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    HELP PLSS, Internet access issues with pfSense behind an ISP router (double NAT + VLANs on a switch)

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    • johnpozJ Offline
      johnpoz LAYER 8 Global Moderator @HidekiSenpai
      last edited by johnpoz

      @HidekiSenpai I show no gateway there, And what are those 80 address on the same interface as your wan icg0 interface.

      Without a gateway no pfsense is not going to be able talk to anything other than what its connected too.. So is that 192.168.1.1 suppose to be your gateway?

      Your saying you can not ping 192.168.1.74 or what I assume should be your gateway 192.168.1.1? You don't even see pfsense send the ping request??

      An intelligent man is sometimes forced to be drunk to spend time with his fools
      If you get confused: Listen to the Music Play
      Please don't Chat/PM me for help, unless mod related
      SG-4860 25.07.1 | Lab VMs 2.8, 25.07.1

      HidekiSenpaiH 1 Reply Last reply Reply Quote 0
      • HidekiSenpaiH Offline
        HidekiSenpai @johnpoz
        last edited by HidekiSenpai

        @johnpoz 192.168.1.1 is my gateway 192.168.1.74 I don't know where it came from and 192.168.1.40 is the address of my igc0 WAN interface

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        • johnpozJ Offline
          johnpoz LAYER 8 Global Moderator @HidekiSenpai
          last edited by johnpoz

          @HidekiSenpai well its never going to work if you have no gateway.. but you should still be able to see a packet capture trying to ping it. Even if it doesn't answer ping.

          Your saying pfsense shows your gateway is up? Lets see your gateways and add the gateway widget to your dashboard

          gateway.jpg

          Because from your routing table you have no gateway at all.. Only thing pfsense could talk to would be things directly connected to it.

          An intelligent man is sometimes forced to be drunk to spend time with his fools
          If you get confused: Listen to the Music Play
          Please don't Chat/PM me for help, unless mod related
          SG-4860 25.07.1 | Lab VMs 2.8, 25.07.1

          HidekiSenpaiH 1 Reply Last reply Reply Quote 0
          • HidekiSenpaiH Offline
            HidekiSenpai @johnpoz
            last edited by HidekiSenpai

            @johnpoz
            Captura de pantalla 2025-08-30 164656.png Captura de pantalla 2025-08-30 164853.png

            Now for some reason it appears as connected and before not even that, and I haven't touched anything, the only thing I've done is add the gateways widget to the dashboard and that's it (it has nothing to do with it), what I did do a while ago is add the pfSense WAN IP to the DMZ of the ISP router, and it's possible that it has been applied now, I don't know.
            Now this doesn't mean it's fixed, because it says connected but it doesn't load the pages or Discord or Spotify correctly, it's like it wants to load it but can't
            Captura de pantalla 2025-08-30 165129.pngCaptura de pantalla 2025-08-30 170017.png

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            • johnpozJ Offline
              johnpoz LAYER 8 Global Moderator @HidekiSenpai
              last edited by johnpoz

              @HidekiSenpai well what your gateways and your widget show is not what your routing table showed.. Has that changed?

              You had no default route in your routing table.. And not sure where your showing that red 4 as some sort of connection.. But if your device is actually behind pfsense it sure and the hell wouldn't show that as the connection.

              That name lines up with the name of those 80 IPs you showed on pfsense though

              inetnum:        80.58.61.248 - 80.58.61.255
              netname:        RIMA
              descr:          Red de Servicios IP
              country:        ES
              

              Seems to me your client that says its connection is Red 4 isn't actually behind pfsense.. What does the IPconfig show on that device.. You should see pfsense 192.168.2.1 as your gateway and it should have a 192.168.2 address.

              Clearly from your gateways and widget you can ping 192.168.1.1 - that is how pfsense knows its online.. But you said when you tried to ping it you got no answer and didn't even see anything on your packet capture.. Do you have some sort of vpn setup on pfsense? Maybe that is where those 80 IPs came from??

              An intelligent man is sometimes forced to be drunk to spend time with his fools
              If you get confused: Listen to the Music Play
              Please don't Chat/PM me for help, unless mod related
              SG-4860 25.07.1 | Lab VMs 2.8, 25.07.1

              HidekiSenpaiH 1 Reply Last reply Reply Quote 0
              • HidekiSenpaiH Offline
                HidekiSenpai @johnpoz
                last edited by

                @johnpoz Network 4 is a Windows computer connected to pfSense, and I'm now realizing that the 80 IPs you mentioned are the default DNS settings on the ISP router.

                I also tried to set up an IPsec VPN, although it didn't quite work, so I disabled it for now.

                And regarding pings, from the 192.168.2.0/24 network, the ping is successful on both the WAN and LAN to the ISP router's gateway (192.168.1.1), but the packets are dropped, and nothing appears in the packet capture when I ping 8.8.8.8.
                And from the 192.168.1.0/24 network, when I ping the pfSense LAN gateway (192.168.2.1), all packets are dropped, however, the ISP router detects it. to pfSense, so that's a matter for the pfSense firewall rules.

                What I'm thinking now is that, for the 192.168.2.0/24 network to reach the internet, does the router need to have access to pfSense? Or what?

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                • johnpozJ Offline
                  johnpoz LAYER 8 Global Moderator @HidekiSenpai
                  last edited by

                  @HidekiSenpai no, pfsense is just another client on your isp routers network. Your isp router wouldn't know anything about a 192.168.2 address since pfsense would nat everything to its wan IP when a 192.168.2 wanted to go to 8.8.8.8

                  If your not seeing a packet capture on pfsense when you ping 8.8.8.8 then that traffic isn't going through pfsense.

                  Lets see your routing table again - if there is no default then pinging 8.8.8.8 would never be sent to your isp router at 192.168.1.1, so no you wouldn't see it via a packet capture.

                  Maybe try setting your gateway in routing as default vs automatic.. But if you do not see a default route in routes then no it would never work.

                  default.jpg

                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                  If you get confused: Listen to the Music Play
                  Please don't Chat/PM me for help, unless mod related
                  SG-4860 25.07.1 | Lab VMs 2.8, 25.07.1

                  HidekiSenpaiH 1 Reply Last reply Reply Quote 0
                  • HidekiSenpaiH Offline
                    HidekiSenpai @johnpoz
                    last edited by

                    @johnpoz I did what you told me about changing the gateway from automatic to default, and it's working for now.
                    a8d77c7d-4be4-4a8d-a841-fe49e5a7c73d-image.png

                    It also takes a long time to load pages, Spotify takes a long time to load songs, etc.

                    Why could that be?

                    HidekiSenpaiH 1 Reply Last reply Reply Quote 0
                    • HidekiSenpaiH Offline
                      HidekiSenpai @HidekiSenpai
                      last edited by HidekiSenpai

                      I think it's a DNS issue that seems to resolve but then it gives a time out

                      I changed the ISP's DNS and disabled the "DNS Server Override" option so that it only uses the DNS that I have established, which are 8.8.8.8 and 8.8.4.4

                      And it doesn't do nslookup even from the WAN interface

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                      • johnpozJ Offline
                        johnpoz LAYER 8 Global Moderator @HidekiSenpai
                        last edited by

                        @HidekiSenpai what does it show in your dns lookup diag..

                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                        If you get confused: Listen to the Music Play
                        Please don't Chat/PM me for help, unless mod related
                        SG-4860 25.07.1 | Lab VMs 2.8, 25.07.1

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