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    Unable to update from 20250411 to latest beta

    Scheduled Pinned Locked Moved Plus 25.07 Develoment Snapshots
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    • GertjanG
      Gertjan @jake
      last edited by

      @jake

      Your system has a HDMI/VGA interface, and a serial interface, and the kernel switches from one to the other while booting ? This would explain why it stops outputting, because it continues on the other one.

      @jake said in Unable to update from 20250411 to latest beta:

      It seems to be an issue with my config file

      Can we see it ?

      No "help me" PM's please. Use the forum, the community will thank you.
      Edit : and where are the logs ??

      J 1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        It just stops at that point?

        That's after installing clean and restoring a config? After trying to upgrade?

        J 1 Reply Last reply Reply Quote 0
        • J
          jake @Gertjan
          last edited by jake

          @Gertjan I'm connected with a serial console cable. I can see normally see the output past this. Yes, I can upload it. It's a big ugly config file as it's my test firewall and I've used it for many years.

          GertjanG 1 Reply Last reply Reply Quote 0
          • J
            jake @stephenw10
            last edited by jake

            @stephenw10 it does stop there and I can escape with ctrl-c which allows me to reboot and revert to the previous image. It's an upgrade in place. I haven't tried a clean install and restore but I assume it would be the same issue if it is indeed a config problem.

            1 Reply Last reply Reply Quote 0
            • GertjanG
              Gertjan @jake
              last edited by

              @jake said in Unable to update from 20250411 to latest beta:

              It's a big ugly config file as

              Oh, no, the issue isn't pfSense config.xml related, so I'm not talking about the /cf/conf/config.xml file.
              This moment :

              0ba4a3ce-403d-4f35-8e65-00177c3c3d85-image.png

              the kernel isn't even loaded yet, so your pfSense doesn't know it's a pfSense ^^ That moment is in the very early booting phase.
              I thought you talked about the /boot/loader.conf and /boot/loader.conf.local (if present) file.

              No "help me" PM's please. Use the forum, the community will thank you.
              Edit : and where are the logs ??

              1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Ah, if you have serial console access then you can copy/paste the actual log. Which is much easier to review than screenshots. 😉

                But try pressing ctl+t when it stops like that. It should show you what's running and how long it's been running.

                Do you have Nexus/MIM enabled?

                J 1 Reply Last reply Reply Quote 0
                • J
                  jake @stephenw10
                  last edited by

                  @stephenw10 ```
                  Loading configuration...done.
                  Updating configuration......
                  load: 0.16 cmd: php-cgi 689 [running] 9.43r 4.66u 0.55s 36% 51832k
                  sleep: about 0 second(s) left out of the original 1
                  load: 0.51 cmd: php-cgi 689 [running] 29.95r 24.62u 0.77s 94% 51872k
                  sleep: about 0 second(s) left out of the original 1
                  load: 0.51 cmd: php-cgi 689 [running] 33.01r 27.60u 0.81s 97% 51876k
                  sleep: about 0 second(s) left out of the original 1
                  load: 0.55 cmd: php-cgi 689 [running] 34.85r 29.39u 0.83s 96% 51876k
                  sleep: about 0 second(s) left out of the original 1
                  load: 0.70 cmd: php-cgi 689 [running] 60.55r 54.36u 1.15s 99% 51904k
                  sleep: about 0 second(s) left out of the original 1
                  load: 0.82 cmd: php-cgi 689 [running] 89.36r 82.47u 1.44s 97% 51916k
                  sleep: about 0 second(s) left out of the original 1
                  load: 0.90 cmd: php-cgi 689 [running] 126.36r 118.57u 1.78s 100% 51944k
                  sleep: about 0 second(s) left out of the original 1
                  load: 0.97 cmd: php-cgi 689 [running] 253.13r 242.02u 3.21s 100% 51988k
                  sleep: about 0 second(s) left out of the original 1
                  load: 1.02 cmd: php-cgi 689 [running] 313.32r 300.78u 3.74s 100% 51988k
                  sleep: about 0 second(s) left out of the original 1

                  
                  Each line is a ctl+t
                  No, Nexus is not installed
                  1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Hmm, OK so PHP is stalled on something. And I assume it never completes if you leave it?

                    Do you have an especially large config?

                    I'm not aware of any known issue that presents like this so we'd have to try and replicate it. Are you able to upload your config to us for testing? Or some version of it?

                    J 1 Reply Last reply Reply Quote 0
                    • J
                      jake @stephenw10
                      last edited by

                      @stephenw10 Correct, I've waited about 10 mins and gave up. The config is 201KB. Send me a link to up load it.

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Great, please upload it here: https://nc.netgate.com/nextcloud/s/paHnFKgtAB7MPMC

                        J 1 Reply Last reply Reply Quote 0
                        • J
                          jake @stephenw10
                          last edited by

                          @stephenw10 Done

                          1 Reply Last reply Reply Quote 1
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Hmm, so you hit this upgrading to the June 10th 25.03-beta?

                            So far I've been unable to replicate the issue. It just upgrades no problem. 🤔

                            J 1 Reply Last reply Reply Quote 0
                            • J
                              jake @stephenw10
                              last edited by

                              @stephenw10 I pulled out an spare SG 2440 loaded it with the latest beta and restore config without an issue. Thanks for your help.

                              1 Reply Last reply Reply Quote 1
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