
                          last edited by 17 days ago

                          @stephenw10 said in Problems after enabling if_pppoe:

                          Hmm, but the logs are still filling continually?

                          No. The logs fill with those messages on rebooting after enabling if_pppoe and also on each subsequent reboot.

                          This stops once I restart unbound via the cli and then use menu options 11/16 in order to be able to access the webgui. Once that is done the continuous log messages stop.

                          1 Reply Last reply Reply Quote 1
                          • B
                            bigsy @stephenw10
                            last edited by 15 days ago

                            @stephenw10 Same problem here with the new 25.03-BETA (amd64) built on Wed May 7 17:11:00 BST 2025

                            M 1 Reply Last reply 15 days ago Reply Quote 0
                            • M
                              marcosm Netgate @bigsy
                              last edited by 15 days ago

                              @bigsy Does applying this patch help?
                              https://github.com/pfsense/pfsense/commit/e4f3b5ced884dd0bece804a296191f6a1746643c.diff

                              B 1 Reply Last reply 14 days ago Reply Quote 0
                              • B
                                bigsy @marcosm
                                last edited by 14 days ago

                                @marcosm said in Problems after enabling if_pppoe:

                                https://github.com/pfsense/pfsense/commit/e4f3b5ced884dd0bece804a296191f6a1746643c.diff

                                Thanks. Afraid it didn't help - I applied the patch, rebooted and the same behaviour was exhibited.

                                B 1 Reply Last reply 2 days ago Reply Quote 0
                                • B
                                  bigsy @bigsy
                                  last edited by 2 days ago

                                  I'm still experiencing the same problems as originally described on the latest 25.03-BETA (amd64)
                                  built on Thu May 15 15:15:00 BST 2025
                                  whenever if_pppoe is enabled and the system rebooted.
                                  No problems when if_pppoe is not used.

                                  1 Reply Last reply Reply Quote 0
                                  • S
                                    stephenw10 Netgate Administrator
                                    last edited by 2 days ago

                                    Hmm, do you have a more complete log of what you're seeing?

                                    If you set 'Do not wait for RA' does the behaviour change?

                                    B 1 Reply Last reply 2 days ago Reply Quote 0
                                    • B
                                      bigsy @stephenw10
                                      last edited by 2 days ago

                                      @stephenw10 i can provide logs if you want to look at them. I previously tried the ‘do not wait for RA’ option and there was no PPPoE connection.

                                      1 Reply Last reply Reply Quote 0
                                      • S
                                        stephenw10 Netgate Administrator
                                        last edited by 2 days ago

                                        Yes, please upload anything you can here: https://nc.netgate.com/nextcloud/s/J28ziC2QCa2pym9

                                        If you are able to please generate a status report and include that.
                                        https://docs.netgate.com/pfsense/en/latest/recipes/diagnostic-data.html

                                        B 1 Reply Last reply 2 days ago Reply Quote 1
                                        • B
                                          bigsy @stephenw10
                                          last edited by 2 days ago

                                          @stephenw10 Thanks, files uploaded.

                                          1 Reply Last reply Reply Quote 1
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