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    Configuring for Vonage

    Scheduled Pinned Locked Moved Firewalling
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    • J Offline
      jmischel
      last edited by

      I hope this is the right forum section.  Seems like it's a combination of firewalling and NAT that I need.

      One of the guys in my office has a Vonage phone that he wants to use.  He has it hooked up and it works "sometimes," but sometimes he'll make or receive a call and get no audio.

      I've seen some discussion of Vonage here, but I haven't been able to piece together everything that I need to do in order to make it work.

      As it stands, the phone adapter is hooked to the network with a static IP address of 192.168.1.21.  I have a multi-WAN setup, and I've created a firewall rule on the LAN side that says all traffic from 192.168.1.21 should be routed to one of the three static WAN addresses.  But I don't know where to go from there.

      Vonage help says the following:

      Ports used by Vonage Adapters
      The following ports are needed for OUTGOING internet communications from the Vonage device to the Vonage servers:
      DNS: Port 53 UDP
      TFTP: Port 21, 69, 2400 UDP
      HTTP: Port 80 UDP
      NTP: Port 123 UDP
      SIP: Port 5061 UDP (used for older Vonage devices provisioned before 2005)

      The following ports are needed for INCOMING and OUTGOING internet communications from and to Vonage devices and servers:
      RTP (Voice) Traffic: Ports 10000-20000 UDP

      Do I have to set up individual routing or firewall rules for each of those ports/ranges?

      Anybody have quick and easy instructions that a relative newbie can follow to get this Vonage phone running?

      Thanks for the help.

      Jim

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      • X Offline
        Xionicfire
        last edited by

        Got this same problem and im still figuring it out, so far im trying 1:1 NAT well see how that goes.

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        • F Offline
          fastcon68
          last edited by

          I have no issues, from behind pfsense.  I have made no special provisions.  I just have the bandwith tuning settings settings.

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          • C Offline
            critch
            last edited by

            Here is what I am doing and it works!  All parameters are set and performed on the LAN (Firewall: Rules) for ports 10000:20000, 514, 2400 and 69.  All ports are UDP!

            So it should look something link this:

            Proto/Source/Port/Destination/Port/Gateway/Schedule or
            UDP/192.168.1.21//10000:20000//*
            UDP/192.168.1.21//514//*
            UDP/192.168.1.21//2400//*
            UDP/192.168.1.21//69//*

            (Later, you could groups all these ports via Aliases)

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            • H Offline
              HaOsLsE
              last edited by

              @fastcon68:

              I have no issues, from behind pfsense.  I have made no special provisions.  I just have the bandwith tuning settings settings.

              Sorry for late post…but I also have vonage, with no special settings, I didn't even touch the bandwidth tuning.  It just works with no problems.  My setup is Cable modem ---> pfSense ---> Linksys Gigabit Switch -----> all devices, including vonage (no pc plugged to their pc port, just phone)

              I am Hole.

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